GearbestReviews 10,712

So after a two years here i'm updating my review on gearbest. Still the best in my opinion, for any of my gadget needs i still use gearbest. The delivery time has been reduced to a week does make it faster then some of my local purchases. If you need heavy discounts, even more discounts compared to site sign up for newsletter it'll never fail to disappoint you. The customer service is still best in online chinese retailer. They may take up to a day to reply but will surely be helpful and would resolve issues by then.

It was the first time I placed an order on the Gearbest website, and given the origin of the items I was not sure I was happy with the object to order, (a 3D printer). It was announced between 8 and 18 days of deliveries and first surprise, it arrived on time. The packaging of the object was robust and extremely well protected. Which immediately gave me a reassuring feeling. In addition to that, no need especially credit card, I was able to pay directly through my bank account, which for me not having type of payment, my license finally to make purchases on a hightech site. It is clear that now, I will recommend objects on site. It just needs to be a little patient given the minimum delivery time, which is longer than some other sales sites, but given the savings that have done little... it's worth waiting a little longer :)

Ich habe bereits mehrere Bestellungen (Hauptsächlich Taschenmesser) über die Android App von Gearbest gemacht.
Die Ware war jedes mal so wie beschrieben und der Bestellvorgang einfach und übersichtlich.
Gezahlt habe ich per Paypal. Die Ware kam durchschnittlich nach 2 Wochen an.
Die Artikeltexte waren sehr ausführlich und die Ware einwandfrei.
Besonders toll fand ich es, dass die Angaben bei den Taschenmessern gemacht wird ob diese
Eine Verriegelung haben oder nicht (Führungsverbot in DE nach § 42a WaffG).
In den vorhandenen Reviews findet man zusätzliche Bilder, Videos und Meinungen.
Es gibt auch eine Art Belohnungssystem wenn man sich täglich anmeldet oder Reviews zu den Artikeln schreibt.
Man erhält diese, egal ob die Bewertung positiv oder negativ ist.
Sollte doch mal etwas nicht in Ordnung sein, wird sich bemüht das
Problem zu lösen. Dafür gibt es ein Ticketsystem welches einfach und
Verständlich ist.
Ich kann daher den Shop nur empfehlen. Klarer Daumen nach oben.
MfG A. Bachert

Gearbest is one of the best eCommerce websites I've ever used, till now all my orders have had shipping insurance and Gearbest has never failed me. Deliveries through free or more economical methods might take up to 1 month or more to arrive sometimes even less, with economical shipping methods, you can mostly avoid import duties and with just some dollars you can get fast shipping so there are a lot of choices and possibilities, if the product is missing or defective gearbest send another one or refund, i honestly command it to my friends and to you.

I didn't buy anything on the internet from a foreign country before GearBest and first I was a bit afraid, but it was a pleasant disappointment. I bought several times from GearBest. Once I had to contact with the support but they are really fast and helpful.

I bought a phone on gearbest in November 2018. I also bought insurance just to be on the safe side. Its been 3 months, I haven't received the phone as it got lost during delivery, and according to the insurance they were supposed to resend the item to me, but it wasn't in stock. I told them i am willing to wait till it comes back in stock, so now the website suddenly stopped selling the phone (product discontinued) and they will have no stock in the future.
So here's what happened in 3 months time:
I ordered the phone on the 27th of November, the delivery itself started out on the 8th of December, 10 days after i had placed the order.
On the 27th of December i learnt that the order is at my local post office so i went there to collect it, but its wasn't there. I informed gearbest immediately, but they kept insisting that i wait as sometimes orders are delayed due to unforeseen circumstances.
Finally after much badgering they told me to wait till the 9th of February as the delivery date would expire and they could resend the order only after that.
I patiently wait till the 9th and i message them again. But now they stopped replying to my messages. After trying to contact them through every possible channel they reply back after a week and give me their implausible "out of stock" and the "product discontinued" story.
So their offer right now to me is to return the initial payment minus the insurance money. And i have serious doubts about them returning the payment too.
The company seems to be depicting dodgy behaviour. I don't think they have any intention to resend lost items (as they claim so boldly) even after you buy insurance, and at one point i was even doubtful they ever sent me my order in the first place.
Buying from this company is a big gamble, not only did i not receive my order, i made full payment and took on 3 months of headache only to be left with nothing but a very unpleasant experience.
This website should come with a warning, 'deal with us at your own risk'.

P.s. I bought a oneplus phone, and their website is still selling that phone, but according to them its out of stock.

I bought a Xiaomi phone from them for my dad and the phone was sent in non-working / non-charging state. I contacted them asap and provided the related proofs but they never respond me since a long time. I think they scammed me. Guys do not order from this scammer Gearbest site, you'll lose money! My dad is going to write his 2 cents about them too. If my issue is solved quickly, I will think about turning this feedback to a positive one or remove it. I will also start dispute on PayPal soon. If you love your money, stay away from GearBest. Also they should rename themselves GearWorst.

Gearbest is my trusted online store. All the packages I ordered have always arrived in perfect condition. The prices are cheap and the products are of quality. I have never had any problem buying from this site, thanks to the wide choice of payment methods offered and thanks to the various types of shipping. The assistance service is always fast and tries to help you in every way.

I am from Belgium and I deal with Gearbest since a bit more than 2 years now, It is a great place to buy product from China at an affordable price most of the time. The quality is outstanding for what I ordered: Xiaomi Mi365, Anet A8, a few spare part. They always delivered and it avoid taxes upon entry so what a pleasure. But the most important is that the support is always there to anwser your question in a matter of hours with great follow up and solution ahead. I definitly recommend it if you can wait the delivery times!