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77 Reviews by Janet

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StockX is one of those businesses that are not legitimate nor honest. I ordered a Supreme cosmetic pouch. The shipping was $14 and was sent via UPS. The item never arrived though claimed delivery. It's a $60 pouch and I wasn't going to try to scam a business over 60 measly dollars by lying about not receiving it. Honest to God, contacting StockX and telling them your item didn't arrive will just lead you to a dead end. They replied to me and said "please contact UPS". Living in NYC my whole life, I can guarantee a customer contacting their post office or UPS does nothing. StockX should be the ones responsible. They should've insured the package and also contact the carrier for the customer.

In a failed attempt, I contacted UPS and of course, they told me that StockX has to file the claim as they were the ones who created the shipping label and shipped the item out. Just like another reviewer said, StockX refused to help file a claim with the UPS. When contacting them again, they told me to file a police report. For a $60 item? Really? Conclusion: Don't order from StockX. They don't care about their customers. If you don't get your item, then it's automatically your problem and you basically waste your time and lose money. Complete joke as they refuse to take blame for anything. Also, judging from this scenario, they probably ship items out to customers without any insurance or signature required. No real business does that. They can't even cover their own asses but never want to admit they're wrong.


I've had nothing but good experiences shopping at WayFair. I've been purchasing from them on and off for about a year. Each customer service rep I spoke to was friendly and helpful. While the items themselves aren't *all* great quality, the price and low cost shipping justifies my purchases. I've bought side tables, clothing racks, dining tables, dining chairs, a TV stand, computer desks and two sofas from WayFair and they're all still in good condition. The website is easy to navigate and supplies a lot of helpful product filters. One of my computer desks arrived damaged and they replaced it at no extra cost. I also didn't have to mail the damaged one back although it was unusable so I threw it out. Overall, I'm satisfied with my shopping experience on WayFair.


I love IKEA but their website really needs work. While I notice they modernized the main page, the rest of the pages are unfriendly, not mobile responsive and confusing. You could be logged in and add things to your shopping list and it would create ghost shopping lists you don't actually have. The review popup window (to write reviews) don't work on Safari a lot of the times.

It would be nice if they have more product filter options too. Lastly, I can't believe IKEA charges exorbitant amounts of money to ship things. For example, I purchased over 100 products (2 of them being very heavy NORDLI drawer units) and it was a flat fee of $9.99. That is absolutely reasonable, but spending over $1000 and not getting free shipping is weird to me; I was ok with it. Anyway, I tried to ship a table top to me which isn't large or heavy and yet it cost $69.99 to ship a $30 table top. On top of that, they take forever to fulfill the order.
West Elm

West Elm

Honestly, I don't mind the higher price of West Elm so as long as the product looks and feels like it's worth the price. I'm just disappointed on how their website is set up. I've opened tabs on my browser for 10+ items I wanted and none of them are available for either shipping or pickup in my city. Sure, I can drive 3+ hours to another state and pickup the item, but that's not practical nor worth it. Or, an item is available for shipping while everything else requires a pickup at multiple store locations. It happened to every single item I wanted. They never stock their online warehouse and their store in a sense where it's convenient for customers. I gave up shopping for anything on their site and directed myself to Crate and Barrel instead. The price point is about the same but they stock the items on their website and local store.


I live in Brooklyn and as if finding an apartment at a reasonable cost isn't tiring enough. I believe this website and all the other sites need revamping for NYC renters. It's utterly ridiculous how many bait&switch listings are out there and a bunch of fake listings that offer only a single blurry ugly grainy picture of the unit's kitchen taken with an iPhone 4 or a Blackberry.

If it's NO FEE, then it should be no-fee. You can't tell potential renters that there's a broker fee if it's listed as no fee. On top of that, there's never proper square footage details nor any specific restrictions noted like no smoking or no pets. If you inquiry about these details, the broker would rather waste your time to tell you to call them rather simply responded YES or NO. Why? So they can bait you into another apartment because the current one isn't available. Also, it's illegal to discriminate against someone's income and illegal to discriminate against section 8 vouchers. Why are landlords/brokers allowed to post such descriptions and not get flagged?

Why hasn't HotPads reviewed any of these listings and push listings to be more detailed rather than 80% of the fake bait-and-switch garbage out there? Oh and lastly, if a W2 and income proof is necessary, SAY SO. Denying people of rent saying cash only jobs or 1099s are not allowed after someone wasted their time contacting you is freaking absurd.


THANKFULLY, I didn't order tons of tops as I know based on the price range, the fabric or fit would probably be poor quality or start pilling. Here's what I got:

2 Corduroy Pants: It was thin but not a bad thing as now I can wear them in the summer. The hardware was flimsy and an ugly silver but no one sees it but me.
One Tank: Didn't realize it had ribbing and didn't realize it was a tie-back one so it came all wrinkle. Material was bad.
1 Men's T-Shirt: It's a stretchy solid material as opposed to a soft 100% cotton tee.
Sunglasses: Surprisingly good quality, but the case it came with was cheap and ugly (which is fine).
Hat: Hat also good quality.

The returns are expensive and from what I know, they shipped from overseas and would put the responsibility of YOU to pay for the insurance of the package. Anybody who complains about the quality of the items isn't being reasonable, in my opinion. The website sells clothing for very low prices and the fact that they provide promos and discount codes, tells you that the clothing can go for even cheaper. There was nowhere that I could've found a pair of corduroy pants for $13, maybe except a thrift shop so this website is great for people who aren't looking for pricey staple pieces.

The shopping experience is good, a lot of variety of items, love the fact that you can sort reviews by users who upload images, but it's a HIT OR MISS scenario. For some reason, their website shows two identical orders of mine but one was cancelled. One of my pants was shipped separately with only a notification email. There was no tracking and that pants was missing in the order invoice on the website. Had I not gotten an email confirmation about these pants, I don't think there was any more proof that I actually ordered them. I got my package in a very timely manner (within 7 days) so no complaints there but I don't think I'd order from this website again.


This is actually a fun and addictive website to shop on. I already knew what to anticipate as I've seen a lot of these products for the same price on eBay. The biggest thing to expect is long shipping times because most of the stuff comes from China. I've ordered male clothing and home accessories and the items were exactly as described. However, I can't say the same for every single product. Research your product and check out the customer images. It'll give you a better idea of what you'll get. If you're ordering clothes, I'd generally size up because for women t-shirts, I've ordered XL and received what is the equivalent of a USA Medium despite following their size chart.

Some of the pictures like a cat plush I saw was cute in the product photographs, but the customer images showed a bad imitation of the original product where the details are missing and the product was cheaply made. I also purchased a makeup accessory and it never arrived.

Overall, I would make small purchases here because I really like the website and how they collect interesting items. However, as I said early, be weary of your purchases because not everything will look like what it does in the product images. Anticipate long shipping times and try not to purchase anything expensive as it might be hard to get your money back. Quality is hit or miss. And forget about returns; they seem to advertise returns as if it's a quick step, but it's not.


Trulia should take down fake/spam listings. I've responded to so many apartment ads I found and they're either bots or shady brokers that use bait-and-switch or claim the unit isn't available anymore. It's shocking that after making an attempt to report these fakes, this company still allows postings of units that don't even exist. I shared contact and personal information with strangers for nothing.


I found Everlane through a few Instagram ads. I jumped wagon and loved how simple their website is, the transparency of goods, imagery of the factories and ethical sources, and the cut cost of the middle-man. They have styles that I have not seen on other brands, such as the shape of their flats, and the cut on a lot of their tees.

I don't believe that their middle-man story is true. And a white tee is $25, which in my standards, still feels quite expensive for the fabric. Each and every top I purchased had fabric that is super thin and see-through. I can vouch that Madewell sells tops and tees for around the same price, but the quality in comparison is much better. Plus, their stated traditional retail cost sounds ridiculous.

Lastly, returns are a nightmare. You could try returning to their NYC store, but the lines are terrible and they make you wait outside in a line to prevent "overcrowding" in the store. So pretentious.


• Updated review
I had a previous long review to this, so to supplement that long review, I decided to update and I don't feel my opinion on this website has changed much. Sometimes, at the post office, I see large polka dot bags and wish I could've told the sender that it's not worth sending to ThredUp.

Plus, my coworker ordered a jacket from them and it got lost in the mail. ThredUp told her to file a claim with the carrier. This shouldn't be the customer's responsibility. ThredUp knows that filing a claim with a carrier takes ages and rather you (the buyer) waste your own time doing it. ThredUp knows a large majority of people wouldn't go through that hassle and just "forget" about the issue. My coworker decided to forget about it and lost her money.

Oh, and if they somehow donate your items, they get the tax credit for it, not you. So in a way, you're giving them items so that the company can deduct it off their taxes.

Recycle clothes is a great concept, but ThredUp executed it poorly, and try to make up with it by using "cute" packaging that is so wasteful and bad for the environment..
“Processing Takes Too Long”
• Previous review
I am reviewing as a seller: I used to use LikeTwice and I can honestly say that LikeTwice's payout was much better and their processing time was much quicker. For ThredUp, with a giant bag of accepted name brands including shoes, they only gave an average of $30 per bag full of items barely worn, or even NWT. If I could get proof that unaccepted items are going to a donation, I'd be happy, but that's not going to happen.

On average, no matter what type of item I gave or what condition it was, I almost always got less than $1.00 per item which is actually pretty disgusting.. to the point where it's blatant ripping off. I got between $3-9 per item from LikeTwice before they shut down to merge with eBay.

Just to give an example of how low a payment is: I sent them in a bag full of items and they gave me a total of $40 yet all 27 items they accepted marked up on their website for sale for a total of $250+.

On top of that, it takes ThredUp weeks to process the bags. Yes, I am aware that they process a lot of people's stuff. I would forgive the long processing time, but once they give you the money, you can't cash it out immediately which is stupid; so that sort of adds to my impatience. And the only way to get the cash is if you have a PayPal account, so if you don't have that, there's no other way to receive money.

LikeTwice (when it was still here) always gave me a fair price for every item and valued my items as if I was a long-term customer and had the option to send me checks. I made at least $400+ with them within three months from stuff I sent it. One box of clothing, they gave me $118 for. It is obvious (like another reviewer said) that ThredUp is only interested in taking your clothing next to nothing, reselling and don't expect to see you ever again. I considered it a lesson learned just by looking at these numbers.

I'm also an eBay seller and I buy/sell on Facebook, but it takes too much time sometimes. Almost everything I sell looks news. Buyers always message me or people always comment how great the condition my items are and always satisfied. I sell brands like Madewell, Urban Outfitters, American Apparel, J. Crew, Gap, Abercrombie, Hollister, AE, etc. So to have this website give me back so little for my items, it's heart breaking and humiliating, and not the experience I wanted. I should've known better but I thought ThredUp was going to be like Twice but they aren't.

Also, all the positive reviews here are beyond generic and fake. All "users" have one review and that one review is for ThredUp, with the account made on the same month the review was posted. ThredUp's rating was around 2 stars when I came here to view it, months ago. There's no way it spiked up to 4 stars because this company is TRASH.


• Updated review
Previously, I was only not recommending Snapfish for backups and also, you cannot delete photos or albums if you choose to. But now it's a total different level. They upload a tracking number that is either fake or never updates. Therefore, you have no idea if your order actually "shipped" or if the products are lost in the mail. You will never find out unless you make the effort to speak to customer support and let them know. This isn't the first time it happened. I knew a few other people who had the same issue.

I contacted customer service (live chat) and they simply told me the tracking didn't update because the carrier didn't do it but the products are still "on its way". But Snapfish themselves couldn't even tell me where the products are. It's blatantly a lie. I was told to wait another 2-3 business days. It's been 15 days.

Now this is not to bash them purely about shipping because the speed isn't their fault. But I previously liked Snapfish for their price range and their quality prints. When I finally got my prints in the mail (after being in limbo), all the images came with a grid-like-waffle effect on them which makes them unusable.
“Cannot Delete Purchases”
• Previous review
The new layout works well with mobile devices, however, it is missing functionality. For example, I cannot see My Photos or Albums UNLESS I'm on the Snapfish homepage. It does not show up on the side menu. Also, is there a legitimate reason why they don't let you delete purchased projects? I kind of not want my photos being permanently saved on the account. If I had known this, I would've never purchased anything from them. I previously ordered my prints through Rite Aid, and from what I SAW or KNEW, they do not force you to save your photographs even after purchasing.

Besides that complaint, I suggest not to trust them with your lifetime of photographs. Back them up. Save them elsewhere. Do multiple back-ups. If they mean a lot to you, don't think Snapfish is going to hold any sentiment. They don't care. They can lose your photographs at any time. Also, my brother ordered a set of photographs and it got lost in the mail. While this was not Snapfish's fault, it's still disappointing and who knows where these photographs are now; being viewed by some stranger?


• Updated review
As an update, I thought my spam stopped but instead, I notice it went into my spam box. My once clean spam box is now filled when it was untouched for years. And they're all the same job and recruitment emails that are repetitive, suspicious and give absolutely NO easy way to unsubscribe. Not only did the emails NOT stop, but they also have my full name on it too.. so now these people also know my name. That's great. Thanks a lot, CareerBuilder.
“More like SpamBuilder!”
• Previous review
This website is so useless that I regret making an account here. I used prior and while I wasn't that happy with the results, at least they didn't give me spam. The second I made a CareerBuilder account, I received more spam, fake emails, and fake responses regarding work. I constantly get emails from recruiters, recruitment subscriptions where I have to unsubscribe, and emails telling me that I received positions to places I never even applied to.

This is beyond discouraging and harassment. While I acknowledge I gave my information to CareerBuilder, they are violating me and sharing my professional/business information with others and usually not legitimate places. Deleting my account immediately and I hope the spam stops. I can't believe this website was recommended by a college professor; which was the reason why I created it to begin with!

FYI: On the account deletion page, it states that if you delete your account, you can't use the same email address to make another account in the future. You'd have to sign up with a different email. That's so unheard of.

UPDATE: After deleting my account, those suspicious "job" emails stopped. I got maybe 1-3 of them the first few week, but after, they seemed to have stopped entirely. I hope it'll stay that way.


• Updated review
If you're wondering why I'm back after complaining about how much I hate Hulu, I couldn't help but pay only $0.99 monthly since that was the cost if you have Spotify. Which by the way, if they could afford to hand out $0.99 subscriptions for Hulu, I'm sure they could afford to lower the amount of ads for regular paid users.

I notice the player works with HTML5/Safari now. No more Flash player or any plug-in required. Great! But..

The new interface makes no sense. I use Hulu to watch ONE show and that was the ONLY show I ever watched on Hulu. Yet, there's never a damn queue to watch the next episode. I manually have to look for it. And there's no way for me to continue the show when I visit the homepage. I have to search for the series then choose a season and an episode. Really?

On top of that, the ads are just as annoying as before. Now, I just keep an adblocker on and wait for the countdowns to finish. This case, I don't have to silence the audio or see the ads. I get they offer an ad-free option for a couple of dollars more, but that's not an option with the Spotify Hulu premium add-on situation. You're stuck with this ad-filled version. In any case, Hulu should just meet the middle price of the ad and ad-free subscription and just charge one fee. Who the f@#$ would actually PAY to watch ads? Most people would complain anyway.
“Garbage Web Player”
• Previous review
I am on the computer a lot and watch South Park on the side. The Hulu web player is complete trash. Today, I have seen the Kung Fu Panda ( advertisement so many times that I wanted to punch my computer screen. It plays that same commercial clipped in the beginning, then 5 seconds later, plays the whole 30 second commercial.

The web player bugs out and the navigation/slider/skip disappears. The only way to fix that is to refresh the page, and if you do that, the player forces you to start from the beginning and watch the same commercials again even if you JUST saw them!

The player uses Flash which is beyond frustrating. It heats up the Macbook Pro Retina like crazy. And on full screen, it freezes up the browser. On top of that, the navigation on the pages are poor. It's so difficult to to browse episodes.. they're in that slide menu, so tiny, it's impossible to pick episodes comfortably.

The player on the web and on the iPad refuses to play the next episode for any show, and sometimes if I hit "next episode", it plays an episode of a totally different show. Sometimes, it won't remember where I last left off in an episode and would replay the whole thing which requires me to re-watch ads and then skip credits, etc.

Also, I haven't found an option that leads you automatically skip opening and ending credits. It makes absolutely no sense for an ad to play, then opening credits, then another ad and finally the show. At the end of the show, another ad plays then the ending credits. Really?!

Honestly, with frustrations like the ones mentioned above, and the fact that sometimes the player refuses to load (which then you have to close and restart the player, watch the same ads again), you wonder why people pirate all these shows to watch. Because no one wants to PAY and deal with stuff like this!


The clothes are alright. I don't believe that the quality is around the same as F21 as someone else here stated; that's an exaggeration. I've had clothes from UNIQLO since 2011 and they all been fine and I can't say the same for F21. I just don't like the experience of shopping on their website. I was double charged on my card and on top of that, I was charged sales tax on clothes when NYC has a tax exemption of clothing under $110.

The website also shows items that are completely out of stock which is really annoying. Returns aren't free but so what.. if that's an issue, I don't know why people still shop here and complain about return shipping costs. I have't had to exchange anything so I can't say much for that. As for returns without tags attached, no retailer I know would EVER take returns for clothes with no tags attached. Seriously, people here expect something from nothing.

• Updated review
While I still believe their customer service is helpful and quick, the service itself is just not very good. For a while, I've been forgiving issues I've had due to the low price, but a competitor that I previously left for, has updated their pricing and features which now include multiple devices at a lower cost.

I'm sad to leave as I've been using it for over a year and was considering purchasing a subscription. I have too many billing issues and many servers won't connect for me. I just want to move onto another provider where things just work when I need it to. Plus, their MacOS app has been in beta for well over two years. It's extremely buggy and impossible to use.
“Affordable with Features”
• Previous review
At first, this website seemed a bit generic and suspicious. For the price, it does pretty well. The application for Mac is a bit buggy, however, stable enough to connect and disconnect with very minor issues. You can connect to multiple devices with the individual (non-subscription) plan. Your'e not locked into a subscription but still get the features that most VPNs don't offer at this price. The customer service responds within the next business day and always helpful with issues I had.


I made an account here because a company that I tried to apply to work for decided that it was MANDATORY to insert a LinkedIn profile in the application. Ever since I made one, I disabled communications on it, and yet coincidentally, I've been receiving job spam on my email consistently. I have to unsubscribe them to stop.

Prior to making an account, I used to get email from people saying they want to connect despite me not ever having an account on LinkedIn. Not only was this annoying, but it didn't make me feel that great about LinkedIn to begin with. Even after making the account, I feel like it has absolutely no use. I'm giving a third party all this information about myself. I like my manual resume and I don't like LinkedIn.

I still kept the account because (1) everywhere asks for it and (2) yes, there are some pros about LinkedIn. Despite being a seemingly failed version of Facebook, it still provides connects to possibly employment. I've seen many places hiring (relating to my field!) However, I wouldn't pay to use this website.


Looking for places to rent here is a nightmare. I can't tell if it's from Zillow's end or from the seller/agent's end, but no listings are ever accurate, never make sense, or ever detailed enough. I've seen listings with no images at all, all capitalized text which is difficult to read, inaccurate information about the neighborhood, careless sloppy descriptions, etc. If you're going to copy and paste descriptions here, at least proofread your stuff. Also, this isn't a roommates website. I'm sick of viewing listings with reasonable prices, only to find the cost is for a SINGLE BEDROOM for a roommate.

Zillow should seriously be moderating these listings and push people to be more specific. Providing no square footage, no images, or a single blurry picture of the rental's floor isn't going to help anyone.

Also, I've been bait and switched so many times. I feel like it should be against the rules for agents to post potential listings for rent, but when you call them up, they try to take down your info to find you other apartments that aren't the one they listed. On top of that, some listings are described as no-fee or don't mention broker fees until you waste your time viewing the apartment to find out last minute that indeed, there's fees charged.
Save On Crafts

Save On Crafts

Website is a little outdated but I was willing to tolerate it for the low prices and variety of items. The problem is that several items I tried to purchase didn't have any indications of being sold out (some were actually "restocked"). But when I order it, I get a call from an unknown number with customer service telling me that the product is out of stock after waiting about a week or two.

I don't mind the call, but I would've just preferred an email. It just felt odd to get a call from a random number at a random time, with them telling you something you tried to buy weeks earlier is not available. Also the shipping cost is really high. I saved this website for years in case I ever needed anything from them. Turns out the only thing I needed has been out of stock the past 2 years. Might as well not even list it anymore. I ended up buying the item I needed most elsewhere.


• Updated review
TD Bank finally updated the website. It's easier on the eyes and every functionality seems to work so far. Mobile view on browsers is also good. BUT I am giving it 4 stars because the website constantly asks me to input a security verification code which is sent to my phone. If I'm home, I'm not glued to my phone all day. On top of that, you can't copy and paste the code if you send it to yourself. You have to manually type it in. Also, under settings, I unchecked the verification feature to nag me every time I log in, but it still does it.
“Website is Outdated”
• Previous review
The website is incredibly outdated, with small text size. Impossible to browse on mobile because it's non-responsive (not made for smaller screens). That would mean you'd have to download the app, which by the way is also just as bad. Navigation is not very helpful and if you have credit cards with TD Bank, it requires a separate TD Bank website to manage, pay, and view statements. I'm shocked TD Bank has not changed its website design at all, all these years.

As for the service: appalling! TD Bank Visa card is the most unforgiving card in this planet. Payments take days to credit so it could make you late on payment. It'll cancel your intro 0% APR, and if you call them up to ask for it to be waived once, they tell you no. They don't even have options to notify you of late payments or reminders for it. They offer absolutely nothing and purposely mislead customers into paying fees. I use a Discover card, and it has way more benefits, and is MUCH more forgiving.


Very disappointed. People who are 20+ years older than me always raved about LL Bean. I live in a very busy city and the nearest store is upstate, about a 2 hour drive. I ordered online a few years ago, and the jeans were so large that I could fit two of myself in it (despite getting the size that is supposed to be my size). Returned it.

Weeks ago, I ordered a jacket, again, it was my size, but it fit like four sizes larger. Called them up and they helped me reorder a smaller size. Again, still too large. How is this even possible? In any case, I understand if I'm returning an item and I pay return shipping. But paying return for an exchange is SO unheard of (from my experience). I ended up having to return both jackets which total cost me $6.95 x 2. Both of them arrived at their warehouse weeks ago and I have yet to see a refund. Read online from other people that it takes up to 4 weeks or more. Never purchasing from their website again. Instead, I'll find that rare occasion to visit the store when I'm near one, then see items in person.

And mind you, the items were shipped back the same day they arrived. I spared no time in getting it back as soon as possible for a refund. Since its been a while, I know it'll happen some time, but it's just extremely SLOW, so it doesn't make me feel THAT great about their service. If they process thousands of returns daily, I get it, but they're making it our problem more than theirs. Also, their sizes are so strange and inconsistent that you'll end up spending a lot of money back and forth returning and exchanging. I should've learned my lesson the first time. Unfortunately, I will no longer shop on LL Bean's website.

Also, I respect their recent policy change due to a lot of people abusing the system. However, the high prices of the clothes no longer reflect the lifetime policy. I'm perfectly fine with a 365 return, but I would want the prices to reflect that.. as in be lower.

Janet Has Earned 282 Votes

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