GEICO

I wouldn't recommend them to the devil ( well yeah, I SURE WOULD)they are the worst ever! I've been on the phone for hours trying to get roadside assistance. I am not getting any roadside because they will not send anyone unless I come up with around $1000 to pay for it! All I need is a tire and they could not even do that for me. I would recommend them for nothing! It's like paying someone just to piss you off ITS BEEN 3 HOURS! THEYRE NOT SCENDING ANY HELP! THANKS FOR LEAVING ME STRANDED! WITH MY GRANDCHILD IN THE HOSPITAL AND NO WAY TO GO! I HAD TO GIVE THEM 1 star or they would submit my complaint! 1STAR 2MANY! 0 stars is what they r

Geico has been my favorite insurance company by far. Whenever I have needed roadside assistance or a tow or had questions, I could easily reach a friendly and personable representative. They have always been patient and taken care of my issues and explained rate changes, and whenever I've had financial struggles, it has been easy to get worked out with geico. My claims experiences for damage to my vehicle have also been easy and pleasant, although they did not give nearly enough for some body damage based on the cost of paint alone, that's been the only issue. I highly recommend geico as the price is right, the coverage is amazing, and the people are friendly and go above and beyond in my experience.

I have 2 vehicles with Geico. I had 4 at one point and will cancel the remaining two in the next two months. Every time I try to interact with this firm I get uninformed kids online, all who are trained to smile and deliver nothing.
Every time I checked online, they failed to provide what I've asked for. TWICE over the past 3 months I found gaps in the coverage leaving me exposed.
Horrible horrible horrible company.

Geico is one big rip-off! Quoted one price on my BMW and then when went to make purchase it was 500 more! They wouldn't have any compassion even though im sure the recorded phone call made my claim valid. The worst customer service experience I've dealt with in years. Never again, I'll do the hard work and move on.

The worst insurance you can take! I have more than 10 years with geico and have one accident and they told me that they are not covering! And I have "the best coverage" I feel stupid and cheated! Please don't get insurance in this company!

I have been with geico for a few years rates have been going up and I looked for better prices elsewhere. Switching to progressive I canceled my policy on November 13. On November 27 they took $427.00 out of my bank and I was charged a $35.00 overdraft. I am on a fixed income and did not figure on that money coming out of my account. Geico now tells me it's no their fault cause I was on auto pay, and in today's computer age they tell me they didn't get the letter in the mail in time for the billing. Everything is done by email today so I don't understand how a letter was in the mail.? Have been trying to speak to a manager, made 2 appointments and neither appointment did I get a call back.

Never in my life have I dealt with a company that goes up on your payment 3 times a year! I'm not making more money on my job but they continue to go up! Why? My insurance is more than my car note! I was billed for February and it was still December! Was told that I could get more time to pay my bill if I got off auto pay and it was a lie! Ion understand! They lied to me and now I'm going to have to let my bills get behind because I have to pay them 944 this month and I just paid them 944 last month! So sad that this company treats their customers like they don't have other bill and jobs aren't paying more! I cant wait to leave them!

Why must this company oversaturate with their feel good, fuzzy commercials, then rip off their customers with lowball estimates?
My 22 year old daughter was taken advantage of, with a recent accident in a heavy snow storm, here in Buffalo, NY.
She got an estimate for $2700 damage. Upon calling Geico she was told- ohhhhh! We make it so easy! Just take pics and send, we'll get your estimate right away! They told her they were giving her $1,000, after her $1,000 deductible. So, my daughter would need to come $1,700 out of pocket, to get it fixed, as per their $2,000 bogus estimate. Absolutely disgusting. She pays for the insurance and your billion dollar company tries to rip off a 22 year old. You should be ashamed!
I'm calling my attorney first thing in the am and we'll start shopping around a new insurance company. I'll be sure to post on my personal page as well, with over 600 friends.

I would definitely not recommend Geico to anyone seeking recommendations for auto insurance. After spending an exorbitant amount of time on the phone with customer service, and being reassured by two different agents that my claim was fully covered, and the auto body shop having my husband's car for nearly a week waiting to begin the work, Geico at the very last second informed me that my claim wouldn't be covered. We've wasted so much time with the car sitting at the shop and so much time going back and forth with them on the phone, and they've been nothing short of a nightmare. I'm not sure what kind of business can get away with telling a customer TWICE that something is covered and then just randomly backing out at the last second but it's certainly not one that I'll continue giving my money to. Now I have the pleasure of spending the day searching for new auto insurance because this isn't a matter of policy, it's a matter of failing to deliver on a promise that was made by TWO different employees and a "manager" stepping in and reneging at the last second. This company is unreliable and dishonest, AT BEST.

After being with Geico for 9 YEARS, no accidents, no tickets, no claims, they want to raise my monthly payment rates from $125 to $166! Unreal! Their reason; because I'm driving 12,000 miles per year! In California there is no way to get around unless you drive! Most people do 12K in 4 months! The CEO's continue to get rich while sticking it to the hard workers trying to pay their bills. They claim the "chain supply " has affected them. How?

1 star is too high. Geico attempted to cancel our HOI for illegitimate reasons, we had fought this issue and fought all the way to the Department of Banking and Insurance where the State took our side and made them reinstate our policy. Fast forward 1 year later when time to renew we made all the required changes their underwriting team requested and they agreed on said changes and planned to continue our policy. Now 2 months into our new policy term they cancel for no outward reason and when contacting all of their customer service departments no one can give me an answer and everyone is giving me the run around without any results. Save your money and shop elsewhere tons of other insurance companies to choose from that do not include this drama.

Geico is by far the worst insurance company I've come across. I was denied a claim that had proof I was innocent. They are unethical and have proven to have no integrity. They care more about saving themselves money than they do about their policy holders. I will do all I can to warn anyone looking to get insured with Geico ~ Don't do it! Shame on Geico for taking advantage of peoples hard earned money! I will share this on every and any social media I come across. I will file a complaint with Arizona Department of Insurance and I will see them in court!

I recently called to ask why my homeowners had gone up so much. I was shocked when the agent told me that my rate would keep going up until I was as high as other homes around me.
WTH! I've had no claims. My house is in mint condition. But because I bought early, before prices went up, they are now going to rob me.
Geico had huge profits during COVID…but they want to gouge like all the other corrupt companies. Complete extortion.

First of all, I should have NEVER switched from Allstate. To keep this short and sweet, another adult 18+ years of age, no blood relation to me was added to my policy without my permission. We live at the same address but have absolutely no relation by blood or marriage. BY THE WAY... he has been insured by another company for 3 months now. So I had to go out of my way to remove him and send them proof of his insurance. Pure insanity.

It's a bloody nightmare just speaking to a human. ANY insurance company is better than this. They belong in prison for fraud. Go with Allstate, State Farm, AAA or none at all. Still better than Geico Schmucko. Here is a photo of Geico headquarters.

Keeps increasing rate even if you call to discuss, they do not care about you as a customer. Charges a cancellation fee if you end up having to change your service due to their fees. DO NOT USE. Will sound good at first and they *used to be a good company* but no longer! They just want your money and will get it however possible. I was a customer for 12 years and will never go back and will tell everyone else to stay away too.