Chime

Chime is the worst and their customer support is horrid. I have been a long time customer with Chime. I only had one incident where I reported a fraudulent transactions and was told the distance from the restaurant to my home is in close proximity, Chime denied my claim. Even though I had proof it wasn't me. This happened 3yrs ago. Fast forward to what brought me here. Chime motto"Banking made easy" is false advertising. Talking to Chime customer support is like talking to a brick wall. My employer sent my payroll check to chime for direct deposit 3 days before payday. On payday the money isn't in my chime account. I went through the app to speak with someone. This was a major headache and causing me so much Anxiety. I talked through Chime chat and spoken on the phone with several agents only to get the run around. I was told by several Chime reps that they can't see my direct deposit until it's posted. I then asked so where's my money and was told it's in processing. I then asked what stage in the process is my direct deposit? I was told by multiple Chime agents that they couldn't see the process only when it's posted. Again what is customer service for if they can't answer simple questions. Chime also said they release your money as soon as it's deposited. This is a lie and false advertising. Your direct deposit goes through a third party process before it's posted into your account. Chime holds your money and release it when they want to. I was also told I have to wait 2 pay cycles (a month) to get my money. Even though I have been with Chime for over 7 years. I will be closing this account. Please beware don't use chime its a rip off and they don't offer immediate release of your funds=false advertising.

I was scammed out of almost 3k by a Chime employee... Chime continues to deny my claim even after proof was given. DON'T PUT LARGE AMOUNTS OF MONEY IN A CHIME ACCOUNT! You've been warned!

I love my Chime. Well i have been using their service and i will be using their service again. Thumbs up for chimebank.com

Awesome company to help people in need, very convenient, easy peezy lemon squeezy, much,100 character limit...

They tell you will get your check two days early that's a lie I been waiting on my two days early check for a while now I even look to see if it has posted on my job account it shows clearly that it has been an I send them the information they tell me something different an put it all on my job lol what's funny is soon as I did they ended the chat so I really know this false advertisement an then they have problems with the system it will send you an email on some days saying son has changed in your direct deposit an then get you all scared they canceled my card because someone call in on my behalf an said it was use unauthorized an it wasn't me I was trying to see if someone was trying to hack my account an he goin tell me to get off the phone an get on the app an make a request I don't understand why I would do that an I was on the phone with them so if I get off the phone an make a request I will have to wait til they get it to write me an tell me what's going on by the time they get it whoever was trying to get in my account would've took the money by then an they just not secure because I told him I wanna know when an where the call came from he couldn't tell me nothing at all it they just a front to get you to sign up DONT DO IT

Their CEO claims to expect and cultivates customer centrict workforce for Chime. What a blatant falsehood! My fiancée made a hotel reservation through Hotwire but failed to mention an additional 100 room deposit but quickly removing 52.75 from his account. We have provided written documentation from the hotel's manager and general manager that we did not receive the room, their employee not my fiancée canceled the reservation due to Hotwire's FTC violating ads that do not disclose all PROBABLE charges to receive the services requested. Hotel manager also included her information so Chimes disputes department & the magical unicorn known as the "investigation team" could contact her. Chime claims on the website landing page to honor visa's " 0 consumer liability" but they do not as anyone requesting an immediate refund for fraudulent charges, (ie monies taken for services not rendered, prices falsely represented, etc) can expect den8al of the up-front refund, hung up on repeatedly by the disputes department, inauthentic apologies, repeatedly informed (after spending 20 to 30 mins repeatin yourself to customer service tier 1 & 2, and disputes tier 1 & 2) that it's "being worked on" but you as a consumer aren't given the option of having a disputes manager take ownership of the issue until resolution like 90% of call centers & business services companies expect here in the US. But expect, as stated before to be hung up on, lied to, have individuals pretend to be members of upper management such as operations managers, quality assurance trainers, etc but do nit expect a resolution after doing all the leg work to prove your claim is valid, should be refunded, and sending the same information multiple times as items like this seem to disappear almost as quickly as you receive their automated message that your email was received.

I have not received my items I have sent several emails now please refund my money ASAP thank you would much appreciate it