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I bought a Xiaomi phone from them for my dad and the phone was sent in non-working / non-charging state. I contacted them asap and provided the related proofs but they never respond me since a long time. I think they scammed me. Guys do not order from this scammer Gearbest site, you'll lose money! My dad is going to write his 2 cents about them too. If my issue is solved quickly, I will think about turning this feedback to a positive one or remove it. I will also start dispute on PayPal soon. If you love your money, stay away from GearBest. Also they should rename themselves GearWorst.
Tugba G.'s review of Gearbest earned 2 Very Helpful votes
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Dear Tugba,
Thank you for your feedback.
We at Gearbest will always do our best to help our customers solve their issues.
If unfortunately your product arrives DOA, please check our Warranty policy here: http://www.Gearbest.com/about/warranty-and-return.html.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
Thank you for shopping with Gearbest.
Gearbest Customer Service Center