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71 Reviews by Janet

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Wish

Wish

11/13/18

This is actually a fun and addictive website to shop on. I already knew what to anticipate as I've seen a lot of these products for the same price on eBay. The biggest thing to expect is long shipping times because most of the stuff comes from China. I've ordered male clothing and home accessories and the items were exactly as described. However, I can't say the same for every single product. Research your product and check out the customer images. It'll give you a better idea of what you'll get. If you're ordering clothes, I'd generally size up because for women t-shirts, I've ordered XL and received what is the equivalent of a USA Medium despite following their size chart.

Some of the pictures like a cat plush I saw was cute in the product photographs, but the customer images showed a bad imitation of the original product where the details are missing and the product was cheaply made. I also purchased a makeup accessory and it never arrived.

Overall, I would make small purchases here because I really like the website and how they collect interesting items. However, as I said early, be weary of your purchases because not everything will look like what it does in the product images. Anticipate long shipping times and try not to purchase anything expensive as it might be hard to get your money back. Quality is hit or miss. And forget about returns; they seem to advertise returns as if it's a quick step, but it's not.

Trulia

Trulia

7/22/18

Trulia should take down fake/spam listings. I've responded to so many apartment ads I found and they're either bots or shady brokers that use bait-and-switch or claim the unit isn't available anymore. It's shocking that after making an attempt to report these fakes, this company still allows postings of units that don't even exist. I shared contact and personal information with strangers for nothing.

Everlane

Everlane

6/17/18

I found Everlane through a few Instagram ads. I jumped wagon and loved how simple their website is, the transparency of goods, imagery of the factories and ethical sources, and the cut cost of the middle-man. They have styles that I have not seen on other brands, such as the shape of their flats, and the cut on a lot of their tees.

I don't believe that their middle-man story is true. And a white tee is $25, which in my standards, still feels quite expensive for the fabric. Each and every top I purchased had fabric that is super thin and see-through. I can vouch that Madewell sells tops and tees for around the same price, but the quality in comparison is much better. Plus, their stated traditional retail cost sounds ridiculous.

Lastly, returns are a nightmare. You could try returning to their NYC store, but the lines are terrible and they make you wait outside in a line to prevent "overcrowding" in the store. So pretentious.

thredUP

thredUP

6/13/18
• Updated review

I had a previous long review to this, so to supplement that long review, I decided to update and I don't feel my opinion on this website has changed much. Sometimes, at the post office, I see large polka dot bags and wish I could've told the sender that it's not worth sending to ThredUp.

Plus, my coworker ordered a jacket from them and it got lost in the mail. ThredUp told her to file a claim with the carrier. This shouldn't be the customer's responsibility. ThredUp knows that filing a claim with a carrier takes ages and rather you (the buyer) waste your own time doing it. ThredUp knows a large majority of people wouldn't go through that hassle and just "forget" about the issue. My coworker decided to forget about it and lost her money.

Oh, and if they somehow donate your items, they get the tax credit for it, not you. So in a way, you're giving them items so that the company can deduct it off their taxes.

Recycle clothes is a great concept, but ThredUp executed it poorly, and try to make up with it by using "cute" packaging that is so wasteful and bad for the environment..

“Processing Takes Too Long”
6/11/18
• Previous review

I am reviewing as a seller: I used to use LikeTwice and I can honestly say that LikeTwice's payout was much better and their processing time was much quicker. For ThredUp, with a giant bag of accepted name brands including shoes, they only gave an average of $30 per bag full of items barely worn, or even NWT. If I could get proof that unaccepted items are going to a donation, I'd be happy, but that's not going to happen.

On average, no matter what type of item I gave or what condition it was, I almost always got less than $1.00 per item which is actually pretty disgusting.. to the point where it's blatant ripping off. I got between $3-9 per item from LikeTwice before they shut down to merge with eBay.

Just to give an example of how low a payment is: I sent them in a bag full of items and they gave me a total of $40 yet all 27 items they accepted marked up on their website for sale for a total of $250+.

On top of that, it takes ThredUp weeks to process the bags. Yes, I am aware that they process a lot of people's stuff. I would forgive the long processing time, but once they give you the money, you can't cash it out immediately which is stupid; so that sort of adds to my impatience. And the only way to get the cash is if you have a PayPal account, so if you don't have that, there's no other way to receive money.

LikeTwice (when it was still here) always gave me a fair price for every item and valued my items as if I was a long-term customer and had the option to send me checks. I made at least $400+ with them within three months from stuff I sent it. One box of clothing, they gave me $118 for. It is obvious (like another reviewer said) that ThredUp is only interested in taking your clothing next to nothing, reselling and don't expect to see you ever again. I considered it a lesson learned just by looking at these numbers.

I'm also an eBay seller and I buy/sell on Facebook, but it takes too much time sometimes. Almost everything I sell looks news. Buyers always message me or people always comment how great the condition my items are and always satisfied. I sell brands like Madewell, Urban Outfitters, American Apparel, J. Crew, Gap, Abercrombie, Hollister, AE, etc. So to have this website give me back so little for my items, it's heart breaking and humiliating, and not the experience I wanted. I should've known better but I thought ThredUp was going to be like Twice but they aren't.

Also, all the positive reviews here are beyond generic and fake. All "users" have one review and that one review is for ThredUp, with the account made on the same month the review was posted. ThredUp's rating was around 2 stars when I came here to view it, months ago. There's no way it spiked up to 4 stars because this company is TRASH.

Snapfish

Snapfish

6/7/18
• Updated review

Previously, I was only not recommending Snapfish for backups and also, you cannot delete photos or albums if you choose to. But now it's a total different level. They upload a tracking number that is either fake or never updates. Therefore, you have no idea if your order actually "shipped" or if the products are lost in the mail. You will never find out unless you make the effort to speak to customer support and let them know. This isn't the first time it happened. I knew a few other people who had the same issue.

I contacted customer service (live chat) and they simply told me the tracking didn't update because the carrier didn't do it but the products are still "on its way". But Snapfish themselves couldn't even tell me where the products are. It's blatantly a lie. I was told to wait another 2-3 business days. It's been 15 days.

Now this is not to bash them purely about shipping because the speed isn't their fault. But I previously liked Snapfish for their price range and their quality prints. When I finally got my prints in the mail (after being in limbo), all the images came with a grid-like-waffle effect on them which makes them unusable.

“Cannot Delete Purchases”
5/14/16
• Previous review

The new layout works well with mobile devices, however, it is missing functionality. For example, I cannot see My Photos or Albums UNLESS I'm on the Snapfish homepage. It does not show up on the side menu. Also, is there a legitimate reason why they don't let you delete purchased projects? I kind of not want my photos being permanently saved on the account. If I had known this, I would've never purchased anything from them. I previously ordered my prints through Rite Aid, and from what I SAW or KNEW, they do not force you to save your photographs even after purchasing.

Besides that complaint, I suggest not to trust them with your lifetime of photographs. Back them up. Save them elsewhere. Do multiple back-ups. If they mean a lot to you, don't think Snapfish is going to hold any sentiment. They don't care. They can lose your photographs at any time. Also, my brother ordered a set of photographs and it got lost in the mail. While this was not Snapfish's fault, it's still disappointing and who knows where these photographs are now; being viewed by some stranger?

CareerBuilder

CareerBuilder

5/22/18
• Updated review

As an update, I thought my spam stopped but instead, I notice it went into my spam box. My once clean spam box is now filled when it was untouched for years. And they're all the same job and recruitment emails that are repetitive, suspicious and give absolutely NO easy way to unsubscribe. Not only did the emails NOT stop, but they also have my full name on it too.. so now these people also know my name. That's great. Thanks a lot, CareerBuilder.

“More like SpamBuilder!”
3/13/18
• Previous review

This website is so useless that I regret making an account here. I used Indeed.com prior and while I wasn't that happy with the results, at least they didn't give me spam. The second I made a CareerBuilder account, I received more spam, fake emails, and fake responses regarding work. I constantly get emails from recruiters, recruitment subscriptions where I have to unsubscribe, and emails telling me that I received positions to places I never even applied to.

This is beyond discouraging and harassment. While I acknowledge I gave my information to CareerBuilder, they are violating me and sharing my professional/business information with others and usually not legitimate places. Deleting my account immediately and I hope the spam stops. I can't believe this website was recommended by a college professor; which was the reason why I created it to begin with!

FYI: On the account deletion page, it states that if you delete your account, you can't use the same email address to make another account in the future. You'd have to sign up with a different email. That's so unheard of.

UPDATE: After deleting my account, those suspicious "job" emails stopped. I got maybe 1-3 of them the first few week, but after, they seemed to have stopped entirely. I hope it'll stay that way.

Hulu

Hulu

5/3/18
• Updated review

If you're wondering why I'm back after complaining about how much I hate Hulu, I couldn't help but pay only $0.99 monthly since that was the cost if you have Spotify. Which by the way, if they could afford to hand out $0.99 subscriptions for Hulu, I'm sure they could afford to lower the amount of ads for regular paid users.

I notice the player works with HTML5/Safari now. No more Flash player or any plug-in required. Great! But..

The new interface makes no sense. I use Hulu to watch ONE show and that was the ONLY show I ever watched on Hulu. Yet, there's never a damn queue to watch the next episode. I manually have to look for it. And there's no way for me to continue the show when I visit the homepage. I have to search for the series then choose a season and an episode. Really?

On top of that, the ads are just as annoying as before. Now, I just keep an adblocker on and wait for the countdowns to finish. This case, I don't have to silence the audio or see the ads. I get they offer an ad-free option for a couple of dollars more, but that's not an option with the Spotify Hulu premium add-on situation. You're stuck with this ad-filled version. In any case, Hulu should just meet the middle price of the ad and ad-free subscription and just charge one fee. Who the f@#$ would actually PAY to watch ads? Most people would complain anyway.

“Garbage Web Player”
2/9/16
• Previous review

I am on the computer a lot and watch South Park on the side. The Hulu web player is complete trash. Today, I have seen the Kung Fu Panda (Wix.com) advertisement so many times that I wanted to punch my computer screen. It plays that same commercial clipped in the beginning, then 5 seconds later, plays the whole 30 second commercial.

The web player bugs out and the navigation/slider/skip disappears. The only way to fix that is to refresh the page, and if you do that, the player forces you to start from the beginning and watch the same commercials again even if you JUST saw them!

The player uses Flash which is beyond frustrating. It heats up the Macbook Pro Retina like crazy. And on full screen, it freezes up the browser. On top of that, the navigation on the pages are poor. It's so difficult to to browse episodes.. they're in that slide menu, so tiny, it's impossible to pick episodes comfortably.

The player on the web and on the iPad refuses to play the next episode for any show, and sometimes if I hit "next episode", it plays an episode of a totally different show. Sometimes, it won't remember where I last left off in an episode and would replay the whole thing which requires me to re-watch ads and then skip credits, etc.

Also, I haven't found an option that leads you automatically skip opening and ending credits. It makes absolutely no sense for an ad to play, then opening credits, then another ad and finally the show. At the end of the show, another ad plays then the ending credits. Really?!

Honestly, with frustrations like the ones mentioned above, and the fact that sometimes the player refuses to load (which then you have to close and restart the player, watch the same ads again), you wonder why people pirate all these shows to watch. Because no one wants to PAY and deal with stuff like this!

Uniqlo

Uniqlo

3/19/18

The clothes are alright. I don't believe that the quality is around the same as F21 as someone else here stated; that's an exaggeration. I've had clothes from UNIQLO since 2011 and they all been fine and I can't say the same for F21. I just don't like the experience of shopping on their website. I was double charged on my card and on top of that, I was charged sales tax on clothes when NYC has a tax exemption of clothing under $110.

The website also shows items that are completely out of stock which is really annoying. Returns aren't free but so what.. if that's an issue, I don't know why people still shop here and complain about return shipping costs. I have't had to exchange anything so I can't say much for that. As for returns without tags attached, no retailer I know would EVER take returns for clothes with no tags attached. Seriously, people here expect something from nothing.

vpn.ht

vpn.ht

3/15/18
• Updated review

While I still believe their customer service is helpful and quick, the service itself is just not very good. For a while, I've been forgiving issues I've had due to the low price, but a competitor that I previously left for VPN.ht, has updated their pricing and features which now include multiple devices at a lower cost.

I'm sad to leave VPN.ht as I've been using it for over a year and was considering purchasing a subscription. I have too many billing issues and many servers won't connect for me. I just want to move onto another provider where things just work when I need it to. Plus, their MacOS app has been in beta for well over two years. It's extremely buggy and impossible to use.

“Affordable with Features”
3/15/18
• Previous review

At first, this website seemed a bit generic and suspicious. For the price, it does pretty well. The application for Mac is a bit buggy, however, stable enough to connect and disconnect with very minor issues. You can connect to multiple devices with the individual (non-subscription) plan. Your'e not locked into a subscription but still get the features that most VPNs don't offer at this price. The customer service responds within the next business day and always helpful with issues I had.

LinkedIn

LinkedIn

2/26/18

I made an account here because a company that I tried to apply to work for decided that it was MANDATORY to insert a LinkedIn profile in the application. Ever since I made one, I disabled communications on it, and yet coincidentally, I've been receiving job spam on my email consistently. I have to unsubscribe them to stop.

Prior to making an account, I used to get email from people saying they want to connect despite me not ever having an account on LinkedIn. Not only was this annoying, but it didn't make me feel that great about LinkedIn to begin with. Even after making the account, I feel like it has absolutely no use. I'm giving a third party all this information about myself. I like my manual resume and I don't like LinkedIn.

I still kept the account because (1) everywhere asks for it and (2) yes, there are some pros about LinkedIn. Despite being a seemingly failed version of Facebook, it still provides connects to possibly employment. I've seen many places hiring (relating to my field!) However, I wouldn't pay to use this website.

Zillow

Zillow

2/26/18

Looking for places to rent here is a nightmare. I can't tell if it's from Zillow's end or from the seller/agent's end, but no listings are ever accurate, never make sense, or ever detailed enough. I've seen listings with no images at all, all capitalized text which is difficult to read, inaccurate information about the neighborhood, careless sloppy descriptions, etc. If you're going to copy and paste descriptions here, at least proofread your stuff. Also, this isn't a roommates website. I'm sick of viewing listings with reasonable prices, only to find the cost is for a SINGLE BEDROOM for a roommate.

Zillow should seriously be moderating these listings and push people to be more specific. Providing no square footage, no images, or a single blurry picture of the rental's floor isn't going to help anyone.

Also, I've been bait and switched so many times. I feel like it should be against the rules for agents to post potential listings for rent, but when you call them up, they try to take down your info to find you other apartments that aren't the one they listed. On top of that, some listings are described as no-fee or don't mention broker fees until you waste your time viewing the apartment to find out last minute that indeed, there's fees charged.

Save On Crafts

Save On Crafts

2/18/18

Website is a little outdated but I was willing to tolerate it for the low prices and variety of items. The problem is that several items I tried to purchase didn't have any indications of being sold out (some were actually "restocked"). But when I order it, I get a call from an unknown number with customer service telling me that the product is out of stock after waiting about a week or two.

I don't mind the call, but I would've just preferred an email. It just felt odd to get a call from a random number at a random time, with them telling you something you tried to buy weeks earlier is not available. Also the shipping cost is really high. I saved this website for years in case I ever needed anything from them. Turns out the only thing I needed has been out of stock the past 2 years. Might as well not even list it anymore. I ended up buying the item I needed most elsewhere.

TDBank

TDBank

2/18/18
• Updated review

TD Bank finally updated the website. It's easier on the eyes and every functionality seems to work so far. Mobile view on browsers is also good. BUT I am giving it 4 stars because the website constantly asks me to input a security verification code which is sent to my phone. If I'm home, I'm not glued to my phone all day. On top of that, you can't copy and paste the code if you send it to yourself. You have to manually type it in. Also, under settings, I unchecked the verification feature to nag me every time I log in, but it still does it.

“Website is Outdated”
1/2/18
• Previous review

The website is incredibly outdated, with small text size. Impossible to browse on mobile because it's non-responsive (not made for smaller screens). That would mean you'd have to download the app, which by the way is also just as bad. Navigation is not very helpful and if you have credit cards with TD Bank, it requires a separate TD Bank website to manage, pay, and view statements. I'm shocked TD Bank has not changed its website design at all, all these years.

As for the service: appalling! TD Bank Visa card is the most unforgiving card in this planet. Payments take days to credit so it could make you late on payment. It'll cancel your intro 0% APR, and if you call them up to ask for it to be waived once, they tell you no. They don't even have options to notify you of late payments or reminders for it. They offer absolutely nothing and purposely mislead customers into paying fees. I use a Discover card, and it has way more benefits, and is MUCH more forgiving.

L.L.Bean

L.L.Bean

2/7/18

Very disappointed. People who are 20+ years older than me always raved about LL Bean. I live in a very busy city and the nearest store is upstate, about a 2 hour drive. I ordered online a few years ago, and the jeans were so large that I could fit two of myself in it (despite getting the size that is supposed to be my size). Returned it.

Weeks ago, I ordered a jacket, again, it was my size, but it fit like four sizes larger. Called them up and they helped me reorder a smaller size. Again, still too large. How is this even possible? In any case, I understand if I'm returning an item and I pay return shipping. But paying return for an exchange is SO unheard of (from my experience). I ended up having to return both jackets which total cost me $6.95 x 2. Both of them arrived at their warehouse weeks ago and I have yet to see a refund. Read online from other people that it takes up to 4 weeks or more. Never purchasing from their website again. Instead, I'll find that rare occasion to visit the store when I'm near one, then see items in person.

And mind you, the items were shipped back the same day they arrived. I spared no time in getting it back as soon as possible for a refund. Since its been a while, I know it'll happen some time, but it's just extremely SLOW, so it doesn't make me feel THAT great about their service. If they process thousands of returns daily, I get it, but they're making it our problem more than theirs. Also, their sizes are so strange and inconsistent that you'll end up spending a lot of money back and forth returning and exchanging. I should've learned my lesson the first time. Unfortunately, I will no longer shop on LL Bean's website.

Also, I respect their recent policy change due to a lot of people abusing the system. However, the high prices of the clothes no longer reflect the lifetime policy. I'm perfectly fine with a 365 return, but I would want the prices to reflect that.. as in be lower.

Mercari

Mercari

1/26/18

I'm reviewing as a seller. I found this and figured it'd be a good way to sell my items faster since I have them listed on eBay and Poshmark. Unlike the two other platforms, Mercari doesn't allow listing items from the desktop computer. I don't get why. I would have to transfer images to my phone just to upload on the app. It also won't let me copy and paste product titles or descriptions. Then the app refreshes too quickly, that when I upload images and leave the app to get more information, the app closes the "listing" window. Plus, this would just encourage sellers to make errors since it's hard to work with the small device, at least in my opinion.

You can only upload FOUR images of your item! FOUR is not enough. I would say the low fees and shipping options are the only reason why it's better than Poshmark. Only allowing four images is definitely going to encourage problems with potential buyers. They won't get the idea of an item just from four measly pictures. Sorry, but I rather not risk having every other problem everyone else here seems to have. Mercari has potentials but some of these things need to change.

letgo

letgo

1/24/18

I only rated this two stars because the app and website are nicely done. But don't be fooled by good design or the funny commercials. I used this app to list a bunch of stuff from electronics, clothes and accessories, and furniture. Everyone replying was "is this still available?", people who don't know English, or people who just waste your time with stupid questions that already have been answered in the description/details.

A big issue is that this platform has only been out for a little bit of time, so there's many more sellers than there are buyers. Perhaps after a few years, LetGo will improve in its community. As of now, it has no benefit to me and only been a waste of time. I removed my listings and emailed them to delete my account. It felt really weird and discomforting for me to post my listings here. In reality, the platform is good. The problem is mainly the community of buyers and maybe even sellers.

ZARA

ZARA

1/2/18

Affordable clothes in different styles. I bought two jackets, material isn't all that great but for $40, you can't go wrong. Shipping is fast, returns are easy. Great selection of items. Browsing could be better. Zara's website looks like it was designed to view like a magazine or a photography website, rather than a clothing website.

ASOS

ASOS

12/21/17

I always purchased from ASOS because they have a lot of products that I like and their shipping is fast. I doubt I will ever buy again after this situation. I returned 4 of 5 items I didnt like. They refunded me incorrectly for a pair of jeans, mistaking it for the pair I kept. Because of that, they gave me a smaller refund. Contacted them, told them, and they said the remaining correct refund will show up in my statement within 3 weeks. Weeks pass, no refund. From mid-November until now, February 3, I have yet to receive a refund.

Contacted them multiple times. During December, they ignored my email then responded to me (after I contacted them AGAIN) 11 days later. Was told sorry were busy. Every single time I get a response, its from a different person who has no idea what theyre talking about.

I sent ASOS every bit of information they needed, including the bank statement with my name, address, card info, etc. and was told we need the full statement, its not enough, etc. Was told Im not allowed to block out information not pertaining to ASOS on the statement, yet another CSR told me I could. Im not sharing any more personal information with these strangers. I filed a chargeback with my credit card company and told them what happened along with all the proof. I doubt I will ever shop here again unless Im desperate.

Monotiques

Monotiques

9/18/17

I ordered from them just to avoid FashionNova, and I regret making such an impulse purchase. When I saw "Fast Shipping & Easy Return On All Orders Fully Tracked" on their site, I was impressed. But, I found out last minute that their return policy is no full refund, return shipping is on you (which is fine), but you only get store credit back (which is NOT fine). I contacted them within 5 minutes of placing the order to see if I can cancel, and they purposely ignored my email for days, then shipped out my package anyway. Again, I take that as my loss and mistake.

But to this day, I have yet to hear from them to reply to at least tell me "sorry we can't cancel the order". While the package did come 2-3 days as they advertised, I'm never purchasing from here again. If you're familiar with Aphrodite jeans and don't mind a store-credit-only return policy, shop here. They do ship fast. Otherwise, steer clear; their business model is like FashionNova and they are only known from Instagram, nowhere else. If you expect decent customer service and a shopping experience like a real retailer, you won't find it here.

I came across Monotiques when I was watching YouTubers. They were obviously given these jeans for free to promote them because not a single one of them mentioned the store-credit only return policy. Oh, and the website shows the jeans zoomed in at the pockets as if the pockets exist. I bought 4 pairs and not a single one had real front pockets and it's not stated anywhere on the product's description.

FashionNova

FashionNova

9/10/17

I don't even have to buy from this website to know anything. It speaks for itself. I passed by it when I was looking for jeans. My initial impression was: "wow, these models literally look like exaggerated 3D models of women". I put stuff in my cart, hoping to purchase these jeans that supposedly caters to "curvy" females.

But then I decided to read their policies CAREFULLY, because honestly, the name of the website Fashion Nova reminds me of those Chinese-based websites I've purchased from (which I also had horrible experiences with). Well here's what I found:

1. All that social media advertising and having celebrities/Instagram models advertise your stuff, and still no FULL refund? No, I don't mean a e-gift card.

2. Their return policy claims they can reject returns if a "#NovaBabe" returns too much. Honestly, if you have issues with customers consistently giving stuff back, then perhaps you need to change your business model. Because not all of us are "Instagram famous" with thousands of followers. Some of us just want clothes that fit and not have to be burdened with fake cash in return.

3. If you have to use hashtags in your return policy section, then you arent taking your own business seriously.

4. Stale Returns are returns after 30 days, and Fashion Nova has a right to a 50% restock fee. The customers money is going to be in store credit anyway, why even bother allowing returns after 30 days?

5. If an item is out of stock after an order is placed, then you only get store credit back? Im sorry, really? Store credit? So now the customer is stuck forever using this fake money? How ridiculous is that and why are your customers penalized for something beyond their control?

6. Easy Return Policy is not easy at all. You are responsible for the cost shipping back and in addition, you dont get your real money back.

7. All their clothes are from wholesalers which can be found online or even on eBay if you dig hard enough. Fashion Nova is just a distributer, being able to sell the clothes for such a low price, in which, they will always be out of stock, in which you (the customer) will be stuck with if it doesnt work out for you. You will get crap quality in probably 80% of the stuff you order.

So why does this website remind of those Chinese-based clothing websites? Well, I ordered from a few and had the same exact experience as other shoppers at Fashion Nova. I put in an order, 2 items were out of stock, they sent 1 dress that took over 3 weeks to come. Dress looked nothing like images they had, cheap material, and the out of stock items in my order were given back to me as a store credit.

If you have tons of money to throw away on crappy ratchet-like clothing, this place is for you. Because at some point, the clothes are so cheap that youre going to throw it out and not care. But if you worked hard for your money, and skeptical about this website, I would avoid it at all costs. Good thing I read the websites policies and then read reviews here before buying. I almost scammed myself over some gimmicky shiny things I wanted. Also, some of these positive reviews look so fake.

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Shelly B. reviewed Wish
3/17/19

I was using the app and placed an order by mistake. I thought it was asking me to continue to the...