I've made several purchases in this store for two years and it was OK. Recently, however, I lost money. Something different than I ordered was sent to me. I noticed that there is no "Buyer Protection" here, Customer Service has not been responded for almost two months despite my emails. In that case, I wrote the product rating and saw that reviews are censored in Tomtop and if they are bad they are not published. When purchasing in this store, you should know that the product descriptions and reviews may be false or untrue. You buy in this store like a lottery, receive goods or lose money.
My orders: AN19J07V5914-DKAJUW and AN19I27I3915-7PQLMT
Today is March 22 and I was robbed by them finally. In February I sent back them these items and I have confirmation of receipt of their shipment, but I have not received an exchange or refund.
Also, do not believe in positive reviews on this site.
These positive ratings on this site are paid for by them. These positive ratings are unbelievable. They search for people who have no problems with them and send them such letters: "We are now offering a 2USD COUPON for you, in return that you write your true review on any one of the three websites. You will get 3USD COUPON if you write on two websites. You will get 5USD COUPON if you write on three sites. Please click any of the following websites:
1. *************
2.************
3.************
Write your review and activate it. Send your review link back to our service email address: ***********
We will immediately send you the COUPON, in return!
Yours Sincerely,
TOMTOP.com "
But they also cheat on these people by not giving them these coupons.