SquareSpace

I switched to squarespace after being so frustrated with the way wordpress.com are steadily ruining their platform under the mantle of improving things. I thought squarespace would be a massive improvement, judging by reviews and templates offered. I've been disappointed in several ways, reducing my review from 4 stars to 1, so here are the pros and cons so far:

PROS:
Nicer templates
More design flexibility than wordpress.com in some areas
Reasonable backdoor/ editing interface

CONS:
Grossly over-priced for what you get
Prices advertised don't include taxes
They charge you when you transfer domain names and don't tell you upfront
You can't create even basic tables, which is shockingly inadequate
Forms have limited editing flexibility once you create them, and if you forget to insert something then you have to delete elements in order to do so (very basic design flaw and time-consuming to use).
Support access is very poor compared to wordpress.com with no real time chat available whenever I try to use it (only an irritating AI chatbot, which is infuriating). You are left to email for help, which is clumsy and too laborious for sorting problems efficiently.
Even by email they seem to send you generic cut and paste advice.
Features that are free on Wordpress are chargeable on Squarespace e.g. members areas
Members Areas navigation is limited to one item on a menu, which is ridiculous
There is no way to backup your website to protect against loss of data, which is shockingly inadequate given the money they demand...

COSTS:
Wordpress £36 per year
Squarespace £244 per year for equivalent features

I'm so disappointed with squarespace.com even though I'm happier with the template I'm using (the only advantage). Basic features like tables are essential, and squarespace just doesn't have them. They seem to be very focussed on money-making over service.

Please get your act together squarespace. A little more focus on delivering good service to customers and less on profit would make a world of difference.

Squarespace offers an easy-to-use website builder that allows me to create professional-looking websites with minimal effort. Whether for a personal blog, portfolio, or online store, Squarespace provides customizable templates and intuitive design tools to bring my vision to life. I appreciate the responsive design and built-in features like e-commerce functionality and analytics. Squarespace has simplified the process of building and managing websites, allowing me to focus on content creation

We have always purchased domains through Google Domains until Square Space bought that business. So, we purchased two domains via Square Space with WHOIS and Information set to "private." After the purchase and within two hours, the phone calls started to pour into my phone...15 in one day with "website Designers" referencing one of the domains I just purchased. Do Not trust this company unless you purchase the domains from a third party. So disappointing.

It's an amazing resource for creating all sorts of websites and even your own blog spaces using templates.
The results you can achieve with Squarespace are fantastic. They provide you with the in-depth analytics too so that you know where to tweak to make your website work more efficiently.

Squarespace is a pretty good website builder for an average user. However, it lacks in features. It's simple to get started and the learning curve is moderate. I recommend Squarespace for portfolios and vCards only. The features and flexibility for using Squarespace for an eCommerce site is not great. Overall, the website builder is good.

I bought things that I need in this site. Everything is good. I like its support. I recommend this site to my friends and relatives.

Fist of the number you call tells you to talk with them on the computer. To top things off you don't even know who is on the other end. The communication with em them are very poor. They have held on to my refund over three months and still have not received it. This company should be out of business

I've been with Squarespace since they were little more than a small start-up company. Yes, as other reviewers have pointed out, they are a bit pricey compared to other web builder/hosting companies, and their design tools do take some time to get used to, but their templates are very professional looking, and there are some really great looking websites on Squarespace. But the main reason I rate them 5 stars is their reliability and superb customer service. They helped me last year to transition from Squarespace 5 (the old platform) to Squarespace 7 (the current platform) most efficiently and with no downtime. Their web-building software is not for dummies like Weebly (I don't mean that as an insult because I also use Weebly for a very simple site that I have), but Squarespace has some superb design features once you get into it. For those who say it's difficult or confusing, I would guess they are not reading the tutorials that are on the Squarespace website. Once you've taken the time to go through those, it's nowhere near as difficult as it might first appear. I also use the Wix website builder. For a premium website, I wouldn't go past Squarespace. For a budget website, Weebly is fine. Wix is somewhere in the middle.

I heard rumors about this web design company and I'm sorry to say that it a scam even though I don't think it right for squarespace should charge money after all the world is in danger of World war three. It would be good idea to do a free plan like other websites

SquareSpace offers one the ability to make a website with the purpose of selling a good or product to customers. As opposed to other sites, SquareSpace is a little tricky to navigate. Price for SquareSpace services are higher than competition such as Weebly. However, SquareSpace offers a lot more features than most of the competition.

Their so called award winning customer service is major BS and going downhill fast. Ive had them for 2 years now- the lady who built my site liked them. Recently I needed help with website billing and Domains because I am moving and changed my primary URL, wanting to cancel the other and all I could get was people emailing me links from India or some other country- who cares where they were. Point is they are NOT HELPFUL! You have to do it all yourself and there is NO HELP>

I don't have a problem with these guys, really; I've been looking around to create a website for audio book publishing, but this (strange) 300 mb limit makes it impossible. This site inculdes audio book publishing, so I don't understand why they would include a template for it. I have two audio books and both are nearly 1 gig.

I say I don't have a problem with this site, but, I never actually used their site, because I can't do anything. Other creator website don't even have an audio book template. What's even more strange is, a YouTube guy receommended this site.

I've designed a number of websites on a number of platforms, and Squarespace is my favourite by far. It does take time to get used to their design tools, but once you do it's well worth it and the results are stunning websites. For me it's all about the user experience when they visit my site, and simple navigation, compelling aesthetics and clear structure are paramount. Highly recommended.

These guys host beautiful glossy web sites, but the back door is not so beautiful. NO phone support & lots of software protocol & operational issues. You can lose your on-line presence due to some of these issues & little warning or response. SEO Metric problems for sure. Don't e in a real hurry to get a response or attempt to use their chat... never available.

Good site but requires some experience to use it properly. Also the prices may appear a bit confusing sometimes.

Was not satisfied at all. They charged my credit card after I was told it was a "free trial." It wasn't even what I wanted. I wanted an actual domain name and they just created a myname.sqaurespace.com. I can get one of those websites for free.

When I inquired about getting a refund they told me that they do not issue refunds.

The site looks beatiful but when it comes to usage - its kinda pricey and can confuse the customer if You are not proficient in the site building. Yet rather good.

I don't recommend using this platform at all. I was recommended by someone who told me Squarespace had free options for websites. When I created an account, I had access to all of the templates. Naturally, I thought if it was letting me use them, it was free. Since I hadn't purchased any type of subscription. I then spent FIVE HOURS building my website. After running into multiple code errors that not even my web design friend could figure out, and struggling with the tools which were difficult to make sense of, I finally decided to publish my website. Still thinking it was free, I purchased a domain but found that my website was still not accessible. It took another 30 minutes to find how to publicize my website, only to discover that I need to pay $16 monthly to publish. Furthermore, when I looked into canceling that subscription, the cancellation takes down my website immediately, without even giving me the remainder of the month which I paid for. I feel like I was scammed of my money and hard work. Horrible experience.

Squarespace has saved us thousands in merchant fees (along with stripe) plus thousands in admin bills from web developers, plus months in development time. I really really wish I knew about this company before we spend so much money on rubbish sites. I cannot recommend them higher.
My only criticism is that there are a few customisable things that are tricky and not included - rolling payments, popups, affiliate coding etc, but the pros are significantly higher than any negative I could think of.

Oh my god YES! This company gets it. They've created an incredibly easy way to make a website for cheap! Getting a domain and a year of service is about 96 dollars. Amazing deal, amazing service, amazing product.

I found it to be terribly difficult to use when I tried it a little over a year ago -- prohibitively so. I have a friend who uses it, so I intended to do so, but even the simplest things were terribly difficult. Pretty templates, but not worth the effort.

The interface is very confusing to navigate especially for such a big price tag.

Square Space is the place to go if you are starting a new business and need an exceptional web appearance. I didn't know where to turn to start my company's webpage and couldn't be more thankful that I found them to build an amazing site that makes me money!