I recommend Gearbest for the quality of the products, great prices and support.
Highly recommend to all.
I'm very pleased and happy with my experience on buying on gearbest.
Excellent store. Great prices, very good client support and very fast shipping
Make lot of orders and all of them are good. Technical mostly. Quick delivery, connection and service.
Good design, big enough compartments for daily use, comfortable fit for daily commute. Very satisfied so far.
Dear Boldi,
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Gearbest Customer Service Center
Fast shipment.
Goods consistent with the description.
Shipment well packaged and protected.
The seller quickly answer questions.
They were very kind and answer all my questions, the package was in time and without problems. The product was equal at the description.
Gearbest good site nice and cheap please add italy express for shipping tablet phone and more please
Cheap and quality products, free shipping and good customer support. I love it. I bought Xiaomi Mi Band 4 and it is working fine.
Very nice transactions, Not the first time I have fun shopping from them! Very nice job guys. Like ti soon make transactions with them.
Something went wrong with the courier but the Customer Service was nice and they solved the problem.
Dear Fabio,
Thank you for your comment.
Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.
All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you.
Please send us any queries you have via our Support Center.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
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Best regards,
Gearbest Customer Service Center
Fast shipping, great support, love their selection. Warranty is fast and their products high quality, low price
Great experiences...
They are always available to support you for any problems and are quick to answer
I started buying only a pair of earphones, and now I buy always all in gearbest! Almost every week I buy something on GearBest!
Got faulty TV BOX 3 months ago and sent it back.
Fighting for refund already 1.5 months and seems to be will not get it.
No MONEY, NO PRODUCT, NO WARRANTY, NO QUALITY!
BEWARE!
Dear Dima,
We are so grateful for this feedback. It means a lot to us.
Could you please tell us your order number or ticket number so that we can offer you a better solution?
We want to say thank you for providing us with important information about your situation.
Best regards,
Gearbest.com
Great shop. With great deals and excellent customer service. I recommend! I have a good experience there.
GearBest offers the best prices and promotions. Shipping time is fast and delivery estimation is quite accurate.
Best prices and support that will anyways give you a great shopping experience! The support is really friendly and will always help you out!
Great site for shopping, accepts several types of payments and still has several shopping item of various model, I had no problem of purchases.
Very good and user friendly.
Staff communicates very well, and quickly.
Product arrived on time.
Highly recommended!
Have shopped with them many times and have been very satisfied with their service. Shipping times varied from a few weeks to a month.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Ines,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center