I had a very good experience buying from Geargest. It was my first order with them. I ordered a phone at a very compeitive price offering a massive discount. The website was very easy to navigate. The order was promptly dispatched and arrived within 12 days! Phone was very well packaged. Very pleased."
Покупал в этом магазине впервые: приобрел повербанк. Устройство оказалось очень полезным: можно заряжать и аккумуляторы к квадрокоптеру, и телефоны, плееры и др гаджеты. Магазин понравился: проблем с заказом и доставкой не было. Рекомендую!
I bought in the store for the first time: powerbank acquired. The device turned out to be very useful: the battery can be charged and to the quadrocopters, and phones, iPods and other gadgets. Shop liked: Problems with the order and the delivery was not. Recommend!
I had a very good experience with gearbest. You can buy a lot of different things, everything you need. I like also the possibilty to choose the shipping method that you prefer and the cashback with reviews is great. All the orders arrived with a great packaging.
I ordered a Syma X5C-1 Quadcopter on Feb. 20th and paid for quicker shipping. It took them a week to inform me of shipment. It did not move for another week. It finally shipped from China on Mar. 6th. It took another week to get the USA. Once it hit the US, the Express shipping kicked in and I had it two days later. So, just be ready to wait 3-4 weeks, especially if you opt for free shipping. That being said, the quad arrived in great shape in a plain white box with all parts and instruction manual.
My experience in buying on Gearbest was great. Firstly was easy to buy with my paypal account and reliable. The prices are great on this site, the shippment was accurate and fast delivered. The products was original and not damaged. The costumer support is really helpful. I highly recommend this site.
This shop is in my opinion the best if you want to buy from China. You've got there a plenty of different products that will suit almost all of your needs. Regular prices are fair but there are always some excellent promotions that give you opportunity to buy a product with really low cost. Shipping is very cheap and fast, considering the distance from China to Poland. This convince me to choose Gearbest.com over any other shop. I must also say a word about customer service. They really care about every issue that a Gearbest.com customer may have. They are ready to help you with anything and they will do everything that is possible to solve the problem. Products on Gearbest have most of the time large FAQ section, there is also a review system. Customers can review products that they have bought to give some feedback and help next customers with their opinion on using the item.
I'm sure that I'll continue buying from this website. I can also, with my heart pure, recommend this site to everyone.
Please do not buy from Gearbest, I believe it is a scam! I bought a hoverboard on the 2nd December, they took my money immediately. It is now the 7th Jan and still no hoverboard! I have chased them repeatedly, their responses are extremely unhelpful, they won't phone me and I cannot phone them as there is no phone number or address. I have requested a refund which they won't give me and now they are completely ignoring me! £170 just lost! If anyone knows how I can go about recovering my money please let me know.
Dear Wendy,
We're extremely grateful for your constructive feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
It would be very appreciated that you could reply us in original tickets.
Many thanks.
Gearbest.com
My second experience of shopping on the GB)
I'm used to buy some little things in the web. My first attemp of using the GB was succesful so I've tried to find the an extra cable (3.5 jack) here. I was really surprised to find it and the price was really great. So shopping was finished rapidly and by the way for the 30% of price I've used the GB points. Oh what a great thing))
The delievery took about 3-4 weeks that is really great for Russia (standart time is 5-9 weeks).
As for the item. The quality was surprisingly great... there were nothing that could tell you about such a low price. And the practice shows that this cable is much more reliably than my last one because I'm using it about 7 months and it's looks and works like from the box))
Small and handy player, good replacement for your Smartphone on bike trips and Jogging.
A little like that visually, the flash drive sticks out, but it's not a problem
(Jul 28,2017 04:03:09 AMOrder number: WP**************)
My first order on gearbest WW************** is a Yi 4k cam. I ordered it on 28/05/2017 cause it's the lowest price and It arrived around 13days, so fast! It works so well and It's wonderful!
I recommend gearbest, cause I'm finding everything I want, the prices are low and the shipping is so fast! Gearbest is really the best shopping online!
Very well organized site! Guaranteed quality and smooth logistic process. Benefits for loyal buyers. Great customer service!
We decided to buy this phone for our 11-years old child, because it is waterproof and chock-proofed and has a 8000mAh battery. We watched the crash tests and we were pleased. The phone came very well packed. The phone is easily operated. The whole process of transferring the profile went smoothly and automatically. There was a software update, which also went without problems. The camera makes a great pictures, one can choose a lot of settings for the picture. It is a little bit heavy, but it is because of the big capacity battery. Everything is working fine. We are very satisfied with our purchase of Oukitel WP5
After shopping at the Gearbest site I have noticed that it has evolved a lot and it offers a lot of attractive offers and competition with other sites frankly I loved it a lot as well as it offers a very distinct customer support service.
I highly reccomend Gearbest! They are a great seller.
I used them several times and always happy about it.
The products are what they say they are, shipping is usually free.
When you buy you get an e-mail confirming your buy ("you're order number W************** is being processed", and another email when they ship it.
Costumer service are great! Usually respond in a day or two and very helpful.
This has got to be one of the worst online company... when you order anything of value takes at least a month to dispatch goods even though they say it is in stock and available within a few days. Also when they finally send the goods they regularly send an incompleted order with major pars missing. When you finally get through to the customer service they try to claim the part was not part of the purchased item eventhough it was clearly in the product discription as well as all the photos.
Dear Clive,
We're extremely grateful for your constructive feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
It would be very appreciated that you could reply us in original tickets.
Many thanks.
Gearbest.com
I was preocupate for buy on internet but you know you want bougth a less thing for check how is that, the time spend or these things but before you buying come to the head long of things and what happend if this or another these.
At first I was hesitant to bring a product from so far (China) while I live in Belgium (Europe) and I am not at all disappointed, the ordered items are of excellent quality and the customer support is perfect. I am very happy and I continue to buy while remaining faithful to gearbest
After I met the gearbest, I changed my concept of import really, a very good and reliable site, I can not wait to get my products through the website gearbest you do your shopping, good and reliable site.
I got a pair of Bluetooth headphones from Gearbest and I LOVED it! The quality was like the famous Beats by Dre, but the price was $15, I thought it was too good to be true, but I bought it anyways and it was fantastic! I got the package quickly and I fell in love with the headphones. I was so happy that I recommended Gearbest to all my friends. They love it too!
I buy a smart watch from them and it's supposed to be ship the 31 dec.and i track from DHL and i saw nothing append so i send messages to Gearbest and the only thing they can say it's wait so the 7 Jan.
I receive a message from DHL to say pickup the 7 and send back to the shipper the 7.
They are *** liar and they send only preset message most of the time.and it's true they close the ticket before to be resolved
And almost a month and the watch is still not ship from China, what a stupid store.
Buy from them and you will see how stupid they are... even if they reply to the reviews it's just to look nice but they do nothing else after. Today we are the 25th Jan 2016 and i'm still waiting after them and Paypal to be refund
New York company with drop shipping from China
Paypal refund me after losing 1 1/2 hours of my time on 3 calls and nothing from Gear$#*!
Dear Yves,
We're extremely grateful for your constructive feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
It would be very appreciated that you could reply us in original tickets.
Many thanks.
Gearbest.com
I think that gearbest is the best website to purchase.
I had bought many things from them and I am really satisfied, they didn't disappoint me at time.
The products that I bought always arrived at extimated time, only one didn't arrive but it weren't their fault. The fault is from the shipping company from my company that had commited delay.
The support center is really nice, they always answered my questions and my doubts in less than a day.
So, I really recommend you to bought anything you want from this site because it is reliable.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Pawel,
We would like to thank you for your kind review. We will always do our best to ensure customer satisfaction, and it is good to hear that you have had a positive experience.
Please visit Gearbest again soon to get our latest deals.
Many thanks,
Gearbest Customer Service Center