Dot & Bo

Bought The gas stove top cover To fit over my Jenn-Air Glass top and it matched it perfectly and the knobs are on the stovetop itself so they were not Affected at all! The wood is beautiful It is quite heavy however So I would say It's not easily Removed on and off But it still looks so Nice and gives me extra counter space It's grayish wood But I may end up Whitewashing it because I have so much white in my kitchen But the wood May end up going to my daughter's house Because it would look perfect there and I'll just Reorder It In White! The Girls Just loved it 2!

I will give this 4 stars for fabulousness because of their great service to me and my family including my friends

Beware! I was just about to checkout a very expensive wall clothing hook (with the color balls on the ends) and a vintage-inspired trunk on this website until I did research and found out they actually buy from Etsy sellers and other wholesalers and jack the price up of the items more than 2-3x. The style and quality of the items were exactly the same. Only difference was I found mine for $45, and I almost got ripped off by Dot & Bo and buy it for $89. Along with their long shipping times, this website is not worth it at all. By the time the item is delivered to you, you're either going to be disappointed or disinterested. If you find something you like, make sure you research the item and put in similar keywords on Google, Etsy, etc. You will buy directly from the artist and save more than half.

[From the time this review was written :] Dot & Bo also asks you to enter your email in order to browse their website which is incredibly shady. It's almost like Zulily which also, offers average quality items, takes a while to ship, no returns, but good prices. Despite entering email and being spammed everyday with newsletters, Dot & Bo isn't offering any discounts. Don't get lured it by their "sales". They are NOT sales. They just simply send you emails showcasing several expensive items that look like they're good prices. There is no reason for them to ask for your email unless they offer great prices which they don't. Please do not be fooled! I honestly thought the website was really cute and I wanted to purchase from it, but it's a good thing I didn't. They curate and collect great items, but their resell prices are outrageous and to wait that long for such an expensive item is poor service (in my opinion).

I placed an order for several items on 12/25/15, as of today 1/28/16 still have not shipped. According to my order receipt I was supposed to receive the item tomorrow, hard to do when they haven't shipped. They did however charge my credit card fully on 12/25. I called today and demanded a full refund, was assured it would be put through. Tonight I receive an email that all of a sudden my order shipped today and can no longer be canceled or refunded, shame on them. Oh and some of my order isn't included in the shipped items do where is the rest? BAD COMPANY DONT DO BUSINESS WITH THEM, I WILL NEVER AGAIN!

Update to my order, they cancelled one item in my order without asking me if I still wanted it, I did as it was a gift. I assumed they ran out of that item, NO they still have it in stock so why was it cancelled from my order and not shipped? They charged me in full a month ago and now they don't have the courtesy to ask before cancelling part of an order I have been waiting a month for.

Update 2 they answered but said I canceled item, not. They said they shipped the items due to be delivered February 2 but the item they cancelled was one of those items. My review stands.

I have this draped on a fence, lit up after 1 day and they're lovely. I will use this site again. Thank you.

Lovely. Simple necklace, but speaks volumes!. I will be using this site again. Highly recommended site.

The comforter fits great on my bed and elegant. Brightens the room with great decor. I will be using this site again.

I purchased some items for Christmas before Thanksgiving taking advantage of the sales that kept popping up in my email. I purchased from several different companies even though I am traditionally an Amazon user. I took notice of the varied shipment schedules and kept an eye on my purchases. As I started receiving the purchases, I noticed that the shipment schedule for a specific item changed from the original dates to not having any dates listed at all. I emailed customer service to make sure that the item was still going to be shipped and why the website changed. I was told they would look into it but it would take a couple of days. (Really? Do you not have computers and phones?) So a couple of days later I checked in again through email, their choice of communication. I was told that they were still waiting on information from the warehouses and it would take a few more days. Still? No information on why there weren't dates listed. I called customer service and their immediate response was to ask if I wanted to cancel my order. No, I want to know when it will be delivered and why it doesn't have any dates listed. Still will take a few days to figure this out.
Later that day, I received an email from customer service that they had JUST DISCOVERED that my order from a month ago was discontinued and that they had gone ahead and cancelled my order. 2 days from the time it was supposed to arrive, 4 weeks after I ordered. 1 week after I started asking questions. Discontinued? Horrible customer service and all of the nice words in the world will not answer the simple question I asked which was, do you have this item or not. Learned my lesson and will NOT be using Dot and Bo again. As to their excuse that it; s a busy season, I would suggest that online shoppers use Amazon OR One Kings Lane which I had extremely great service with. No excuses from them and prompt, helpful responses unlike the ridiculousness at Dot & Bo.

Ordered a desk that said it would require partial assembly. There was a 50 dollar shipping surcharge, in addition to the shipping charges they already charge. The desk arrived in a flat pack box, completely unassembled. There is no way this item cost 70 dollars for them to ship, and I never would have paid that if I knew the item was completely unassembled. I had only justified that amount because I presumed it was likely over sized to ship if partly assembled.

Contacted customer care and they arranged a credit of shipping charges, which was a store credit only. Not surprisingly, the store credit expires in a couple weeks, and also doesn't apply towards shipping charges on the subsequent purchase, so the only way to use my credit is to spend more money on shipping. Take a look at their inventory and you'll notice most of the products require outrageous shipping surcharges. It's pretty obvious the company makes a significant profit off "shipping charges."

Further browsing of their site turns up one non-returnable item after another, and still others that have dimensions missing, inadequate descriptions, and far too few photos of the products to be able to see what you're buying. There is also no product review system in place to rate products, or read feedback from other buyers regarding difficulty of assembly and/or quality of merchandise. There is essentially no buyer protection at all. This online retailer is sub-par at best, and I wouldn't willingly give them your money if I were you.

There are a number of places to buy home goods and furniture that don't require taking as much of a risk with your hard earned money.

This company is the absolute worst e-commerce company I've dealt with in 21 years of purchasing over the Internet. I purchased 2 bar stools on "sale" during Black Friday last year.
A few weeks after placing the order, I received an email telling me that the item had been discontinued and that they would be refunding my credit card.
Fast forward to early February this year and I see that the bar stools are now shown as being available. I called Dot and Bo and spoke to Matthew who guaranteed me that they were indeed available and although they were at their Nevada Warehouse, it would still take about 4 weeks for them to ship. Having been guaranteed and assured that this time I would indeed receive the bar stools, I placed the order on February 12th. Fast forward to March 7th (today) and I receive the exact same email telling me that they were just informed that the bar stools have been discontinued and they are cancelling my order. The refund does nothing to make up for the time I've wasted twice trying to place the order with this company, not to mention - 3 months later and I still don't have stools for my kitchen.
Clearly this company has no control over their inventory and based on my experience (and apparently the experience of many others as shown in the other reviews I see here), this company is not long for this world. My recommendation would be to not waste your time with Dot and Bo. Clearly a reputable company that knows what it's doing doesn't take almost 4 weeks to determine that they've sold you (and charged you for) something that they don't have. This is not an honest or reputable company.

A week after I personally spoke with their representative when they cancelled my second order and told me the bar stools have been discontinued, they still show up as available for purchase on their website at a much higher price. Either their supervisors can't even correct inventory errors on the website or this company is playing games.

I absolutely love my purchase. Although I am prejudice because the pillow says " Sweet Home Chicago". That's my hometown!

I will use it on the outside wall. I received with in days. In good condition. Thank you very much...

I love my little tea light bowl the words is the reason I bought it "love you to the moon & back" so beautiful

I would totally recommend this to everyone! I will be using this site again. Thank you Dot & Bo...

I am using in my she-shed. Really livens the shed up! Love them. I will be using this site again. Thank you..

I use it for my bottles of paints I'm in to crafts i stuck on window seal and put all my paints in them