Dot & Bo

The items were packaged beautifully and with care and arrived in pristine condition. As with the other set I have, from the same manufacturer, it is difficult to put in the wood screws on the side rails. Other than that, and a nail head that was loosened during transportation, they are beautiful and comfortable. Very good value for the style and comfort

After trying multiple times, my order still won't go through. I'm wondering how this company can stay in business when you have to deal with this problem. I have ordered from them before and didn't have this problem.

Ordered 600.00 in outdoor bar stools. Payment was taken from my bank account in 1 day but we have not seen any bar stools and NOBODY will answer an email since that's the only way to contact them. I want to cancel and get refund but I doubt that's possible either. I just want OUT and my money back.

4 emails later NOTHING. How in the world am I going to get my money back now.

First time buyer from Dot & Bo. The "bronze" shower curtain ordered arrived and definitely was not bronze unless a person would call blue, bronze for some odd reason. Sent it back and yet to receive a refund. I've invested too much time in this to be worth ever shopping here again. That being said, response to the request for MY money back is a cookie cutter, mass generated, computer response stating the curtain was received ( i was savvy enough to save the tracking info so I knew it was) and the money would be refunded in 3-5 business days. It's been 3-5 days. Still no money. WATCH OUT FOR THIS COMPANY.

I bought for my wife to give to our twin daughters. They were extremely pleased with them, so much they wanted for their daughters. So now both our daughters and granddaughters have them. All are very -leased with the product.

It fits perfectly on my stovetop and makes it look like part of the counter, or a tray holding a teapot and some candles. The only issue that I wasn't really expecting was that it is heavier than I thought it would be. It came packed well and arrived on time. It was definitely the best purchase I have made to cover and hide my stovetop burners from view!

I liked what I saw on the website. Decided to order a small item first from this company before ordering a larger more expensive item. Glad I did it that way. I waited a month for a print I ordered as a gift for a friend. After three weeks I contacted them about my order status. They basically blamed the delay on the fact that their business was growing so fast they could not keep up with demand. After the fourth week I cancelled the order. I love internet shopping but hate unreliable drop shippers. I have had better luck with Ebay than many companies like Dot & Bo.

Dot and Bo have some very unique items. Some of the prices are very reasonable and others are pretty high. I was sad when they held a recent contest and didn't announce who won. I submitted more entries than almost anyone and was hoping to be a winner. I understood not being chosen, not everyone can win these things, but then it felt like maybe they just didn't pick anyone, it would have been nice to know that they actually selected someone. Aside from contests I still love their stuff and placed an order for a chandelier. The chandelier is gorgeous though a completely different color than what is advertised online. The shipment came very quickly which was AWESOME. I would absolutely order from them again and again.

I had an extraordinary experience with dot and bo ordering a side table for my new house. I found the perfect table but it was out of stock. I got an email from their service team telling me they'd try and find one and shortly after they did! It arrived in 4 weeks - a little long to wait but they told me 6 weeks so i was certainly pleased. The table is in and i love it. I also check back from time to time and they have many more things i'd buy!

Dot&Bo has a less than user-friendly on line order tracking system. I've had to loop through again and again to finally get to a email form where I could actually submit my item number and explain my problem. It's been four weeks after the recorded shipment date on my account and I have yet to receive the item I ordered and paid for by credit card. Not feeling confident about my choice in using this company nor my opportunities in resolving this issue. At this point I would not be a repeat customer Nor would I ever refer this company to anyone else.

I found my DREAM sofa on dot and bo after searching for months. When I finally made the decision to pull the trigger, the sale had closed and the couch was no longer available. I emailed them immediately and one of their service people got back to me letting me know she'd do everything possible to get the couch back for me, and a couple of days later she did - the couch arrived and it's totally perfect. I'm in love.

I thought I was looking for a flat basket tray but saw your box and bought it. It is perfect! I put some felt dots on the bottom so it wouldn't scratch my glass table but it keeps all necessities handy and not strewn all over. Thanks! See photo!

I am an online shopper - for just about anything I might need; business, personal, gifts. When I came across Dot & Bo, I was attracted to the industrial modern campaign and purchased a couple of things. As each item arrived I was thrilled with the quality and astonished that everything was as described and more. I was inspired to update my office after seeing what Dot & Bo could do to accent the creativity of my design and marketing company. So now, I am a repeat customer and telling everyone I know to check them out.

This is a company that stands behinds its products. They are not satisfied until the customer is also satisfied and offer a wide variety of decor and furniture. Recently i ordered a product that was delivered damaged. Customer service was honest and told me many customers have had the same issue, and they were removing the product from their website. They were extremely apologetic and offered me a new chair, though i decided to cancel the order and order something else. They also have a cool incentive program with Pinterest - if someone re-pins one of their products that YOU have pinned and then purchases it, YOU receive a $20 credit. NEAT!