Really great experience! Amazing site, delivery is really fast considering the products come from china and the prices are really low!
Great shop! It has very low price. Fast and free shipping. It ships to Italy for free. I buy from it 5 times and I will continue"
Gearbest
One of the best online shopping sites, before you buy one of Products and may, as I received on time
I also want to point out that site technical support is the best raid
He is the best
Do not deal with these con artist-we paid nearly $500 a month ago and never received the goods -impossible to track down and do not reply to emails. NEVER DEAL WITH GEARBEST
I ordered from their some things the shipping was fast i really recommend it!
It can show where is your package really, and i like it too!
I made the purchase and chose the shipping option to avoid customs. The head unit was delivered with no issues and with a very short shipping time.
At this point I ordered 55 times at Gearbest, mostly electronics, an here is the reason:
During this 55 orders I opened only 3 tickets.
- One for canceling a preordered flashlight, because of the massive delay of the release (fault of manufacturer)
- One for asking why shipping of some items at that moment took so much time (problems with shipping agencys)
- And the last one for a parcel with an unusual delay, but arrived some days later (fault of shipping agency)
Gearbest always answered quickly, polite and solution-oriented. In the last case, the parcel arrived within the delivery deadline, gearbest set. In the case, the item shouldn't have arrived within the deadline, Gearbest promised me a solution.
Almost always Gerbest has good prices ans in almost every case you can find coupons for making items even cheaper. If you really can't find a coupon, you can still spend some collected points. Unfortunately you can't combine points / coupons / flashsale deals.
I never had a problem with Gearbest. I'm very satisfied with Gearbest and I will definitely remain a customer.
Unprofessional. I passed an order 15 days ago and today I reach out to them to track my order
They said your order is out of stock
I buy a lot from this store, the products are great, the prices are great, fast shipping, everything works as it should, love it
Perfect Prices, perfect shipment, a+++++. In 10 days the package has been received. No additional shipment costs
I have ordered many times and there was not any problem. I got every item and it was perfect. I really recommended this website.
A good store, with good communication support and good prices, I bought 2 years and the problems have always been well resolved. I recommend.
The product complies with the description. Well packaged. No problem with payments. I am happy with shopping in this store. I would highly recommend.
The best service, prepared professionals ready to help you with whatever you need.
The best form of payment and the bonus policy is awesome!
Gearbest is one of the best site, fast shipping and great customer service! I love it! The Italy express shipping is very fast!
DOMENICO.
I like to order from here. Great choice, good prices, helpful customer service. I recommend to everyone.
Great website, The customer services help to solve the problem.and refund the full amount into my account
Dear Abdulrhman,
Thank you for taking your time to write the review.
Please carefully review our 45 day guarantee in details here: http://www.gearbest.com/about/warranty-and-return.html#item2.
We offer all our customers solutions based on our policies.
We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.
We look forward to helping you,
Gearbest.com
Had bought xiaomi product from this website and the product was as described. Well packed and genuine.
Your money is safe thanks to Paypal, the quality of the products are awesome and the delivery just take a week that is awesome.
I heard gearbest from my friend. I like prices and free fast and registered shipping. I think gearbest will be the best e-shopping site.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Mouad,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
We have che checked that we have full refunded on your original account.
Many thanks,
Gearbest Customer Service Center