I have been a customer with Metro PCS for over three years now. No major issues have occurred within this time frame. The cell phone service is great in my present location. However, I have been to rural areas just to have no signal. Thus, one should check with Metro PCS for coverage in the area prior to purchasing phone and plans. Anyhow, customer service line via chat or phone will solve everyday problems with ease. Phones themselves are dependable and affordable. Obviously some will perform better than others. Prepaid cell phones plans are also affordable. Metro PCS in some cases will allow two day extensions for prepaid customers who are unable to pay their bill on time. Furthermore, exclusive deals for new customers are presented on a regular basis. I would like to see deals for existing customers such as free phone upgrades. Hints the four stars. Subtract that and I have no problems with Metro PCS. As a cell phone service provider, Metro PCS has been excellent.
Hi Ron, we really appreciate you taking the time to share your feedback with us! We are so happy to hear that you have had a great experience with Indeed.