GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Customer service is nice and helpful, you'll always get what u ordered. Orders arrive very fast and without any damage!
I'm using a lot of chinese shops, but Gearbest is always a step front. Flash sales and email sales always provide best prices for gadgets. I wanted to buy A95X pro but was too expensive for me. I received email from gearbest of sale and it was at the right price. Shipping was as expected from chinese shop. A month later notice that all other shops discount it. I already had it. I always check emails from Gearbest because i know i will find products first and get better price.
I have purchased some products of different quality from gearbest.com and I am very confident with my decission.
Among electronic products, even if it's just a glass screen or a mobile phone, they have a lot of products to choose. The price is cheaper than any other store I have consulted and the shipping time is, most of the times, shorter than expected from its website warning.
In my opinion this is one of the best stores you can find in the web.
I love shopping on GearBest, since 2014.
Reliable, extra wide catalogue and fast support if needed.
Up to now I've done dozens of orders without any kind of problem, all with the best prices online and fast shipping.
Absolutely recommended seller from my personal experience
Amo fare acquisti su Gearbest, fin dal 2014.
Sicuro, catalogo molto ampio e supporto veloce in caso di necessità.
Fino ad ora ho fatto dozzine di acquisti senza alcun tipo ti problema, con i migliori prezzi online e spedizione veloce.
Venditore assolutamente raccomandato secondo la mia esperienza.
Quick shipping and an awesome customer service. The prices where amazing and I keep on buying there.
A Gearbest foi o primeiro site em que eu comprei produtos fofa do Brasil no começo fiquei com o pé atras mas com um bom atendimento excelentes produtos e excelentes preços que eu efetuei mais compras.
GearBest carries a lot of brands that I can't get locally. Shipping is quick and reliable. PayPal is a great option other sellers lack. Overall it's a really easy shopping experience online and in the app. I can highly recommend to buy from GearBest.
I buy on gearbest since 2015 and now it's a certainty, I've made dozens of orders since then and I can say that it remains my favorite online shop. Many things have changed since my first order, especially one thing I want to mention, the first time the communication with the customer service was slow and cumbersome, then over time they made everything faster and now any mistakes are solved with full satisfaction. Keep it up. I add to avoid misunderstanding that this is my personal experience and I hope it can help others.
Aldıklarımdan hiç sorun yok ve kaliteli aynı zaman da ucuz fiyatları nakliyat zamanı da sorun yok mutlaka Gearbest den alın ürünleriniz
The gearbest is one of the best international online shopping stores I've ever met, the staff is super attentive and make sure all experience is as satisfying as possible from the beginning to the end of the transaction.
I am an active online shopper, I always shop on different websites, but when I tried Gearbest.com, I fell in love with it! I no longer buy from the other site. Gearbest has a very good customer service, good product quality, a wide choice of products and the most important prices! I recommend this site is the best in the world.
First I place an order in Gearbest.com about a half year ago. Since I have made several orders already. What can i say about this shop. It has a great variety of goods. Very interesting and useful stuff. Quality material, good made. The same items in our city cost much higher and you cannot find when you need it. Pleasure to order, quick replies, good packaging, instant shipping. A very polite and comprehensive support service. I recommend to buy from this shop. Only positive experience!
In Gearbest solving any problem, they are fast and reliable, in addition the products are quality and original.
Ottimo sito, veramente eccezionale, prodotti ottimi e spedizioni veloci e sicure, prezzi veramente eccezionali. Consigliato 100%
A loja gearbest.com é muito confiavel.
Compra muitos produtos de lá e nao me arrependo pois são de otima qualidade.
Eles enviam tudo certo no tempo certo e bem embalado então recomendo a todos que conheço a comprarem na gearbets.com a melhor.
Com um suporte muito bom, respondem rápido as perguntas.
Super recomendo.
Obrigado
I've made many orders using different shipping methods and never had an issue.
The orders are shipped in time and well packaged.
Prices are the best part of Gearbest, the prices are affordable and honest with a point system that allow you to spend points as price discount for the next order.
The post sell is also good and ticket are always resolved in the best way.
I would recommend Gearbest.com
"Depois de um certo tempo conheci a gearbest.com e estou maravilhado com os produtos, atendimentos, entrega dos produtos.
Sou do brasil, aqui temos problemas com inportação de todas as formas, mas com a gearbest.com isso muda.
Obrigado gearbest.com por ter muita atenção com os clientes.
After a while I met the gearbest.com and I am amazed at the products, deliveries, delivery of the products.
I'm from Brazil, here we have issues with import of all forms, but with gearbest.com that changes.
Thank you gearbest.com for having a lot of attention with customers."
The gearbest is the best store for online shopping!
Very good support before and after the sale, and GearBest have support for you 24h/7. Products have verry good quality, and are as desribed!
Some of payments option, some shipping method...
So, the best site for oline shopping.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members