Bes B.

I was working with a very short deadline and realized I had made a mistake on the order. UPrinting Staff could not have been more helpful, fixed the problem and got the order to me in plenty of time. Very courteous, helpful, and excellent product.

Trupanion covered ninety percent of my (considerable) costs to save my dog's life when he had liver tumors. They are still covering most of the costs of his rechecks on that procedure, and could not be more helpful. I have put the charges on my card and without exception they have gotten the money into my account before the bill came due. Agents have been without exception kind, polite, well-informed and helpful. The hospital asked if I had insurance going into this and when I said I had Trupanion, the doctor told me I should be all right as Trupanion is "The Cadillac of health insurance." She was certainly right about that. I highly recommend Trupanion, they provide a wonderful service. We have had two or three other major claims with our dogs and they have been just as helpful every time.

Great range of products, I would say all of the products I have used are of excellent quality. Treats made in USA, outstanding products for animal health, and very good customer service. Highly recommend this company, will be shopping here in future

If you want a costume for your dog... and I know you do... this is THE BEST place to go. They are very professional and customer service is outstanding. For a very reasonable price you can get a costume for your dog that is actually made to fit, and is not uncomfortable. Fun selection, great communication. Highly recommend.

Very knowledgeable, professional accounting service for small business. I highly recommend this service!

I will say that I haven't used Drs Foster & Smith for prescription meds, but have used them for other pet supplies and am very favorably impressed. Their prices are the best and everything I have bought has been high quality. Their site is easy to use, and the descriptions and reviews are extremely helpful. They answer any questions you might have about their stock quickly. I have bought several of their F&S brand items and they are great quality and good value. Shipping is reasonable, frequently free, and very fast. I got an extra large ex pen overnight with free shipping. This is the best online pet supply site I have found.

Great introduction to a large variety of languages, fun and easy to use. The service is constantly being improved. One slight drawback is that their scoring system, if you care about this, has become extremely muddled through constant tinkering. It's not a big deal, it doesn't affect the learning content, which is outstanding; but presumably Duolingo thinks it serves a motivational purpose since they offer it. It is therefore somewhat frustrating to be scored separately on different devices, and penalized hundreds of points if you use the wrong device on a particular day. I asked them about this once, and (unusually for Duolingo) got a reply: "We decided to do it like that." OK then. I still recommend it, it's my favorite app.

If I want to go back and listen to the last ten minutes of an episode from two months ago I can do that. I do NOT need the app to suddenly fling me back to that from the program I am trying to listen to now.

The quality of the offerings here is outstanding, and our dogs love it. Their customer service used to be great too, but during recent expansion of the company they have clearly lost interest in the individual customer. This breaks my heart but I've had to find other products for our dogs. Supply and price are unpredictable and customer service is very unhelpful. They converted my last order (and I do mean my last one) to different sized and priced packaging, raising the cost of my order by more than a third of the original total, with no warning; incidentally not because they no longer offer the economy packaging but because they misjudged supply. Sadly can no longer recommend this company.

This site offers good selection and good prices. However, their search engine is one of the worst I've tried to use. Full titles and authors do not always bring up the music one is looking for; I've had to try multiple combinations to come up with books I know they have. Previewing the music is very tedious; you have to open a PDF in a separate window (and then delete it.) While you are engaged in this time consuming pursuit, your basket is apt to empty out, negating all the time spent; then titles will come back at random at some time in the future when you no longer want them. I brought this to their attention once and they were quite nasty about it, told me to check out faster. They are supposed to have free shipping on orders over $100, but good luck with that. I placed a large order yesterday and got a phone call today telling me to call back urgently, since an out of stock item had brought my order to a couple of dollars under $100 and I either needed to authorize the shipping fee or order something else. I don't know, on a large order I might have just eaten the $5, since it's their stock problem, but they won't. Also, I called the number they gave me almost immediately, and there was no human and no answering machine. I kept trying for two hours in normal business hours and got no response. They have also not responded to my emails. So, I needed some of this music soon and now have no idea if they are even trying to fill my order; and their free shipping, if you can get it, is usually very slow anyway. I would not have posted this review after one bad experience, but this is typical "customer service" for them; they are unlikely to respond at all and if they do they are quite nasty in tone... and I am placing large orders. I can't imagine how they treat customers who are only trying to order one or two things. I will also note that some of the music I have had from them in the past has been rather shopworn. I have sworn off using them several times in the past, and keep giving them one more chance, but each experience is worse than the last. This is it for me.

I cannot really rate the product because my order was insanely wrong, but the service is awful. The chat line doesn't work and they don't respond to emails. I tried to put through a return and was told I would be sent an email with the bar code to drop off the shoes. I was not. I called (not a toll free number) and was advised to look in my junk mail, which I already had. The email is not there. I was told it would be resent immediately. This is hours ago and it's still not there. Makes me sad because I really wanted to try these but I advise anyone else to save their money and avoid the runaround.

Do not sign up for Blue Shield Medicare Supplement. Just don't. Their system is arcane and outdated. My pet insurance company works a thousand times better. The website and app are useless and if you try to talk to someone on the phone their entire phone system sounds as if you are talking to someone at the bottom of the Pacific Ocean during a heavy storm. (And I have no hearing deficit.) State your claim as clearly as you can to the first person you talk to, and they will shunt you to a series of different agents, each of whom has no idea what to do. I am currently on the phone with the fourth agent this morning, (fifth if you count the first one who hung up on me.) This is the fifth time I've called about this claim. They verify the details each time, then send me to another agent so I can explain it all again. I'm expecting the next agent in line to be the one who tells me there's no one there who can help me, and hang up on me again. (Edit: I was wrong. This is the agent who told me to resubmit the whole claim to a new address.) Oh, and just be forewarned, they will change the details of your policy with no notice to you. Please learn by my sad tale and go with another option, this is really bad.

"Tech" answered my question with a demonstrably wrong, completely stupid suggestion. When I pointed out why this was impossible, asked for some more details, which should have been the first step. Then disappeared into the ozone. What a waste of time.

Instacart is all right if you're desperate, but do not believe any of their promotional offers. They have no intention of fulfilling them. On the most recent one I called about the agent clearly had her script in front of her before she bothered to pull up my order (a rather clear indication that I was not the first to call about this!) and she repeatedly shouted me down to lie about the terms of the promotion and the details of my order: which I did have in front of me, whether she did or not. Every time I called her on one of her lies she started shouting the next item from the list of excuses at me. Very poor customer service, very abusive.

All I can say is, thank goodness they're not my insurance company. But I have just spent the last hour trying to make a payment for a relative who is hospitalized and they couldn't care less. Don't mind so much if there is a wait time, although I find it annoying to listen to the same loop OVER AND OVER about how you should just hang up and stop bothering them; but to be told there is a twenty minute wait time and then repeatedly hung up on at the nineteen minute mark is beyond the pale. I would try to find an insurance company that it is possible to contact, if I were you.

They sent me completely wrong items. Understand this can happen but the customer service is terrible. It is difficult to find the contact number, it is almost impossible to get through the start menu, right now there is a wait time of over 30 minutes to speak to a representative, which leads me to believe that they must be making a lot of mistakes on orders. I want to speak to a representative because the options they offer for returns are quite punitive, which would be one thing if I had just changed my mind, but again: they sent me items completely unrelated to my order. Also, shipping was very, very slow; I would have thought they could take the time to pull the right thing off the shelf since they were clearly in no hurry. Not worth the effort, very frustrating, strongly recommend that you save yourself the agony. Do not deal with this company,

BEWARE! THIS IS NOT A REAL RESERVATION SITE. THEY WILL CHARGE YOUR CARD AND NOT MAKE THE RESERVATION, AND YOU WILL BE STUCK IN A STRANGE CITY WITH NO HOTEL RESERVATION.

I have been using a paid edition of Spybot for several years. Within the last couple of years they have become very user unfriendly. Some aspects of the program are difficult to install (and this is not just me, I have seen complaints from other users.) I contacted them once or twice when I first started using it and they were very helpful. No more. They do not respond to emails, they do not respond to messages on their website, they couldn't care less. I will not be renewing.

We have had horrible experiences with HP products and even worse with so-called "product support." Tried to get help on a supposedly top of their line computer that completely crashed after only a couple of months; the only reaction we could get was that it was a "throwaway" and they would do nothing to support the warranty. Bought HP replacement ink for an HP printer, the printer said it was defective. Spent about three hours on their online "support," and they agreed to replace it. This took two weeks, and they sent the wrong ink cartridge. Just spent another two hours on the phone with them, got shunted to five different departments, and was asked at least half a dozen times if I would please try to force the wrong ink cartridge into the printer. They are supposedly sending another replacement in another two weeks. We are never, never buying HP again.

Can't log in, can't confirm account, can't see cart, can't apply supposed discounts, can't see hidden charges. I was planning a large order but I give up. What a joke.