They actually answer their phones, reply to emails and know their product. They can offer great solutions for wifi or telecom needs. Thank you for being better than the other guys. And Canadian too! No more Amazon. Our dompany is done using Amazon, let's make Canada rich again and stop supporting the richest man in the world while keeping Canadians working and keeping Canadian dollars in Canada. Great job guys! Keep it up.
Very happy with this good quality phone to replace my previous similar phone that lasted 30 years. They had a wide selection with good descriptions so that I could find the features I needed that would work with my home phone connection. I also talked with a DeployDepot customer service member, who was knowledgeable, helpful and answered my questions right away. I appreciate the one-year guarantee, which proves that they stand behind their product in case I have any issues.
I ordered a network switch and said I would pick it up, to save the shipping cost, when the order was ready. The next day the package arrived at my door, with free shipping. Thanks for the great service.
Russ
I really find Unfortunate that they are not open for pickup after 5 pm. It would be very interresting if they can accept pickup til 6h30 7 pm. This will give so much convenient for lot of people and businesses to have access to pickup their stock after the regular business hours of 9 to 5 also for traffic things issue when they are outside montreal... This will be very nice instead of having to pay expensive shipping fees and can't have your devices on time...
One item was accidentally left out of my order, called customer support and was happy to find I was talking to someone right at the company who was able to quickly resolve the issue and send me the extra item in a few days time. Very pleased to find companies that offer good service!
My first experience with DeployDepot has been excellent! They shipped my order the day I placed it, provided emails with shipping information and a final email to ensure the product arrived. I'll definitely order from them again.
During my transaction I had to speak to customer service because I put the incorrect billing address. They were quick and professional, rectifying the situation very quickly. The items showed up before the estimated time given.
Able to get answers to any questions i might have via the chat on the site. And always have received what i ordered.
Thank you
Arrived sooner than expected and the price was $70 cheaper than other vendors
I ordered a landline phone. When I sent the order in, almost immediately received a phone call to verify my order. Apparently there are two
Different types which I was not aware of and had ordered wrong one. They gave me all the info on the analog, cancelled my previous order and placed the new order which I might add arrived in 2 days. This is no doubt exceptional service. Thank you.
I tried to order a gift card online twice. The billing portion warns you to enter the payment information, including name and address exactly as it would appear on my bill. Which I did. Both times, however, it declined the transaction. On the third attempt, I had to get my credit card company on the phone and do a conference call with them and the Deploy Depot Representative before the credit card company was comfortable to allow the transaction to be processed a third time. That time, I did it over the phone with the Deploy Depot Representative. If I buy more gift cards from them in the future, I will only be doing so over the phone until they update their website and payment handling processes.
Positive shipping experience. Solid product. Great features with VOIP phone. Amazing pricing.
I wanted to get an HP Comfort Grip Wireless mouse which I love using but which I don't think HP even makes anymore. The ordering was simple, but to pay $21.88 shipping on a $30.99 product is a little crazy. Still, there was nowhere else to buy this mouse, so I acquiesced.
First time purchase, try internet had question the person that answered the phone was extremely well mannered, answered every question, made my life easier for that moment and product received the next day as promised
Staff was very helpful and knowledgeable with my questions before ordering. Shipment was prompt, however it took 10 days to get to me. US buyers I would suggest paying for UPS shipping as CAD/USPS is very slow. Worth the little extra.
Very first experience tried to purchase a laptop was a great deal found out it was refurbished, I don't mind to me that just means that it has been checked twice. After purchasing the laptop that said 14 were in stock I received an email that said there was a discrepancy and the laptop is no longer available
I had my order cancelled, I guess there was a pricing error but instead of contacting me they just went ahead and cancelled my order. These were Ubiquiti products that go out of stock quick so I wish they would have contacted me first before risking me losing stock.
I know you are a reseller, and I respect that, but having no tech support for products that are extremely expensive is not good.
I just pay $400 for two dishes, and they do not perform as advertised, then you forward me off to Ubiquiti, and they are not helping.
Now that the products you sent me are not working, it seems I have become a pain in your side, and I didn't ask to "have a problem"
A problem fell in my lap, and no one is going to help now.
Awesome.
Hi Todd, we apologize for the bad experience. As you mentioned we are a reseller, we offer product recommendations and tier 1 support, we always are happy to redirect our clients to the manufacturer for additional support when neeeded (as we did in this case). We are also happy to offer our clients easy returns through our returns link. Please let us know if you need anything else. Thank you.
We are grateful to have found a supplier in DeployDepot who was able to provide us with headsets we required for our Call Centre.
Many other vendors did not have supply, but DeployDepot delivered!
We will definitely use them for all of our future headset requirements, and will investigate what other product offerings they have.
Site is friendly, easy to find and buy geeky stuff. Communication after having purchased the item(s) was clear and I was informed of each step in the process. Price was also a factor: they were as the same price point as ‘the big dudes on the net' so my choice of buying local was obvious.
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DeployDepot has a rating of 3.7 stars from 693 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery and next day. DeployDepot ranks 10th among Electronics sites.
Mark, we love you. You're awesome!
Glad you had a fantastic experience.
We feel the same way.
Thank you!