Gearbest

Awful site. The worst part is their customer service. They can barely understand anything you ask and will give you amazingly horrible explanations for why your order did not ship. There are much more reputable sites to order from

Ordered item 1/22/2015 and still haven't seen it. Chat supposed to work 24/7 didn't work any of the several times we tried to contact and customer service responded only after dispute was placed. Finally got message they have up till 45 days delivery time!

The device comes with virtually no packaging, which makes the first impression a bit bad, but when I started using it I realized that there were good points. It has a good fit to the ears; reasonable volume; sufficient range (I tested for 4 meters); and because of the low cost, we can not expect more than that. The bad points are: Somewhat muffled sound and uncomfortable control position.

Good product if you are looking for something inexpensive.

They have sent me a broken junk, and refuse to give me a refund for it. We're talking about a mere of $40... I just want to stop someone from being robbed by gearbest.com like I was.
I wish I checked their reviews before I ordered anything from them. Live and learn... There are so many unhappy customers, being lied to and robbed like me. It looks like all the positive feedback they have, come from people they hired to give them those reviews, but even with that these scammers are at 60% of customer satisfaction... Well hopefully someone will read mine, and don't risk ordering gearbest. I have also filed a complaint with Better Business Bureau, but there are so many complaints there about this company as well... So just be ware, don't think you're saving money with these thieves and liars.

After many emails, reviews, and etc, I finally received the refund I deserved and was fighting for.

Gearbest is overall good place to shop online. Shipping is fast. Packaging is better than Banggood. Customer service response time also not bad.
But they are dishonest about product reviews. I left 3 star feedback for the product i purchased from GearBest. I left mix review for the item as personal view as I bought it with all my money. Some review guys who got it as free may leave 4 or 5 stars review. But normal user/buyer will leave as their own opinion based on the price and the quality of the product.

Gearbest did not list my review. It's totally dishonest.

Many of their products are sent from China and come with additional (28 euros) customs costs that you as a customer have to pay for. So if you for instance buy a product for 20 euros it will cost you 48 euros in the end. Reading the only comments I am clearly not the only person with this issues. Therefore, be very careful ordering products from this website if you live in the EU, as customer service will just tell you that it's not their problem.

Update:
The issue appeared to be with the product not being allowed into the EU in the current condition (no barcode present), after contacting Gearbest once again we were able to achieve a satisfying solution for the issue. So the customer support was able to help, although it took a some hassle and a few messages back and forth.

Cheap product, fast delivery and good quality, gearbest is a very nice website wherein it gives beneficial to mankind due to its products low prices but excellent in quality plus the free worldwide shipping

I ordered a dozen items and I was happy every time. Good contact with support, fast shipping, cool promotions are just some of the things that convince me to Gearbest.
Last order: **************617

I advise everyone to this store, frequent promotions, excellent service, fast delivery. After sale support at a high level, often go to a meeting - perhaps even in the negative, but the client is happy! My recommendations! So keep GearBest!

One of the best shops for online shopping. Huge selection of products, many categories. Several delivery options, including FREE. Adequate and responsive support, ready to solve your possible problems with the purchase. Very often there are discounts on popular goods that you can buy MORE cheaper. Best prices on ******* flashlights. I'm happy with this shop and recommend to others.

This is my favourite Chinese store as the prices are always that bit cheaper than everywhere else. I've put in seven orders since December and received them all no problems. I like the NL post option (recommended) which seems to get the package quicker to Ireland. There's always good discount coupons available if you search the Web for them! I've not had any problems yet (touch wood) so I can't say what their returns process is like. I mainly buy TV boxes from them.

Have been buying different stuff there since 2016. So far I got all the items that I've ordered with no problems whatsoever. At first shipping was slow up to 90 days with first orders in 2016, but now it's way faster and I'm getting parcels in 20-25 days or so. Besides coupons and bonus points system this shop has fantastic choice of folding knives of all shapes and sizes and the quality is very good for the price.

Gearbest is the best online store. I have bought several things on this page and every time the service has been very fast. They always solve your doubts or questions.
The products they sell are of good quality.

Bought at a very cheap price. Quickly received only 25 days. About the product: ordered Xiaomi power bank ******* mAh silver color. Me Liked a little more convenient and perfectly working. Charges my iPhone 5 about 5 times. Included was very good quality USB cable and booklet in English.And basically I still satisfies. Take it with me everywhere and at work and at leisure. He became my best friend. I advise everyone to buy it on GearBest!

I did make 2 orders from Gearbest during 2016 & 17 and i am happily satisfied with both purchases. Shipping is secured and quick as i am living in New Zealand where it takes so long for passing Customs also the packaging used are well protected, wrong items did sent to me but they instantly help me out to find the best solutions that suits me so what more i could ever ask for!

I have placed many orders on Gearbest and I must say that I have always been extremely pleased! The free shipping obviously takes a few more days to get to the destination, but you have to consider that almost always items are shipped from their warehouses in China, so it's normal! Instead, the fast shipping (in my case is called Italy Express) allows me to receive the order after less than two weeks. Customer service is very efficient and timely in responses. What's so important is that Gearbest rewards purchases with points that can be used for future purchases. So Gearbest promoted full marks and I'm happy to share my experience with other people. Many thanks!

Since there are so many stores around, I am gonna say in what way Gearbest was different for me, the first point is their support, they use to answer like they actually read what you write, only sometimes it seems like an automatic response... The second point would be the option to parcel my purchases, this is important since we do it a lot here (Brasil), and last, the shipping insurance works when it is needed.

So after a two years here i'm updating my review on gearbest. Still the best in my opinion, for any of my gadget needs i still use gearbest. The delivery time has been reduced to a week does make it faster then some of my local purchases. If you need heavy discounts, even more discounts compared to site sign up for newsletter it'll never fail to disappoint you. The customer service is still best in online chinese retailer. They may take up to a day to reply but will surely be helpful and would resolve issues by then.

I ordered several times from this site and I can say only positive things. The products are usually better than expected (or exactly same as they promised). The shipping time is acceptable, all of my orders arrived within 3-4 weeks or sometimes less time.
The packaging was always safe, I didn't get anything broken or damaged.
The prices are great or not higher than other sites. If you play for coupons or points you can make really great deals.
I can't say anything about the customer service because I didn't need their help until this time. Everything works smoothly

I want to help others telling my experience so they can clear some doubts, this is my opinion based on my experience:
Very good option buying in web shops, i have bought several times and each time the product has arrived to my hands, the first time i bought i was suspicious, but everything went well, the prices are very good, almost half price as if i had bought the products in my country.

Im waiting for the last order, it might arrive next Wednesday, a cellphone that coasted around 400 us dollars, which had coasted around 520 us dollars here in Mexico.