Roberto M.

I have iMacs and this store carries NOTHING for Mac users.

They have the large assortment, but not the right price. Too many times I've been disappointed with the right toy, too expensive. I can get the same item elsewhere for less.

The sites are so commercialized that it makes this an annoying shopping experience. Besides, AAirlines now gives me their lowest fare guarranteed. No need to be with Travelocity.

Their customer service is absolutely a disaster: rude people, uncarring, and disengaged. Their stores are dirty and lifeless. Bought a 'ride-along' that had engine problems within one month and was nothing but hassles trying to get the store to live up to its agreement.

I went there last week out of chance. Nothing has changed, though. Expensive items, good selection, but expensive.

I love the store and the product assortments, but they are simply too expensive and truly don't add value to the customer.

Lowe's is simply better: friendlier customer attention, support and great prices and products. HomeDepot is simply not what it once was.

I went to Target 1½ months prior to Christmas to purchase a couple of gifts and w/ in a week I had fraud-protection department calling me because of unusual charges to my account. I had to get new cards and spend time of phone helping credit card company sort through delinquent charges.
It turns out that going to Target puts one at risk of losing their privacy. I will never shop there again.

Kmart's product assortment leaves much to be desired, and yes I know they have national brands. Maybe its simply because the stores are run-down, dreary and the employees look tired, uninspired, they're not friendly and little to no service.

I feel embarrassed to shop in Kmart stores.

The best customer service anyone can expect was provided by IvyExec. They were diligent in their process, and explained carefully what steps were taken and the expectations. I was asked many questions and very valid. I felt I was able to contribute significantly which added to the overall positive experience.

Great work IvyExec.