To help me process your request, please submit:
A clear photo of your current and unexpired ID (driver's license, state-issued identification card, or military ID card) that shows all four corners
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One item from this group that is dated within 60 days and shows your full name:
Utility bill
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Water bill
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Please provide this document outside of any envelope, fully unfolded ensuring all four corners of the document are visible.

Confirmation that [INSERT THE ADDRESS REQUESTED] is the new US address you would like on the account. Please double-check my spelling.

We use these details to verify your identity and address to keep your account secure while making updates. Updates can take up to 30 hours to show in your Chime account.

For account security, please upload attachments using this generated secure link: https://docs.chime.com/232cc729-7871-4bd6-b7e3-e2f424fb8908. This link accepts 10 attachments at a time. Documents must be in JPG, PDF, RTF, TIFF, PNG or HEIC format. We don't accept Google Drive Files or other document formats. We may request additional items after the initial review.

To upload documents using the secure link:
Click on the link provided in this email, then click Add an Image.
Select up to 10 images to upload and click Submit. Once submitted, we'll take a look at the documents and get back to you. We aim to respond within 4 hours, but you may experience longer wait times outside business hours.
If the link has expired after an hour, you can regenerate the link by clicking Send me a new link and looking for another email with the new link.

Once I receive this information, one of our support representatives will be able to update your account. Please let me know if you have any additional questions!

Thanks,
Wade | Chime Member Services

​just to fix a minor problem they can't seem to fix. Chime bites I'd love to see a class action suit against this neobank. Hundreds of people have lost money or there money is tied up for months while disputes drag on only to never see their money again. Sign me up for a lawsuit. They claim you can link an outside bank and transfer money between the accounts but then it doesn't work. I got out of traditional banking for a similar reason. I just pulled my money out of chime. I honestly don't know who can be trusted in the banking industrial complex anymore.
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