I placed an order for several items on 12/25/15, as of today 1/28/16 still have not shipped. According to my order receipt I was supposed to receive the item tomorrow, hard to do when they haven't shipped. They did however charge my credit card fully on 12/25. I called today and demanded a full refund, was assured it would be put through. Tonight I receive an email that all of a sudden my order shipped today and can no longer be canceled or refunded, shame on them. Oh and some of my order isn't included in the shipped items do where is the rest? BAD COMPANY DONT DO BUSINESS WITH THEM, I WILL NEVER AGAIN!
Update to my order, they cancelled one item in my order without asking me if I still wanted it, I did as it was a gift. I assumed they ran out of that item, NO they still have it in stock so why was it cancelled from my order and not shipped? They charged me in full a month ago and now they don't have the courtesy to ask before cancelling part of an order I have been waiting a month for.
Update 2 they answered but said I canceled item, not. They said they shipped the items due to be delivered February 2 but the item they cancelled was one of those items. My review stands.