Karli E.

I loved Citi bank when I had them! I'd def recommend Citi, and use them again myself. It's been a few years but I always enjoyed their great customer service, and wonderful banking. And their cards are cool too!

I had an account with Chime, and had direct deposit from my employer, going to my account. I was working alot of OT at the time. I got my paycheck DD one day, and hours later my account was drained. It's almost like they KNEW I got paid that day bc they were keeping track of my account. Anyhow, my entire check was taken out at an ATM in Illinois while I was at work. I made a claim and was promised it would b taken care of with no issues, bc it was obviously fraud. The day after I made the claim, I received a denial of my claim. I never even had a chance to send in my forms or paperwork! They automatically denied it. I fought it, fought it, fought it. So, what did Chime do? They closed out my account and savings for no reason! I still have not received a penny from them, and they do not care AT ALL that they screwed me over. This is a horrid bank and company, and I highly recommend STAYING AWAY FROM CHIME AT ALL COSTS! After all of this, I did some research online, and it turns out they've pulled this kind of crap on ALOT of other people as well. Numerous others have had almost an identical situation to mine. And NONE were covered. All were denied their claims, and many also had their accounts closed when they tried to have the situation dealt with. BEWARE OF CHIME! STAY AWAY FROM CHIME!