what if you dont get what you order

Question

Swappa Questions & Answers

3,170 reviews

59 questions & answers

Ask a question See all questions

what if you dont get what you order

asked by michael J. on 10/12/19

2 Answers

Add your answer

More questions about Swappa

Why want Swappa respond back to my emails?
How long does it take for your items to be shipped and delivered to you? I was told it takes two days for it to ship but my package still says pre-shi
how can i return items
Do sellers of second hand phones also ship phones to African countries Zambia in particular?
How do you get on the site. Don't understand why I keep getting told I'm not cleared and need to enable cookies. Not smart enough to know accomplish
It seems difficult to get into the site. Don't understand the cookies etc and I'm blocked out. Not enough instructions on how to get in. Anyone else
i need a unlocked phone forsure, but also not from sprint or verizon. must have been issued from AT&T or T-Mobile. When i search this i noyhing why?
I haven't used the site in a yr or so. Just checked and it seems like majority of sellers are not individuals but mass sellers. Did it change?
if i buy an iPhone and it does not work can i return it for a full refund
The phone I'm selling is in prestige condition, what if the buyer damage the phone after getting it and try to report it?

Ask a question

Get answers from the Swappa staff and other customers.

Jan G. · Answer 1 · 2020-11-04T01:28Z

Jan G.

on 11/4/20

Swappa guarantees it which goes above and beyond paypal. They are running IMEI checks and they do a great job. It's on you when you receive your phone to go through the phone check list to make sure it's good, checking cameras, microphones wfi, bluetooth, water damage check, things like that. Its really worry free buying.

Helpful (0)

Sdesimonex · Answer 2 · 2020-05-05T08:37Z

Sdesimonex

on 5/5/20

All guarantees through PayPal. Same security in place as other sites. Ebay etc.

Helpful (0)