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Oregon
1 review
0 helpful votes
Follow Tony G.
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Horrible! Horrible! Horrible service on Christmas Day! The only way to watch NFL games on Christmas Day (2024) was supposedly on Netflix! When we turned on the channel there were no games to be seen! I hope the NFL NEVER gives Netflix the right to air NFL games again!

Date of experience: December 25, 2024
North Carolina
1 review
1 helpful vote
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NOT WORTH THE MONEY
November 16, 2024

We have had netflix for many years and over the past 2-3 years the service has gotten progressively worse. Movies are slow to load, most times freezing part way into the loading process causing me to have to go out of netflix for 10 to 15 minutes, then going back into it just to get the movie to load successfully. All the while netflix is constantly raising their rate under the pretense of improving the service. What's actually happening is the board members are crying for bigger dividends! I think it's time to drop netflix for some of the other streaming services (there are others out there). T. Shoffner

Date of experience: November 16, 2024
Tennessee
2 reviews
1 helpful vote
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Netflix should have been better prepared for the boxing matches tonight. The poor quality is inexcusable, and I realize now I should have followed my convictions and cut Netflix off when they made the poor decision to donate the hard earned money of their viewers to the Harris campaign. They obviously should have used that money to upgrade their live streaming capabilities.

Date of experience: November 15, 2024
Texas
2 reviews
1 helpful vote
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I resubscribed to watch the Tyson fight - most disappointing experience ever - ever - ever - ever. They should be ashamed - they have experience but, acted like a 'rookie org'.

Date of experience: November 15, 2024
New Mexico
1 review
0 helpful votes
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Disappointed lately
September 28, 2024

I'm disappointed that Netflix has added adds now. This was one of the major draws of a streaming service and now you have to watch adds or pay a premium to not have them. Very annoying. Also, I hate how most of the Netflix originals most of the time are not family friendly. There is often so much foul language and sexual content that the majority of the time, if I see that it is a Netflix original, I just skip over it. Shows don't have to have all of that to be good. Wish they would stop feeling like they have to add more and more of it.

Date of experience: September 28, 2024
GB
3 reviews
2 helpful votes
Follow Jim T.
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I have joined them on 11th September 2024, but now a month later, Netflix logged me out from my Xbox Series X console I was using, this happened to me yesterday and now it happened to me today.

So y'know what I did? I cancelled Netflix as I'm not willing to spare £10.99 a month for 1080p image quality with no adverts, even though their wide range of animated movies are some I already have on Blu-ray and DVD too, but with Netflix that keeps on logging me out from my Xbox Series X console, I've had enough. I use an app called Revolut which you can block further payments, and I did that to Netflix.

So anyways, screw Netflix and I'm sticking to Disney Plus.

Netflix is a timewaster, and not reccommended.

Date of experience: October 11, 2024

I hate Netflix.
October 5, 2023
Previous review

They completely abolished password sharing and my sister is paying for it, and when I go on it it says that the TV isn't part of the household.

After three attempts at entering codes in, they decided to restrict me into using Netlfix. I'm not sad that this happened to me, the reason why I gave up on Netflix is that there's nothing good to watch anymore. Their web shows 'billed as Netflix Originals' but made by independents, they decided not to recommission most of 'em in the Top 10 which was putting subscribers off.

I'm a physical media collector and I much prefer that over streaming services. The only thing I like about physical media is that I can watch a movie from my expansive Blu-Ray collection.

I have one Dreamworks webtoon series that Netflix commissioned on DVD called 'Trolls: The Beat Goes On! Series One' and also a Netflix original film, 'The Mitchells vs the Machines' on Blu-Ray.

If I have a Netflix original animated movie on Blu-Ray, I can watch it all the way through without the annoying 'suggestions' overlay during the credits, even if it's graphical credits it still triggers the overlay graphic, which meant I had to fish out the remote and press the arrow keys to highlight 'Watch Credits'. Even if Netflix thinks that 'credits on movies and TV programmes are bad' they're not, I like to respect the filmmakers. And on their originals, they even have credits.

Goodbye Netflix, I hope to see you fail.

Date of experience: October 5, 2023
Armenia
15 reviews
2 helpful votes
Follow Nat G.
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Netflix is my go-to streaming service for its vast library of movies, TV shows, and original content. The user-friendly interface makes it easy to discover new favorites, and the personalized recommendations help me find content tailored to my interests. I appreciate the ability to create multiple user profiles for personalized viewing experiences. The monthly subscription fee is well worth the endless hours of entertainment

Date of experience: March 29, 2024
Florida
1 review
2 helpful votes
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Neflix use to be my favorite, but they decide to improve service and instead of be better now they are worst, even if you paid for premium you are not allow to download offline movies because most of the lap top are not compatible with their new "upgrade", meaning that if you want to see their movies or series offline you have to buy a new lap top that they decide is good for them. I'm very disappointed and they have robots at customer service that do not help at all.

Date of experience: July 29, 2024
Romania
1 review
0 helpful votes
Follow B G.
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Is not worth the money he don't have translate for all movies and some movies not there if u go other country maybe u find is like Netflix is belong to other company on every country diferit owner :)) that's is piss of $#*!!

Date of experience: March 7, 2024
Texas
1 review
1 helpful vote
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Although Netflix has movies and content not created by Netflix. What the corporate philosophy does is another matter entirely. The main ideology is Progressive Liberal Left to which gets inserted awkwardly into almost every storyline with token inclusive characters like they were checking off a checklist. To say it's bizarre is an understatement.

Date of experience: July 20, 2023
Canada
1 review
3 helpful votes
Follow Skyllar E.
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Costumer for 8 years no more
February 13, 2023

New single household policy means I'm closing an account I've had for 8 years between my mom and I. Guess I'll see what other streaming services there are, now that they've officially ruined a way for two women in a family to budget in streaming. Two people, but two households. That's why we paid for more screens at a time, this is actual bull$#*!.

Date of experience: February 11, 2023
Canada
1 review
5 helpful votes
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I've been a customer of Netflix since it launched In Ontario, Canada. The prices keep climbing and the entertainment is on a landslide. I am all about diversity and the occasional B-C rated movie but come on now step up your game if you're going to keep my bill rising. I'm grateful for a competitive market, therefore shopping around. I would like to remain a loyal customer so give quality services. Jennifer B Thunder Bay

Date of experience: June 3, 2023
Colorado
1 review
2 helpful votes
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They can even host all shows and movies. I'm watching one piece rn and they only have a few seasons on netflix. They just sent a notification saying a new season 5 or 6 is out. There are 20,000 other websites that actually have all 15 seasons ready to watch. I'm so tired of this company I cancelled my 8 year membership. I'll watch elsewhere. Good bye!

Date of experience: October 4, 2023
Montana
1 review
19 helpful votes
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Con artists
June 20, 2023

My mother works hard and pays for our family's Netflix subscription. Now that I've moved away for college I'm apparently not apart of the family according to Netflix because I don't live in the house with her?! Even though she pays for the premium subscription already and it allows for 6 devises but apparently we have to pay and extra 8$ a month just to "add me" to the plan?! Seriously?! I am part of the plan you're just trying to find ways to rip off people and con some more money into your bank account already full of billions of dollars.

Date of experience: June 20, 2023
New Mexico
1 review
1 helpful vote
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Getting greedy
March 13, 2022

I've had netflix for a few years now, and it seems every year they raise the monthly price. I don't see the difference in better changes at all, so why raise the price? Also, they don't have certain movies on there that I want to watch that brings back my childhood, " The Meteor Man" for example. Makes me miss Blockbusters.

Date of experience: March 13, 2022
Philippines
1 review
0 helpful votes
Follow V T.
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I am on the line with a so-called "Customer Service" that cannot even set proper expectations nor empathize with a customer. I was asking for a reference number which you can surely give but he chooses not to. Kept me on hold for a very long time without any timeframe. Very rude tone in the Live Chat session.

Date of experience: May 16, 2022
Canada
1 review
6 helpful votes
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Netflix sucks
February 14, 2023

If I could give zero stars I would. Like mostly everything Netflix has become unaffordable. With the new guidelines all my favourite things about the service are gone. They are becoming one step closer to becoming like the cable companies I so despise. My parents, Aunt and Uncle and sister and her family are all cancelling their services and I am downgrading with a serious consideration of cancelling all together. Thanks for ruining what was previously the best thing going when it comes to streaming services.

Date of experience: February 14, 2023
Ohio
5 reviews
3 helpful votes
Follow M. A. m.
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I dropped Netflix through ROKU almost a year ago. I continue to be billed every month on my credit card and they tell me to contact Netflix who then tells me I am still using the service. We live in a senior condo and only have family in once in while and we do not watch anything they are visiting, I am the only one who watches programs and cannot get the company to acknowledge my complaint. NOTE I did try to go on in October to watch the World Series but it wouldn't allow me so I immediately deleted it again.
What a mess, and they are still taking money from me on a monthly basis.

Date of experience: June 15, 2024
Canada
1 review
1 helpful vote
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I'm not going to lie, I don't pick through my Credit cards for every charge. I know I should but my entire life is charged on 1 card, so unless it's a bigger charge I don't really pay attention. However because it was recent I noticed a charge from Netflix. I cancelled my Netflix account March 2023. That was the last month that ever should have been charged to me. I searched my credit card and found that I have been charged since May 2023. I called Netflix and they explained to me that my account was compromised and they changed the account information but used my card. I would assume that they would refund me my money as they could see that the account was hacked after I closed it. However that's not the case. He told me on the phone that he could only refund the latest payment and I would have to go through my bank to dispute the charges. My bank told me they can only go back 3 months. So I reached out to Netflix via chat to see if they had a fraud department or anyone that could explain to me how someone was able to change my account after I closed it. She sent me a link to show me how to make sure my account was secure. Once my account is closed, isn't security their issue? Shouldn't they remove my credit card information if my account is closed? They allowed over $300 to be charged to my card and won't give me any information or help. I did a little bit of a search and it looks like a lot of people have had issues with Netflix charges. But where do you go when their not willing to take care of their customers and their credit card information?

Date of experience: August 8, 2024
Illinois
1 review
3 helpful votes
Follow Sara V.
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Although I belong to the 9.99 a month plan as advertised, I have repeatedly been charged $21.89 monthly. I no longer share my account with my children, because I can't. And it would just cost more. The content has dwindled greatly over the years, and I find more value in every, and any other application.

Date of experience: August 20, 2023

Overview

Netflix has a rating of 2.9 stars from 1,821 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Netflix most frequently mention customer service, credit card and good movies. Netflix ranks 1st among Streaming Movies sites.

service
276
value
275
shipping
113
returns
116
quality
257
+46