I had the opportunity to contact the service a couple of times for problems that occurred after the products arrived and they were always ready to help me without any problems. It is a site that I would recommend to everyone if you are looking for a product at a great price and with people behind you who are always willing to help us
When I'm in need for a new gadget or when I see some special promotion on gearbest.com website I go and place order there. I have had great shopping experience with gearbest.com and also with their customers support.
Now same facts about this store:
- The delivery was fast (above 20 days).
- Also the parcel was packed well as i want.
- Unfortunately the box with new batch of Miband 2 was opened up before me, and i started testing it for authenticity.And he was the original. (box, strap, battery charger, and the capsule was carefully inspected for traces of forgery).
I'm satisfied.
I have already made 9 purchases through Gearbest in all of them the tracking code worked, I never had problems when I had to contact the support to change color or even the shipping address due to people problems. The service is phenomenal, the products are of the highest quality, and the shipping is incredibly fast. Today is my only site for overseas purchases.
Well there we are I got a refund with PayPal on my credit card for my items never received and made a second complain for my second command which never arrived!
GearBest is asking me now to wait 60 days!... What a joke!
I have open a dispute on PayPal and will make a complain on the European Chamber of Commerce. This company should not be operating in Europe it's a scam! I invite you all to be extremely cautious before loosing your money with GearBest! I also advise you all to do the same and pass on the message on social medias.
"Gearbest is literally the best! They sell the products with the most reasonable price and the customer service is really great. I really recommend this to new buyers like me! The took out my reluctance about buying online."
In spite of the fact that I am a beginner there, I have a dozen nice deals in Gearbest already. Their coupons and the points help to cut their price down dramatically! My recent purchase is Xiaomi Mi Band 2 fitness tracker with its total price less than USD20. I am deeply satisfied.
In gearbest.com I have a lot of fun buying a good service and promotions and shipping is almost always within the time and I have no major complaints but rather congratulate this store that is very organized and easy to use.
I added my first purchase on GearBest on November 2,2017
I make many purchases via the Internet, but I have not seen such a professional portal for a long time. With great pleasure I can recommend this shop to every internet user.
The idea of shipping from warehouses in the EU is a shot at 10.
Great work GearBest :)
I ordered a few items from Gearbest.
The process went well and smoothly, the shipping was fast,
The prices are great & the support team answering very fast for any question.
I will continue to shop on Gearbest in the future.
Not so long ago I began to shop at this store all the time. I like the speed of processing orders, the constant desire of the support to help you, rather fast delivery. The phone, ordered by 29.12, received in 2 weeks! This is despite the holidays.
So if you have not already bought it, it's time to try it!
I ordered a Hex Ohm v3 from gear best and i have to say I'm very impressed with all aspects of the service they delivered. The cost of the item was 40% lower than uk retailers, free shipping, and after placing my order gear best encountered stock issues with certain colours which may i add all correspondence was passed onto me very quickly and professionally and my order was amended and received by me in a very respectable 7 days.
I live in Ireland and buy a lot of items from gearbest.com, I'm impressed with the shipping times which can be anything from 15 to 25 days in most cases, Very rarely has it taken longer.
What I'm most impressed with it the good quality items and for that reason alone I will continue to buy from them.
I bought a lot of things have been here from the little technical things from a more serious and in any case I got what I asked for. Of course, sometimes it happened that there were problems or was defective product is or is not, in any case quickly and easily solved the problem. Everyone can recommend it.
I'm a fan of the Star Wars universe. Recently bought in the store constructor Darth Vader. The parcel was delivered in the shortest time without damage.
Excellent store with a wide range of goods. The parcels are sent in the original packages and they are well packed. Impressions from the purchases in this store are only positive and I can recommend it.
The shopping experience was very good because at all times it informs you where your order is located.
I bought a TV Box that works excellent and seems of very good quality.
The delivery time was as it is estimated in the characteristics of the product, it was fast and efficient.
There is no doubt that I will buy again at Gearbest
I have ordered now around 8 times from Gearbest and am very satisfied both with the experience of shopping and product quality, The product has been received in stipulated time and are genuine. Even the customer support staff are very helpful
The products have a great quality, they gives you a tracking number so you can know where are your products anytime, also if you have any inconvenient as i do (i accidently pick up the wrong size on a coat) they are very kind and always find the best solution for you, in general a great shopping experience!
Hey! I started shopping from gearbest a year ago and till now I never had any problem with the support or the packages I had received. I'm really satisfied and confident with the site payment, offers and communication. Well it's useful and simple to use and it's a big deal to make transactions with GB
I recommend it for sure!
Gearbest.com is the best seller I have ever know. I've bought the button for my mobile. So I'm very glad to deal with this shop. And I appreciate their quick and comfortable service. I can recommend you to deal with gearbest
Overview
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Dear Bruno，
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Could you please tell us your order number so that we can offer a better solution here?
You are a valued customer, and we are committed to providing you with the best service possible.
Best regards,
Gearbest.com