Excellent - fast service and accurate. On time and also good selection of products
Website is fast to responsive not like others I use. I like how the past orders are displayed. This is the one of the top 3 sites that I use on a regular basis.
Téléphone ne fonctionne pas bien malheureusement. Appareil griche. Incapable de bien entendre une conversation correctement. Achat fait pour ma mère âgée. Comme elle habite à Drummondville et moi Mascouche, je n'ai pas été en mesure de retourner le téléphone dans un délai
Because I didn't receive an email confirmation and I could not see the order in our portal I ended up placing another order. We ended up with a duplicate order.
We had to call in to request copies of invoices.
No updates for more than two weeks. Tried to get in touch but no one responds. Terrible customer services
The ordering process is always a breeze whether I do it online or by phone whether I get it delivered or pick it up, always a pleasure dealing with them!
The whole experience from ordering online to pickup and payment was painless! Great experience!
This is my first purchase at Deploy Depot. Let me say that I was really impressed by their great prices, easy navigation and ordering, and quick delivery. And thank you also for the nice little gift!:-)
Super easy to order the items I needed. One item was not listed properly because they were out of stock but they refunded my money automatically within 24 hours. The rest of the products arrived in good condition on a timely basis.
Found what I was looking for on the website at an affordable, reasonable price.
Between date of order and receive of shipment was in 3 days! Incredible.
Will be returning to this site for future purchase.
Followed up on the weekend when payment processing had issues and was taken care of without having to call in. Fast updates on website, lots of notifications via email. Delivery went smooth. Network switch was well packed and in excellent condition. Will definitely use Deploy Depot again!
Very fast delivery-ordered Monday afternoon and it arrived first thing on Tuesday morning.
My only criticism would be that the order status still said "Awaiting fulfillment" 2-3 days after it was delivered-kind of defeats the purpose of an order tracker, but at least it was a pleasant surprise when it turned up early!
Due to shortages here in the States, I purchased equipment from deploy Depot. Service was fast and cross border shipping was much faster than expected. All arrived in great shape and worked without issue. Thanks for a great experience.
Placed an order... great communication due to fact it was on back order, alternate options given. Sticking with my original order... so will wait and see how it shapes up... was told there would be a 2-3 week delay... will keep you posted
First time ordering from deploy depot. They have a good section of ubiquiti products that can be hard to find at this time due to supply issues in the technology sector. Ordering was easy and straight forward and product was delivered promptly.
Found the part that I needed, ordered and received within 2 days. First time buying from them which made me a bit worried but all went as expected. Received my order on time, well wrapped and in perfect working order. I will check them out again when i need other items in the future.
Excellent service from DeployDepot. Only issue was that the "shipped" email came 2 days after the item arrived :)
The site itself was easy enough to navigate, great prices. It would be nice for them to use a more reliable carrier though-shipped through FedEx who tried to say my address didn't exist. Second problem was that they say they are a Canadian company, however giving the post code to FedEx resulted in them saying it was sent from the US had to contact customer support to reach out to FedEx. After a few days the package did show up, they had put a map on it for the courier- just wow- our neighborhood isn't new by any stretch.
I ordered ubiquiti router and switch, both arrived within 3 days. There was email follow up and some extra treats in the box. I left some items in the shopping cart and DD contacted me to make sure I was happy or had any questions. I will be buying from them again soon.
Zero issue with my recent orders. Questions were answered quickly and professionally. Placed my recent order on Friday morning and it arrived on Saturday. Extremely pleased with this company. I will be back to order more network equipment soon.
Thanks again, Highly recommended.
The lack of shipment tracking information was concerning, but luckily I was home to receive my order. It was delivered before the notification email even got sent to me.
I've already installed the battery for a week and a half before I got the delivery confirmation email.
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DeployDepot generally enjoys a positive reputation among customers, particularly for its reliable product quality, fast shipping, and efficient ordering process. Many reviewers appreciate the ease of transactions, whether online or by phone, and commend the helpfulness of customer service representatives. However, concerns arise regarding communication, particularly the lack of timely order confirmations and shipment tracking, which can lead to confusion and duplicate orders. While most customers express satisfaction with their purchases, improving communication and support responsiveness could enhance the overall customer experience and address recurring issues effectively.
This summary is generated by AI, based on text from customer reviews