I am very pleased with the store. Fast delivery, nice employees and good relations to the buyer. Very good prices and quality products!
Good purchase. Communication is excellent, product arrived in good shape and is very useful and well built. Overall would shop again, good website.
I bought some products at gearbest and have I very good experience. I pretend to buy more products, good quality e excellent prices
They shipped in the same day and the package was well done! The product, a keyboard, is great and the price was much lower than in local stores!
Gearbest is an amazing store. I ordered a usb cable, a charger and a night light. All were amazing and im very happy.
Gearbest is a great online store with a diverse range of products at an unbeatable Price. The shipping of products is very fast.
Best shopping site in China! Excellent customer service! The best deals with the best deals! Fast shipping and good price! Totally recommend it!
Gearbest has fantastic prices for great products. The only disadvantage is shipping time - but even that is worth waiting for the prices difference!
It was a very good experience.the product was good and the price was less than the competitors. I am regular buyer from gearbest
Very good shop with good customer care. I am pleased with the products i purchased from them and definitely i would buy again
I am using e-shop gearbest for a long time now and i am very pleased with service, customer care and most of the products i purchase.
Excellent store, with good prices and very good support. When there are problems, they help you very good to solve it for you
The best quite simply! Best choice, best price! You will not be disappointed! Gearbest is for me the best website to import products!
The shop is very large and you can buy many products at the best price on the web, the support service is fast and the staffs are kind.
I really enjoy Gearbest. There shipping is great ( they ship to APO) and they have great prices and customer service! I highly recommend.
I like a lot to buy on this site. They have a good service and good prices too. I also like the promos.
The shipping is very fast and they take care of you a lot, if you have any problem they solve it very fast
I am satisfied by the service of gearbest. It has many gadgets and items on sale and the customer service has been excellent
I shopped 4 times on gearbest, and I always got my product. No expedition problem and the support is always available and kind.
Thats a nice store! I like this so much! I always buy at this store, they have a good quality, good price and so fast to ship the orders. I love this
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Federico,
We appreciate your effort of writing this review.
We look forward to next cooperation.
Thank you,
Gearbest Customer Service Center