Swappa has a rating of 3.83 stars from 3,168 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swappa most frequently mention great experience, new phone, and mint condition. Swappa ranks 6th among Marketplace sites.
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Swappa is a game-changing website that allows you to find the perfect phone, tablet, computer, game system, etc. All for a fraction of any price out on the market! Sellers are simple and straight forward and most importantly, verified! I've bought 5 iPhones for me and my fam and haven't regretted a single second! Totally fast and efficient and worth checking out!
Twice in a row, I bought high dollar phones that turned out to be different than described. The staff has an attitude problem too. I closed my account today and never want to buy anything from anyone on there again.
Swappa is a game-changing website that allows you to find the perfect phone, tablet, computer, game system, etc. All for a fraction of any price out on the market! Sellers are simple and straight forward and most importantly, verified! I've bought 5 iPhones for me and my fam and haven't regretted a single second! Totally fast and efficient and worth checking out!
Very simple and easy to use website. Excellent experience. Very thorough description. I'll buy again! Thanks Swappa!
I have bought and sold several iPhones and Apple Watches for myself and family on Swappa over the years. It's sooo easy to use, and when buying I like how many filtering and sorting options they have so you can find the exact device you want at the price you want.
Way less hassle than FB Marketplace because you have a wider selection and don't have to set aside time to meet in person.
When selling, I get way more for my old devices than when doing trade-in.
Products used:
iPhone, Apple Watch
Easy to work with people, good organization, and solidly put together website. Great for selling and buying.
Twice in a row, I bought high dollar phones that turned out to be different than described. The staff has an attitude problem too. I closed my account today and never want to buy anything from anyone on there again.
This is the second time I've used Swappa to buy an electronic device and I've been extremely satisfied with this service. I've had no issues and love how easy it is to get a basically new product for much less than I would pay to get it new from Apple. Others' experience could vary depending on the seller I'm sure but Swappa seems to do a good job of vetting who is selling stuff on their site.
Sold laptop on this site. The pay system Swappa uses is PayPal. PayPal refuses to transfer my funds to my bank. Swappa's reply was - "Swappa can't help you".
All they care about is getting their cut. After that, they will not help you get paid.
Just bought a macbook air here for a great price, have bought phones and such on the site before and it has always been great.
Products used:
macbook air 2020
The software is simple to use, providing everything in one spot. Upload photos of your phone or tablet, explain its features and accessories, detail any damage or flaws, set a price, and accept or reject buyer offers. The app also includes a ranking system that allows you to rate buyers based on their communication skills and professionalism.
Many phones are sold locked and you will not see it when doing an IMEI search. Their canned response if a problem = contact PayPal or credit company. The locked phones issue widely prevails and Swappa ignores it. Don't buy or sell here.
Tip for consumers:
Seriously be super careful or run away. Swappa staff well aware. Someone needs to speak out
Products used:
Iphone 14
Horrible! BEWARE! I went to purchase a phone on Swappa from a seller named pdx cellular. They took my money from my card then said they don't accept my payment method. I reported the issue to swappa. They gave me a hard time saying I couldn't show them my emails from card but i have to show them proof by logging in my account. They said the payment is pending and it'll come back on my card in a few days. Its been a week and they still haven't released my money. Swappa or the seller doesn't list phone numbers to contact either on of them. You can only reach Swappa threw email. I can prove all of this threw the emails back in forth between me and Swappa. DONT USE THIS SITE!
I think Swappa is the best place to go for used cell phones and laptops. Zero scams, great review system, etc... I use them regularly to buy MacBooks for new developers at our company.
Wide selection of products at good prices and in great condition. I've bought AirPods and an iPhone from swappa and was 100% satisfied with both. Will definitely use again. Highly recommended.
Products used:
Electronics
I've bought 3 cell phones, a laptop, and a smartwatch on swappa. Much easier/faster/more reliable than wading through the crap on ebay or amazon.
I have used Swappa in the past, and the sellers on this site are prompt, and the products arrive as advertised. I will continue to use this site as long as I continue to find good, quality products at reasonable prices and by reliable sellers.
There was an error on their site and I immediately told them I didn't place an order. They ignored the message, and ended up shipping me an item for hundreds of dollars. This is already really poor execution, but then they wouldn't even send me a shipping label to send it back. You'll see a case in BBB about this. They're just washing their hands of it. Hard to believe this kind of thing goes on in America these days. Buy from somewhere else, frankly anywhere else.
Great products, large choice, good service.
I don't see why you require a certain number of characters. You are fortunate that I put in any comments at all. Get REAL.
Swappa makes things easy to sell. It is scary figuring out who can screw you, but this site is full of great people.
Zero communication from the 3rd party seller for 72 hours, where finally a shipping label was created but still never shipped. Rather than the seller finally communicating a shipping date, they retaliated against a Paypal claim and had my account banned. Facebook/eBay/Reddit/Back Market/Gazelle are all better options. Save yourself the headache as Swappa's support seems to be run by teenagers.
It is a reputable online marketplace for buying and selling gently used electronics. Buyers can trust their platform because they rigorously inspect all devices. Excellent and responsive customer support makes the experience smooth and enjoyable. Swappa is great for used electronics.
Ordered 2 different phones at 2 different times and both phones came in better shape than the description that was given amazing website
I had a great experience as a first-time Swappa user. I appreciated the easy yet through buying process and found the FAQ section to be quite useful. The way the site operated gave me a sense of confidence in the process. My seller was a bit slow posting the shipping and tracking info, but I was able to obtain that info quickly through the Swappa interface by chatting directly with the buyer. I'll be back here again the next time I need something for sure!
I purchased a Iphone 14 Pro Max which cost me $900+ from a month ago and the seller shipped the item but it never arrived to my address. I reported it to Swappa to resolve this matter but they choose to not hold the seller accountable, I went to USPS and they confirmed the item was not shipped properly from the seller and the seller never used a label but written on the package instead.
I went ahead and opened a dispute against the seller and I communicated to swappa and they stop responding to me but once the seller submits a message they would respond. Trust and believe I would never spend a dollar on this $#*! of a company again.
I rather purchase from reputable businesses even if it cost more to get my item purchased.
I strongly recommend to not use this company but if you choose so, remember you have been warned!
You always can compare prices, check seller reviews and so far I am very please using this site (I only buy from here).
The place to buy and sell newish tech. Safety, simplicity and staff-approved listing make Swappa the better way to buy and sell used phones, tablets, laptops, video games, home tech and more.
Swappa was founded in 2010 by Ben Edwards, a long-time software and mobile developer.
The inspiration for Swappa sparked when Ben had trouble finding a good source for test devices for Android development projects. Turning to eBay and Craigslist proved perilous and time-wasting for buying mobile phones. Blacklisted phones, junk devices, inefficient communication, and downright fraud plagued the antiquated marketplaces.
Knowing there had to be a better way, Swappa began as a side-project to build a better marketplace for buying and selling quality mobile devices. Safety, simplicity, low fees, and the "human factor" made Swappa different then and still do to this day.
From the first Swappa sale (a Motorola Droid) to millions of dollars per month in commerce, Swappa has grown to be the ultimate used tech marketplace. We enjoy creating technology that makes it easy for people to directly sell devices to other consumers and everything we do revolves around this concept.