I buy in China very often. In many stores. But this store was able to surprise me. Many discounts and bonuses. System to encourage regular customers! I did a lot of shopping on this site. Quality of goods satisfied. Sending rate 3-5 days. Delivery takes 2-3 weeks. I used to order products from different sites, but now almost all purchases are made on Gearbest. This is especially true of the goods Xiaomi I hope my review will help those who are looking for a reliable and proven store in China.
I already ordered different items from this store (power bank, mobile phone, case, drone, smart band and more electronic gadget). Every time I was satisfied with the goods. Products description are always clear. There is many shipping and payment method. Shopping with Gearbest.com is really easy. Shipment received very well packaged. The system with coupons and points really works. You can made extra points for review product. In Gearbest.com often there are sales. My experience with that store is very good. I recommend this seller.
I've made about 15 orders with Gearbest so far and never had any bad experience with them. Shipment always on time and fast. Product Quality is very good. The support respond quickly and provide valuable information if needed.
I love the user panel where everything is in place, so that buying and checking orders is a fun thing to do.
Gearbest is my favorite store.
I ordered six times and all came!
Order processing is quick and they pack orders very well.
Always good deals and reasonable prices.
They give a photo of the parcel.
Support speak Russian if needed.
I have already placed several orders on Gearbest and all went well. Shipments are made to Portugal, at no cost or with very low costs, and choosing the option 'priority mail' nothing passed through Customs and on average take 15 days to deliver, which is possible to follow through the website of the gearbest and the shipper.
I have already bought more than 60 items, all with an excellent price / quality ratio.
The after sales service works well and relatively fast, any problem is promptly resolved.
I highly recommend shopping at Gearbest
Best regards
Vitor Ferreira
The first impression I had was of distrust, because of their low prices. It was then decided to look for references on this store, and I saw that they were positive.
I decided to place an order last 07/27/15, and I could not be more delighted. Products received are genuine and all in perfect condition, with its own packaging.
I will buy soon.
I am quite happy with the products I've ordered over a course of 3 years. While I'm writing this review I can see pretty bad reviews on the side which makes me quite sad because the customer service worked really well for me. They respond really quickly and the products got delivered quite fast here in europe.
Would buy here again!
Mr. Wolfe
I made a lot of purchases there. Lots of electronics purchased. Never had any issues with support nor products. Packages are quickly shipped, support replies quickly, also seller provides some shipping methods that greatly reduces chances to avoid customs and taxes (Poland). Using PayPal gives you additional protection, but I never needed such with this store.
Never had any issues with website - it is very intuitive.
Это прекрасная мышка была получена в кратчайшие строки.
Мне она очень нравится.
Имеет очень крутую подсветку.
И кабель в оплетке.
Спасибо.
This beautiful mouse was obtained in the shortest possible lines.
I like her very much.
Has a very steep backlight.
And the cable is braided.
Thank you.
Best company ever. Lowest prices in the Internet, helpful technical support, very fast delivery and one of the most trusted website ever. Totally reliable and whenever a fault happens, they are willing to compensate.
I am very pleased with all the orders that I have done in this store. Even if the order comes with shortfalls, then they always compensated them, but basically the packages come quality packaged and without defects. The service works very conscientiously and quickly. Send quickly, delivery is also on the level.
There is also a system of discounts, sales, coupons and earning points. It helps a lot to buy the right product at a very low price, although the prices in this store are already low.
Attention! This is my real life experience and I wrote this review specifically to share with people.
Ordered numerous times from Gearbest and was always satisfied with their products, delivery and arrival time. Whenever I had a minimal issue and raised a ticket, customer support always answered professionally and within a few hours. The Invoice attached is for a set of bone conduction headphones which were delivered in around 2 weeks, were well packed and I like their sound. Thank you Gearbest, keep it up!
Got my order faster than from most aliexpress shops (total time spent 25 days is really fast delivery to Ukraine). Really faster because most orders I used to get from aliexpress in 30-40 days. Also very satisfied with discount system of gearbest, you can cut the price by several dollars and it motivates to buy again and again:)
Really good website for phones and home electronics.
Highly recommended!
Gearbest is one of the best eCommerce websites I've ever used, till now all my orders have had shipping insurance and Gearbest has never failed me. Deliveries through free or more economical methods might take up to 1 month or more to arrive sometimes even less, with economical shipping methods, you can mostly avoid import duties and with just some dollars you can get fast shipping so there are a lot of choices and possibilities, if the product is missing or defective gearbest send another one or refund, i honestly command it to my friends and to you.
Very satisfied with the buying experience there. I chose DHL as shipping method for my first Chinese ultrabook and it arrived within 5 days. I also bought a cute portable night light which also arrived fast. Overall, I would recommend this shop and would buy from GearBest again.
Amazing customer support and quality, its my number one choice where i buy almost all i want from the Internet.
Last week i bought an amazing phone ( oneplus 6) with a big discount and it was delivered a week after. What a charm.
HK Warehouse Order No: **************891
I recommend everyone to give it a try and you will be surprised.
My overall rating is: 5 Stars.
Best of luck for you all.
Hello. I want to share my buying experience in the GearBest store. At that time, I needed a Mini Endoscope for Android. Searches brought me to their website, immediately liked the design of the site and the convenience of searching. After a simple registration procedure, quickly found the right product with a good discount, made an order. The goods were sent on the same day. The order came quickly, well packaged and fully equipped. I'm satisfied. I recommend.
Dear Konstantin,
Thank you for your feedback.
We are striving to make improvement for every aspect.
We're always happy to help, so please feel free to contact us in the future.
Many thanks,
Gearbest Customer Service Center
A few words about the headset. Very comfortable to wear. The frame stops steadily in the ear. The headset falls out of my ear, but it is very stable. Easy to connect via bluetooth. Approximately 10-15 meters in range. Charging time is 40-45 minutes which is enough for 3 hours of listening to music. He speaks clearly, eliminating the noise from the outside world. What I can mention as a disadvantage is the lack of bass. Unfortunately, it is very weak. But that's why I didn't expect more for that price. Overall, I'm happy with the product.
Until now all the products that I bought from Gearbest.com are good in terms of quality / price, their shipping service is also a good deal, they have a lot of product with free shipping feature, finally you can get a refund if the product doesn't fit your requirement or if it contains some problems. The other services such as communication is just perfect, they gave enough time to the customer until the problem is solved.
After several orders on the site GearBest.com I can recommend it 100 %, always open to dialogue in their service center after a very short time; packages with shock-absorbent packaging very secure and received 20 days in Europe with no shipping charges. Items in their original packaging. Now buy everything in this shop, because too much convenience and quality
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Aleksey,
Thank you for your appreciation.
If you have any concern about our website, please feel free to contact us.
Thank you,
Gearbest Customer Service Center