• DeployDepot

DeployDepot

Overview

DeployDepot has a rating of 4.29 stars from 639 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery, and next day. DeployDepot ranks 15th among Electronics sites.

  • Service
    58
  • Value
    12
  • Shipping
    11
  • Returns
    3
  • Quality
    217

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.1%
Positive
16
Neutral
1
Negative
0

Instant Feedback

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What reviewers want you to know

Positive highlights

  • Excellent customer service - very responsive and helpful.

Critical highlights

No critical highlights yet

How would you rate DeployDepot?
Top Positive Review

“Excellent Distributor”

Rob W.
1/20/24

Always stocked with hardware that is often not available elsewhere. Excellent customer service. System is rock solid and intuitive for ordering and shopping. Excellent turn around time between and ordering and delivery. Highly recommend.

Top Critical Review

“Your team messed up on your pricing, cancelled my order...”

Nikki B.
10/20/22

Your team messed up on your pricing, cancelled my order and will not honor your mistake. That's garbage. If YOU make the mistake, honor it. Not my problem.

Reviews (639)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (92)
Thumbnail of user robw716
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Always stocked with hardware that is often not available elsewhere. Excellent customer service. System is rock solid and intuitive for ordering and shopping. Excellent turn around time between and ordering and delivery. Highly recommend.

Excellent and responsive customer service. Professional and helpful.

Reason I chose this business:

Online research

Reason I chose this product:

Needed for client

Service
Quality
Thumbnail of user steves3840
1 review
0 helpful votes
January 18th, 2024
Verified purchase

Very good. They had what I needed and delivery was faster than expected. Thanks so much for everything.

Thumbnail of user alainp71
1 review
0 helpful votes
January 4th, 2024
Verified purchase

Very easy to order and pick up at Montreal Location quick and friendly

Quality
Thumbnail of user jimm2584
1 review
0 helpful votes
January 29th, 2024
Verified purchase
• Updated review

Good place to shop but shipping rates could be lower. Return policy for defective item was fairly easy to follow but again shipping cost is an issue.

Great service and swift replies to inquiries.

Reason I chose this business:

Good selection and price point.

Reason I chose this product:

Used these before and hag great success.

Service
Quality
Great service and prices for items I ordered
July 17th, 2023
Verified site experience
• Previous review

Great service and prices for items I ordered. Shipping cost are crazy and alternatives should be considered.

Reason I chose this business:

Previous ordered from here.

Reason I chose this product:

Good quality and works very well.

Good place to shop but shipping rates are criminal
June 10th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good selection and price point.

Reason I chose this product:

Used these before and hag great success.

Thumbnail of user jime523
1 review
0 helpful votes
January 4th, 2022
Verified purchase

We received our switch quickly. The online process was quick for me.

Quality
Thumbnail of user ianp237
1 review
0 helpful votes
December 3rd, 2021
Verified purchase

Very kind staff, Amanda did a great job helping me find the right phone.

Reason I chose this business:

Internet search

Reason I chose this product:

With assistance from Amanda to choose the right product

Quality
Thumbnail of user terences50
2 reviews
0 helpful votes
May 14th, 2021
Verified purchase

Yes the Spracht headset works exactly as I hoped and you thought it might. I will probably order another one in a bit.

Thumbnail of user charlesg1147
1 review
0 helpful votes
December 5th, 2021
Verified purchase

See above………………….,,.,.,,,,,,,,,,……………………………………...

Quality
Thumbnail of user b.r.r
1 review
0 helpful votes
January 7th, 2022
Verified purchase

Easy to find product and quick delivery - thank you.

Reason I chose this business:

Had a good basic corded phone.

Reason I chose this product:

Was looking for a no fuss phone for land line.

Quality
Thumbnail of user chrisp1279
1 review
0 helpful votes
April 5th, 2021
Verified purchase

Will be a return shopper. Ordered, shipped and at my door in in 2 days. Package with care!

Thumbnail of user jamesl2377
1 review
0 helpful votes
June 13th, 2021
Verified purchase

Have a great inventory.
Placed my order on-line and was able to pick up a few hrs later

Thumbnail of user felixp70
1 review
0 helpful votes
April 6th, 2022
Verified purchase

That's it.
There was a mistake in my order so I had to send back some material and wait while they sent me back the rest of my order.
I did get a beanie in compensation though.

Response was quick but I'm disappointed that the shipping method used to send me the rest of my order. Unnecessary delay.

Reason I chose this business:

Local supplier for the product I was looking for.

Reason I chose this product:

A friend told me Ubiquiti makes good stuff.

Service
Quality
Thumbnail of user kevinr1562
1 review
0 helpful votes
June 30th, 2022
Verified purchase

It is always a pleasure dealing with Deploy Depot. The ordering process is very simple, and the staff on site for order pick up are always very friendly and helpful.

Reason I chose this business:

Local supplier with great inventory and competitive pricing

Reason I chose this product:

I searched for the products I needed and found Deploy Depot to have them

Quality
Thumbnail of user jayanthans
2 reviews
0 helpful votes
December 22nd, 2021
Verified purchase

I only gave 4 stars since there was no response to my last message.

Reason I chose this product:

Because I want them.

Service
Quality
Thumbnail of user desktops
1 review
0 helpful votes
March 25th, 2022
Verified purchase

Got what we wanted. Transaction was quick and easy!

Reason I chose this business:

It had the product we are looing for.

Reason I chose this product:

We need them for our support desk team.

Quality
Thumbnail of user renaudp1
1 review
0 helpful votes
February 28th, 2021
Verified purchase

Thx I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review.

Value
Shipping
Quality
Thumbnail of user ront211
1 review
0 helpful votes
March 6th, 2021
Verified purchase

My first experience with DeployDepot has been excellent! They shipped my order the day I placed it, provided emails with shipping information and a final email to ensure the product arrived. I'll definitely order from them again.

Thumbnail of user ziggyl1
1 review
1 helpful vote
January 13th, 2021
Verified purchase

Said there was one and I am still waiting for replenishment

* DeployDepot attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jakew176
Jake W. – DeployDepot Rep

Hi Ziggy, we apologize for the bad experience. Unfortunately we had a stock discrepancy with this part on website. We cancelled and voided your order in a timely manner once we discovered that we were unable to fulfill the order. We apologize for the inconvenience. We do our best to contact all our clients about issues, and fulfill orders as fast as possible.

Thumbnail of user dilips19
1 review
0 helpful votes
January 8th, 2022
Verified purchase

Shopping experience was simple and straight forward.

Reason I chose this business:

Internet search and local within Canada

Reason I chose this product:

Cisco ATA is finally dead.

Quality
Thumbnail of user daniell1181
1 review
0 helpful votes
March 9th, 2021
Verified purchase

The order arrived quikly and exactly as ordered, as always excellent service. Will order again when i need Ubiquiti or other IT devices

Thumbnail of user bienvenidoi
1 review
0 helpful votes
February 11th, 2021
Verified purchase

Expeditious shipment. Ordered night of Feb. 9th, received morning of Feb. 11th.

Received product in excellent condition --- looks brand new (could not tell that it is in fact refurbished).
Immediately hooked up the Vista 350 and it worked outright. Just like my old Vista 350,29 years ago.

Thumbnail of user larrym1506
1 review
0 helpful votes
August 21st, 2022
Verified purchase

Works good and is what I wanted was shipped very quickly

Reason I chose this business:

Had what I wanted

Quality
Thumbnail of user davec434
4 reviews
9 helpful votes
February 26th, 2020

I only buy my IT equipment from DeployDepot.ca! They always pick up the phone when I call, as well as provide great product recommendations for my projects. Fast Shipping (They actually hold tons of stock at their warehouse! And don't just drop ship like the other guys). Give them a chance, you won't regret it.

Products used:
Ubiquiti, Cisco, Netgear, Yealink

Thumbnail of user johnm8933
2 reviews
0 helpful votes
January 15th, 2022
Verified purchase

User friendly website
Great staff & service
Seamless from start to finish

Reason I chose this business:

Needed a replacement handset and found this site had stock online

Reason I chose this product:

Needed a replacement handset

Quality
Thumbnail of user jamesa1748
1 review
0 helpful votes
April 11th, 2021
Verified purchase

I ordered ubiquiti router and switch, both arrived within 3 days. There was email follow up and some extra treats in the box. I left some items in the shopping cart and DD contacted me to make sure I was happy or had any questions. I will be buying from them again soon.

Sitejabber for Business

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From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufacturers being used today in offices, including IP Phones, VoIP End-Points, SIP Deskphones, Digital Telephone sets, Single-Line Analog telephones by Avaya, Nortel, Cisco, Mitel, Aastra, NEC, Polycom, Panasonic and Yealink. Legacy telephones as well as some current models are available in refurbished condition which are fully tested, repaired and cleaned with a warranty. A great savings in comparison to pricing on new products.

Business History

Founded in 2016. Proudly Serving Canadians.

Company Representative

Thumbnail of user stuartz6
Stuart Z.
Typically does not respond to reviews

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4.3
639 reviews
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