Hello! I ordered in the shop watches, order sent quickly! I love this store! When an order is sent to take photographs to send parcels is very comfortable and pleasant. Delivery to Omsk took 24 days it is very fast. The quality of the product is very high, I liked the watch that I bought. Who will bring forward to when my next order monopod for SELF. I advise everyone to this store. Works great! I rather! Thank you store Gearbest.com
I enjoyed shopping with Gearbest. Got items for low price, mainly for RC quadcopter hobby. The shipping is always fast (within 10days usually) and staff is very competent and lovely, there's always a reply. I'll continue buying GearBest for several years I think.
Sorry for my bad english (French folk)
I have a blast buying in Gearbest. The best experience when buying online. Super prices, got some coupons from the sellers and got fantastic well packaged orders.
The shipping standard is fast, with one or other order that came late (maybe because of the customs) but it's always with the minimum bussiness days of shipping. E.g. The last order I made in Gearbest came within 9 normal days.
I like this online store very much
"I have been a gearbest customer for several years now.
Reason: Good prices, good quality, fast delivery and good service.
Most of the time all is perfect and I don't need their after-sales-services at all.
But if if (seldom) something is wrong with the delivery they always come up with a satisfying solution for the problem.
Guess I will stay a happy gearbest customer for the years to come.
The best shopping site I have ever shopped. I had very good experiences with them. They are fast shipper and if there is a problem they solve it fast. They have good prices and long range of products.
My last order was on Feb 13,2018 01:50:20 AM (Order number: WB**************)
I've known this fantastic store a few months ago, since then I can not help but I have bought over 20 electronic products from them and not only that, they have access to really great products from the spectacular price-performance ratio. Orders are sent out quickly and offer many shipping methods. Staff pre-and post-sale fast enough in user feedback. Recommended for purchasing at great prices.
(For example, I bought in September the Xiaomi Mi box TV international version with order number W**************, received in a working week, with great packaging, fantastic product and highly recommended, great TV box with android TV and with the Xiaomi brand warranty.)
I wanted to share my experience in total sincerity and honesty with other users to let you know the great store prices and give others the opportunity to buy unbeatable quality products
I like to do shopping there. I always look for good products and at a good price. I found it here. Before buying I can read the additional reviews of the product often with attached photos and movie clip. I have not seen it in any other store. It exists because it is a "My Points" system, you get discounts on your next purchase for placing a review. And that's why I like this store because I know what I'm buying. I recommend this store.
Love there stuff...
I have bought there stuff and have had NO problem with their delivery or their products,some of their shirts I have ordered were small size but at my fault.I will continue to do business with them.
Thank you Gearbest!
I had never made a purchase outside of Brazil before on the internet because I was afraid. But the gearbest made it much easier to buy. The site is practical, customer service is fast. And shipping as well. My purchase arrived well before the deadline. The product came well packed and as advertised on the website. I am very satisfied and will buy many other times through the site.
Already made several orders here and its always great in many things. Promos, quality, warranty, speed of delivery. Of course it's also a marketplace and there are different sellers with different goods and service quality. But You can always see reviews and be sure GearBest will support You in case of something.
At first I was a little afraid buying overseas, but I decided to buy on Gearbest. I confess that I am very satisfied with my order and I recommend Gearbest without any doubts. Support is quick and they can solve all my questions that I had.
W**************
The characteristics of this store include, among others, a very large selection, attractive prices and good promotions. If you add good service to it before and after the purchase it will turn out that this store is one of the best. Since I did shopping there, I recommend it to my friends
This is the best shopping online experience ever had. The products are original and the prices are lower respect all other shopping websites! Deliveries are a bit slow but it depends on the period and warehouses the best delivery time for me was 8 days from order
I bought a computer in www.gearbest.com. The after sales services is VERY VERY bad. It is now one month that I am trying to get a solution from them, and the only thing they say is that they regret, but no solution.
Be careful, with this website.
Dear pere,
We are sorry to hear that you are experiencing some issues.
We offer all our customers solutions based on our policies. If you have an issue and would like a refund, please first refer to our returns and warranty page here: http://www.gearbest.com/about/warranty-and-return.html
We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.
We look forward to helping you,
Gearbest.com
I had found Gearbest through my friends, and when i made my first purchase i realize how great was the web site. The time shipment is fast and i had no problems with the products everything always arrived in a very good state. That's it excellent site!
I have been so happy with the great stuff i find on gearbest and the extremely low prices that accompany them. I get them them pretty fast and they are also well packaged. If there is any issues they get right back to you to settle it.
The first time I met the web I had my doubts, but finally I searched for information on the internet and was surprised by all the positive they said. I decided to buy from Spain and the truth that the delivery time was faster than expected, enchanted with the products because I already have several (over all of xiaomi). The products are very well protected. Contact with them is good in a very short time answer.
My first order WW************** was on 22/01/17 and more than 11 orders.
The prices are very affordable, and all products original. I have not had any problems with my orders until now. Orders being sent regularly and on time. May be the answer to issues in real time with 7/24 chat. I strongly recommend the company.
I definitely recommend.
GearBest is an excellent website, I always buy it at great price and quality, it is possible to find many great gifts for the right price. The store also has strong sales of electronics I even bought my cell phone there and I do not regret it
Amazing experience with the merch and the gearbest team. I have purchased items from many different websites but never got what I paid for. Gearbest is cheap but also has quality items. After 2 years I am still enjoying a 10$ hammock that I got from them
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Florian,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Gearbest.com again soon.
Gearbest Customer Service Center