Super website too, i like to order somme items every month since 3 years ans the SAV is very intelligent to understand my words for all my problems.
This store has a great price range and it does some good promotions. Quick to send the products bought and it has a great client support.
I love this website.
The prices are the best.
Customer service is always responding quickly.
And the shipping is the fastest I have seen from China.
A few days ago i bought a condenser microphone, the quality of the microphone is very good, overall I really like the things that sell there
Gearbest is is the best online store and their customer service is excellent. No problem form for placing the order
I enjoy every order I made with gearbest all this year I have never had problem with them. And when ever I have they resolved it
The prices are very good. The purchased product is of the highest quality. Transport costs are minimal or even free.
This place was Awesome and the prices were great! I found prices that I would not have found anywhere else!
No Problems, everything fine, good Prices.
I like it! Whenever i have the Chance i will buy here!
Very good!
Excellent store, I buy many times in this store. Large selection of goods for every taste. Post quickly. I will buy more and recommend this store
Gearbest.com has very low prices and a lot of variety of items, fast payment and shipping and lovely support!
Recommended!
I'ts my second time buying in this shop and the products, the customer service and the shipping are all great.
They reply to our each and every questions without any hesitate.
And they allow us to review each of their reply, if you satisfied with them.
Good prices and great offers products.
The shipping is fast.
Good service customer
100% recommended
The Best store
Quality products
There is nothing negative to say so far! At Gearbest, shopping is fun - great selection, great prizes and great service
Very good store, always meeting prices and quality products, delivery is good also and the products arrived in excellent condition.
I ordered a smartphone and I am very satisfied with the shop and the product. For me everything works well.
Very good and reliable online shop. Quality products on good price and fast delivery. You can find anything you want.
My experience with gearbest is all good, best customer service, best shipment, good package, and good prices.
Very nice site
My experience with Gearbest is very good. I made more than 150 orders and I didn't have any inconvenient with Gearbest. Im very happy with it.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.