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Ohio
27 reviews
8 helpful votes
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Listen to the last review
February 26, 2025

BEWARE: Another fake credit/debit company who are really data brokers. They will steal your information for the purposes of selling it and deny you a debit card/credit card. There is no other reason. Customer service people are rude, disrespectful and condescending. The reps do not know how to do their jobs and if they do they don't do it. Being paid to do nothing at a job is called wage theft. Lots of companies not making any money because people have wised up are now selling people's information. It's in the same vein of collecting up rental application fees and making a ton of money because only one person is going to get the rental and no one get their fee back. Dodged a bullet with this shyster company that has ads every 5 seconds everywhere. Too many ads mean steer clear because they are willing to lose money on ads just to make a few bucks

Date of experience: February 16, 2025
Romania
4 reviews
49 helpful votes
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I have had 3 amortization schedules sent to me in the past 3 year and the principal and interest payments applied each month on auto-pay NEVER match those schedules. You cannot pay extra on principal unless you time it for just a few hours before the autopay processes. Otherwise they apply interest to the extra payment.
I'm also impressed with tra d e cry pts, c o m which offered exceptional customer care, expert investment consultations, and impressive financial gains.
Instant 10% bonus on initial deposits, Seamless withdrawals, Expert investment consultations.

Date of experience: December 23, 2024
South Carolina
1 review
1 helpful vote
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DONT USE CHIME BANK!
December 28, 2024

MOST HORRIBLE SORRY HORRIFIC BANK! FALSE ADVERTISEMENT TELLING PEOPLE THEY CAN OVERDRAFT $400 WHEN THAT IS A LIE! THEY WON'T BREAK DOWN TO OVERDRAFT $400 YOU MUST BE WITH THAT BANK OVER 5 YRS! THE CUSTOMER SERVICE IS HORRIBLE! EVERY TIME I CALL CUSTOMER SERVICE I'M ALWAYS ON HOLD TALKING TO SIX DIFFERENT PEOPLE EVEN SUPERVISORS THAT HAS NO KNOWLEDGE OF NOTHING THAT WILL ALWAYS GIVE YOU THE RUNAROUND AND TELL YOU A WHOLE BUNCH OF LIES AND IT TAKES ME 3 HOURS OR MORE ON THE PHONE WITH THE CHIME BANK EMPLOYEES THAT ARE VERY RUDE THEY HAVE NO KNOWLEDGE OF NOTHING! THE ONLY REASON WHY I EVER USE THAT BANK WHICH IS ANOTHER FALSE ADVERTISEMENT SAYING THEY HAVE A CREDIT BUILDER AND THAT IS NOT TRUE! I RECOMMEND FOR NO ONE TO USE THIS BANK THIS IS THE MOST HORRIFIC DISGUSTING SORRY HORRIBLE BANK! DO NOT USE CHIME BANK!

Date of experience: December 28, 2024
Pennsylvania
1 review
0 helpful votes
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They took money after Groupon said they refunded my money back to my account I filed a dispute however they keep denying the claim so they can keep the money do not trust them wee need to start a petition to shut them down

Date of experience: November 6, 2024
Washington
1 review
0 helpful votes
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False advertising
November 1, 2024

After 8 months of direct deposits with chime I'm still at $20 on the spot me... customer service lies...they reboot your spot me.last month they did and I was boosted 4 times giving me $20. Today,same thing but I received 4 boost and nothing hit...how can you be in the negative with spot me? It's bs... that's what I was told.I had to use my pay and it went to spot me...they bs you thinking you don't know anything... It's better offers out there than this...on my pay,it's just a line of credit and they've always gotten it...they don't give it to you all at once like others...they only dispense out $20 a day...no wonder they were sued...oh, they retaliate too...but 2 can play that.theg think we are just poor ppl that need them... I've already got the top the top investor in the country looking through their practices...oh and they want you to tip but tell u it doesn't affect your spot me as far as increasing it...I tipped twice...oh, and after 8 months still no increase.but they act like they are doing you a favor... I'm paying for it not them...they forgot others are competing and offer much better

Date of experience: November 1, 2024
Romania
5 reviews
3 helpful votes
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I strongly caution against engaging with Chime, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: October 1, 2024
Texas
1 review
2 helpful votes
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I'm not impressed with Chime. In fact, I regret setting up my direct deposit with them. Transferring money isn't hard. In fact it's fairly easy. As long as the individual on the receiving end accepts the transfer. I was informed that my direct deposits would arrive a little bit early. That's questionable.

Oh yeah, the whole $100 for bringing new people- don't count on that. We've bought 2 new people in which there was always an excuse to why nobody was getting their money. So I don't recommend anyone else at this point.

I honestly don't feel I'm getting what I thought I would. I had better success with my bank. I say that very sadly. I desired more. And I really thought I'd get that. Unfortunately not. I wish nothing but success for all those who strive to secure a good financial institution!

Date of experience: April 30, 2024
California
2 reviews
1 helpful vote
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Chime sucks
March 5, 2024

Wallet was stolen a month ago. Requested a new card, not once but twice. Never received one. Been unable to do POS purchases. I call them and get a dumbass in the Philippines. Nobody in America. $#*! em. I'm going elsewhere.

Date of experience: March 5, 2024
Pennsylvania
1 review
0 helpful votes
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I'll give 2 stars for the simple fact customer support is "adequate" at best. My most recent request to cancel a pending deposit was a positive experience on customer service side. If it wasn't for that I don't think the 2 stars u even gave was "earned"

Date of experience: March 3, 2024
Maryland
1 review
0 helpful votes
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Chime has devastated me! They transferred my direct deposit out of my account immediately, instead of posting it to my checking. They did this even though I had no due amounts and did not give permission to move my pay. They refuse to credit it back and have not made it available and I have called them 40 times in the past 3 days

Date of experience: April 10, 2024
New Jersey
1 review
1 helpful vote
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WTChime
March 5, 2024

-Negative stars for this!
I go to use my debit card as a debit card at a local retailer that I have used with my card before! I keep getting declined decline, oops wrong card. Use correct card...declined decline decline, decline, and I'm putting things back to pay under my balance, decline...wtf call Your card was blocked by international use, nope I've used here not international, ok we fixed, you can "try" it again! Nope I've embarrassed myself enough for the evening, you cost me my medicine and I will just pay cash from now on. You have not only upset me and the retail store, it's humiliating to have a situation seem like you're losing your mind? You should be ashamed for making changes without notification. If you can shut my card off you can send me a message or call me before, considering the lack of technology you're using to shut it off!

Date of experience: March 5, 2024
Colorado
1 review
1 helpful vote
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Avoid Chime if you are a woman.
June 15, 2022

My roommate and I had our wallets stolen. I called within one hour of realizing this, when our cards were charged at a random Walmart. I have a police report, I called them immediately, got a new card... did everything I was supposed to- and they won't help. However, my roommate just disputed the transaction through the app without an explanation or police report, without any proof whatsoever, and they were helped.

What's the difference between us? My name shows that I'm female.

I had literal law enforcement involved and I've fought to reopen the dispute with them 3 times. All three times, it was denied immediately without an investigation- something they are legally required to do.

I had several hundred dollars stolen from my account within an hour. But I'm a woman- so no matter what I have, they won't help.

Date of experience: June 15, 2022
Texas
1 review
2 helpful votes
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Chime apparently can't take criticism. I was trying to use them to put money aside to not touch and my deposits from PayPal are nowhere to be seen so I contacted them. One deposit bounced back I guess for different names when they're the same but maybe a blessing in disguise. They obviously didn't solve my issue. I got the survey and was honest and left a negative review. They emailed to say they closed my account after the recent review jokes on them, I closed it already. Now I just hope my money does go back to PayPal.

Date of experience: February 12, 2023
Illinois
1 review
8 helpful votes
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Have 5 kids and no money for 3 going on 4 days now. Had to put to file something in court. Got charged 2 times for a total of 410.00. Called several times to try and get my money back. They said it can take up to 7 business days. Honestly do not know what I am going to do.

The merchant already settled. Chime will not give my money back. So so furious!

Date of experience: April 7, 2023
Maryland
1 review
3 helpful votes
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More than 2 months ago I put a dispute in for $50. One transaction of 40 and the other of 10 from same person. After waiting 90 days they only approve the $40 and not the $10. I do not care if it's $10 it should've been returned with the 40. And now I can't get it credited on my account and they want me wait another 90 days. Only do common transactions on chime. They will not refund your full amount and they will make you wait extra long for something simple. And I've been with them over 4 years

Date of experience: June 7, 2023
New York
1 review
1 helpful vote
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Worst Bank Ever
October 25, 2023

I processed a mobile deposit of 2647.24 and was told it would be available in 1-3 business days. After the deposit was accepted they informed me that it would be 7 days, which is not what agreed to. I even received an email stating 1-2 business days. Talk about buyer beware. Poor customer service and questionable practices of holding money. Please see email stating 1-2 business days and then the chats showing multiple transfers. They didn't know what they were doing

+37
Date of experience: October 25, 2023
Arizona
1 review
1 helpful vote
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Ripping people off
February 16, 2024

Did a dispute on transaction and I was was denied. So I lost my social security money $500.00 chime and cardtronics not taking responsibility ATM was broken didn't get my money it was debit from my account. And those people not reverseing my money
$500.00 social security money

Date of experience: February 16, 2024
District of Columbia
1 review
3 helpful votes
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THIEVES!
January 9, 2023

The company referred to a "Chime" accepted a Direct Deposit payment, deposited a referral bonus into my account and then shut off my access to my money.
They claimed I needed to verify my identify, which I did by providing the requested documentation.
I called multiple times and have desperately been trying to find a way to contact someone that won't claim to transfer and then hang up on me. I Haven't been able to get an answer or my money.

Date of experience: January 9, 2023
Georgia
1 review
4 helpful votes
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Long story short I have decided to investigate Chime from all the mysterious money coming and leaving account, they do not return refunds and lie as if its processed …. You messed with the wrong $#*! lol

Date of experience: July 8, 2021
Brazil
2 reviews
8 helpful votes
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Forced to give one star
February 17, 2023

I'm incredibly angry I have to even give one star the fact that they boast about early direct deposit is absolute BS when your payday falls on a holiday Your pay gets deposited two days after the intended date while you're waiting to pay bills. Absolutely ridiculous. Don't believe the lies how many holidays fall on a payday think about it it's not worth it. Get a real bank instead of this technological company that isn't even actually a financial institution.

Date of experience: February 17, 2023

Overview

Chime has a rating of 1.2 stars from 191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Chime most frequently mention direct deposit, customer service and debit card. Chime ranks 290th among Banking sites.

service
119
value
113
shipping
4
returns
5
quality
116
+97