Gearbest.com is the best seller I have ever know. I've bought the button for my mobile. So I'm very glad to deal with this shop. And I appreciate their quick and comfortable service. I can recommend you to deal with gearbest
Hello, recently I needed film for iPhone 6, everywhere unrealistically high prices and low quality of this product, but ordering it from the online shop GearBest, I was pleasantly surprised! I was struck by unrealistically low price and quality of this product, so I was very pleased with the buyer! I advise everyone to this store, they have ridiculous prices and prompt support! Good shopping!)))
I bought an electric shaver in the store. I'm pleased with everyone. Quality is on top. Great repeater. I purchased this device to increase the coverage of the signal. The setup did not cause problems. Delivery of the parcel took about a month. The store is excellent. I recommend.
There are a lot of stuff, and many are cheap but with a good quality for that price.
Costumer service is is very good.
No 5 stars because compared to other similar websites, they don't have as many products.
I've been shopping from them for many years now and I have to say that I got everything I ordered and in time. They have a great variety of products and it's where I first check for products I need.
I hope this will serve others buyers like me!
It would have been nice if I had received the service I've seen in most of these reviews. I placed an order for a $70 item on 1/17 and still have not received my order. I looked at their website several times over 3 days and they still had not completed the "Dispatched" step. I emailed them and the next day they said they shipped it. I didn't get a notice that it was shipped 2 days later. I still have not received my order. I am unhappy because they lied to me about shipping and my order is way overdue. I never had this problem with other online retailers, so this is my one and only purchase from GB. This is why I hate buying things online. I like dealing with humans face to face so they can't hide behind their emails and automated phone systems..
Best customer support I have ever received on international shopping sites, I had already confirmed and paid my order, after a while realized that I chose the wrong product. I thought they would never change, as other shopping sites do, but when I got in touch they quickly answered me, they exchanged my order and they paid me the difference.
I have made exactly 64 orders on this site to this date, and I have received every single one of them without any problems. The support team normally does not take more than 1 day to answer, and they are really helpful.
The free shipping is a big one for me, since it is very quick to my country (spain) taking normally less than 1 and a half weeks since order date. One of my orders id number is: W**************
So far all products have been shipped quickly within the contracted conditions.
The products offer a good quality and whenever I had problems with few products the support was fast and solved the problems
The prices are the lowest compared to other similar websites
I recommend buying at Gearbest
Definitely my favourite tech website, there's a lot of choice and prices are good. I had some purchases, all items were perfect, I never had any issue with the shipment and my experience with the customer support was really good. Recommended!
I found GearBest website to be very generic and there is nothing cons to this shopping website. If concerned with price, delivery time and security, I would definitely recommend everyone to buy products from GearBest only. Last but not the least, GearBest.com is one of the best shopping website.
I've orderd several items at Gearbest in the past half year, and will definitely keep doing so. Product quality and shipping speed are excellent and most items are much cheaper than European alternatives without compromising on quality. Highly recommended!
I recommend Gearbest as a good site for shopping. Nice prices and great services. Support is pretty qualified and with fast responding. I've been shopping for a long time on this site. For Europe they have great shipping carriers and you can escape custom taxes. For payments you can choose PayPal and you have full assurance about transaction.
Large quantity of products;
- Excellent prices (with promotions all the time);
- Excellent customer service (always ready to solve any problem or answer any questions);
- Choosing the correct delivery method and associating the insurance never had any problem with the deliveries
- Several warehouses including some in europe (for those who want to deliver faster and without worrying about customs).
My experience with Gearbest has been extremely positive and I highly recommend it.
I had bought a lot of products in Gearbest site and received them with good time and response. When I had a little problem, they solved quickly with money refund without big questions. I recommend to all my family and colleagues.
My experience with GearBest was the best it could be. Considering that after-sales service is of excellent quality and always seek to solve problems as quickly as possible. The products are always very well packaged and well protected from the inside. A wide variety of products and good quality.
This is the best site i found ever, all good product, low price and fast shipping! What do you want more?
I buied form there multiple time and arrived always in 2 week (Italy Express).
This site is fantastic!
Excellent product value of money and gr8 customer service provide by the gear best trough out the process
Product was under warranty upon contacting customer service only have to pay five us dollar and they posted me replacement item
This is the best online store to buy any technological accessory. I bought various products at very affordable prices. The products purchased have always arrived at their destination with very careful packaging.
Very helpful assistance. Very economical and fast shipping. I recommend you make purchases from this online store!
My brother told me about this great website that sells great quality phones with great prices and the cheapest shipping prices you will ever find anywhere. At first i thought it was too good to be true, and i was wrong, it was true, or at least that's my experience since my order number 1, and i am at my 20th order in one year, this site is the best website, i only buy from here because again, it's too good. Thank you GearBest, you put a smile on my face :D.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear allen,
We're extremely grateful for your constructive feedback.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.
Thank you again for bringing these matters to our attention.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Gearbest.com