website thubmnail of DeployDepot

DeployDepot

How would you rate DeployDepot?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
1 helpful vote
Follow Knolly U.
Unfollow Knolly U.
Send Message
Share Review
Report Review

Great support for a late arriving purchase
March 17, 2021

I ordered these headphones using overnight shipping in order to have them for a virtual national sales meeting. They should have been here for the Monday but got here Friday afternoon. That said, I appreciated how customer service did not shy away from the issue and handled the situation responsibly.

Date of experience: February 15, 2021
California
1 review
0 helpful votes
Follow Jeff K.
Unfollow Jeff K.
Send Message
Share Review
Report Review

My purchase was a pleasure...
June 30, 2021

Due to shortages here in the States, I purchased equipment from deploy Depot. Service was fast and cross border shipping was much faster than expected. All arrived in great shape and worked without issue. Thanks for a great experience.

Date of experience: June 30, 2021
Canada
1 review
0 helpful votes
Follow cary E.
Unfollow cary E.
Send Message
Share Review
Report Review

UniFi order
October 7, 2021

First time ordering from deploy depot. They have a good section of ubiquiti products that can be hard to find at this time due to supply issues in the technology sector. Ordering was easy and straight forward and product was delivered promptly.

Date of experience: October 7, 2021
Canada
1 review
0 helpful votes
Follow Carlos M.
Unfollow Carlos M.
Send Message
Share Review
Report Review

As expected.
April 24, 2021

Found the part that I needed, ordered and received within 2 days. First time buying from them which made me a bit worried but all went as expected. Received my order on time, well wrapped and in perfect working order. I will check them out again when i need other items in the future.

Date of experience: April 24, 2021
Canada
1 review
0 helpful votes
Follow Gilad W.
Unfollow Gilad W.
Send Message
Share Review
Report Review

I ordered an item listed as "in stock" for same-day pickup. 3 days after i placed the order, the item was still not available for pickup. Contacted customer service a few times and even went to eh warehouse. Unfortunately, the item was not in stock and was being ordered from a separate warehouse. If you don't have it why sell it and waste may time?

Date of experience: August 26, 2022
Jake W. DeployDepot Rep
over a year old

Hello, we apologize for the bad experience and the unfortunate situation with the delayed stock transfer. We hold stocks at warehouses throughout Canada, sometimes we need to transfer between warehouses, we instruct our clients to await the Pickup Confirmation email before arriving at our location, clients also have the option to cancel orders (zero hassle) or contact our staff directly for updates anytime through the order process. Please let us know if you need anything else.

Canada
1 review
0 helpful votes
Follow Matt M.
Unfollow Matt M.
Send Message
Share Review
Report Review

Usually Better Service
September 24, 2022

Ordered ethernet patch cables. After receiving a phone call from customer service, the price listed on website was an error for the cables, as I paid for 50 at $. 99 ($. 99 vs $7.99). I was sent another invoice for $367.50 ($7 x 50 + GST) to cover the error listed on the website.
I needed the cables quick and had selected next-day air shipping.
After proceeding with the higher price, they had to transfer in some of the patch cables from another location.

I was told it would be shipped out the next day. I followed up 2 days later and they said it was going to be shipped the next day. I then followed up again 2 days later and was told it would be shipped the next day.

They eventually showed up a few days later after the last time I called.

I normally have a better experience, but this last one makes me question future business.

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
Follow Hedel Q.
Unfollow Hedel Q.
Send Message
Share Review
Report Review

Good prices and product
March 19, 2022

I received the product quickly, within days. Prices are reasonable. Your search function needs to be improved. As a novice techie, using the search parameters i recieved an unmanageable volume of results. Not being familiar with specific terms, narrowing the results was difficult. Until i figured out the exact name of the item. If i was less persistent, i probably would have given up and gone to another vendor.

Date of experience: March 19, 2022
Canada
1 review
0 helpful votes
Follow Dirk N.
Unfollow Dirk N.
Send Message
Share Review
Report Review

Excellent
October 11, 2024

Excellent Service, Had everything in stock and shipped super quickly

Date of experience: October 1, 2024
Canada
1 review
0 helpful votes
Follow Lucie R.
Unfollow Lucie R.
Send Message
Share Review
Report Review

Everything was perfect.
September 19, 2024

I first called at the office of Montreal and I was told to place the order online. The person was very helpfull and very nice. And a good thing for me, spoke french!

Date of experience: September 9, 2024
Canada
1 review
0 helpful votes
Follow Matt Y.
Unfollow Matt Y.
Send Message
Share Review
Report Review

Was looking for a Canadian distributor for the Netool.io devices, I had recognized DeployDepot from previous web searches so decided to go ahead and order.

Date of experience: August 26, 2024
Canada
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Send Message
Share Review
Report Review

No longer provides invoices
August 21, 2024
Updated review

Running a business we would expect the ability to save invoices for future reference. This shopify experience is childish and lacks proper invoice downloading.

Date of experience: August 11, 2024

Always a pleasure ordering parts from Deploy Depot!
August 9, 2023
Previous review

Always a pleasure ordering parts from Deploy Depot!

Date of experience: August 9, 2023
Canada
1 review
0 helpful votes
Follow William I.
Unfollow William I.
Send Message
Share Review
Report Review

Grandstream DP720 handsets have excellent range, and while pairing them with the Grandstream DP750 base station is easy, configuration is not: many exchanges with their tech support, including screen shots I had to send, before both handsets finally ring for incoming calls, a firmware update done (on brand new units!) and the time shows correctly (time zone should have been preconfigured or at least identified as an issue and corrected without many exchanges).

Date of experience: July 17, 2024

Excellent
June 13, 2024
Previous review

Excellent.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
Follow Nick K.
Unfollow Nick K.
Send Message
Share Review
Report Review

Very easy and convenient
August 16, 2024

If you know what you want, it's easy; order what you want, and pick it up in store or get it delivered. Very simple and convenient for those who live nearby

Date of experience: August 6, 2024
Virginia
1 review
0 helpful votes
Follow Kimberley C.
Unfollow Kimberley C.
Send Message
Share Review
Report Review

Fantastic Service
September 28, 2024

From using the chat to placing an order and picking it up, service was fantastic.

Date of experience: September 18, 2024
Canada
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Send Message
Share Review
Report Review

Shipping options were not accurate.
August 20, 2024

There was only a day difference between the four options. I needed it overnight and even the Fedex air option said 5 days. Might want to investigate.

Date of experience: August 10, 2024
Canada
1 review
0 helpful votes
Follow Wendy D.
Unfollow Wendy D.
Send Message
Share Review
Report Review

Aastra telephone
August 1, 2024

Excellent customer service from Romesh. Explained difference between analogue and digital phone systems and responded patiently, promptly and courteously to all my inquiries.

Date of experience: July 22, 2024
Canada
1 review
0 helpful votes
Follow Steve A.
Unfollow Steve A.
Send Message
Share Review
Report Review

Slow to ship, but resolved
January 14, 2021

Ordered over a week ago and paid for overnight shipping, but the product still hasn't shipped yet! If they get their distribution sorted to ship products much faster then this would be a 5 star review...
Since writing the above I have now received the order. I appreciate it's a busy time of year. Thanks for addressing my concerns and organising a speedy delivery of my order.

Date of experience: December 15, 2020
Canada
1 review
0 helpful votes
Follow Tim K.
Unfollow Tim K.
Send Message
Share Review
Report Review

Fast delivery
January 21, 2021

Very fast delivery-ordered Monday afternoon and it arrived first thing on Tuesday morning.
My only criticism would be that the order status still said "Awaiting fulfillment" 2-3 days after it was delivered-kind of defeats the purpose of an order tracker, but at least it was a pleasant surprise when it turned up early!

Date of experience: January 21, 2021
Canada
2 reviews
0 helpful votes
Follow Peter V.
Unfollow Peter V.
Send Message
Share Review
Report Review

So far so good
November 19, 2020

Placed an order... great communication due to fact it was on back order, alternate options given. Sticking with my original order... so will wait and see how it shapes up... was told there would be a 2-3 week delay... will keep you posted

Date of experience: November 19, 2020
Canada
1 review
0 helpful votes
Follow Rob S.
Unfollow Rob S.
Send Message
Share Review
Report Review

Exactly what I ordered
August 16, 2024

The product was exactly what I ordered and was received in a timely manner. This has been my second order

Date of experience: August 6, 2024

Overview

DeployDepot has a rating of 3.7 stars from 693 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DeployDepot most frequently mention customer service, fast delivery and next day. DeployDepot ranks 10th among Electronics sites.

service
67
value
17
shipping
16
returns
4
quality
254
This company does not typically respond to reviews

Instant Feedback

1,617 reviews