My experience in Gearbest was awesome, all my orders have arrived fast and I never ever had problem about it. My last product that bought there have a premium material and I'm really impressed with it.
If you are looking to shopping for some product and have not sure if the GearBest is good, don't think twice and go for it, I really recommend it.
Outstanding website with very low prices. I like it because there are more shipping options than other websites. Items are always very well packaged and all information that is listed are correct. They always have some promotions. The website is great and simple.
Very good prices in this store, the fastest delivery is 12 days, you can always see reviews about the brand with the photo, the support works correctly and always answers all the questions at the time, I'm glad that I found the gearbest.
The best site to date in the purchase e-cigarettes. Free shipping and fast and high quality in the products. The product was delivered in 25 days cheap original delivery Good service This work also has a wide range of products that are always flawless.The site also has its own classification with this it is possible to find immediately if the product is good or bad big shop!
I am very very satisfied! I love: flash sales, low price, fast shipping, quality support service, preorder honestly I do not have any problem with the best gear. I recommend it
I have made 4 orders from GearBest during the last couple of years. All orders arrived in a very reasonable time (in ca 20 days). Especially fast was my last order from China to Estonia arrived in only 9 days! I know from my personal experience that GearBest is a trustworthy site. One time the product I ordered was out of stock and my money was refunded right a way. The selection is very good there, also the prices. Recommend it!
I have already a lot of experiences with Gearbest and I am very satisfied with theirs services. Theirs products offer very good value to price ratio, delivery is quick (average 20 days from dispatching date) and reaction to my questions is also very quick (inside of 24 hours). They also solved problematic issues to my satisfaction. I recommend this supplier to other customers. I will continue shopping with Gearbest.
My experience buying with GearBest was entirely satisfactory.The validation of the payment was quick, processing a bit slow and that caused me a bit of disgust however the package arrived in excellent conditions and for the price they offer, I rate this service with 5 stars.
Gearbest is a great site compared to the competition, you have the best products at the best prices, their service and support are great compared to other stores, I have nothing to complain about. Everything arrived as planned, I was only disappointed with the packaging, since it came with no protection but arrived without damage. I liked my purchase through GearBest. Trust website, customer support always to clarify all doubts and questions. 100% safe shopping. My order number WP**************
I ordered a charger over a month ago and Ive emailed them multiple times and I still have not received my charger. My card was charged and the site says it was shipped but its sitting in the wear house. Horrible customer service. After emailing a bunch of times and waiting for so long I ordered from somewhere else and got it within a week.
I bought a product whose cost was advertised as including shipping, but I was forced to pay extra to DHL before the product was delivered. GearBest initially refused to reimburse me.
Following my review on this site, however, they have now reimbursed me.
Dear John,
We are sorry that you have had local customs and tax issues.
Please kindly refer to our policy on tax here:
http://www.gearbest.com/about/faq.html (see Tax and Customs Duties).
We have sent you a message via a ticket, with a solution regarding your case. Please kindly view this and reply to us.
Many thanks.
Gearbest.com
Purchased a flight controller stack for my quad on March 31,2018 and after a couple of power ups a fet on the esc decided to give out. Contacted customer service and after explaining what happened and sent them some pictures they asked if I wanted a refund or a credit. Asked for a credit which I used to buy a different flight controller from them. They were really fast a responding which was awesome.
About the store: you can find various products at very good prices and great delivery options and conditions.
The look of the site is tidy, professional, which means if you have an online experience, in a few seconds you can see that there is a serious store behind it.
A nice experience every time I bought. The store has periodical promotions.
A serious store, good prices and a wide range of products. Five Stars.
Dear Tanase,
We would like to thank you for your kind review. We will always do our best to ensure customer satisfaction, and it is good to hear that you have had a positive experience.
Please visit Gearbest again soon to get our latest deals.
Many thanks,
Gearbest Customer Service Center
Gearbest is one of the best companies to buy great quality stuff. I always buy electronic things from them, and my friends buy from Gearbest too and we're all very satisfied. Items come very protected and packaged so good. What attracted me for the first time was their cheap price, but now what attracted me more is the quality of the products and their lovely customer service. Customers are valuable to them. I advise anyone here to buy from gearbest! Thanks
I've always wanted to review the Gear Best website to be able to recommend it to less experienced people and finally I can do it.
Start by saying that the website is designed very well and facilitates the shopping experience. The review system is simple to use and above all very useful to realize the characteristics of the object you want to buy.
As for the assistance, every time I needed it the operators were very helpful and efficient, solving the problem in a short time. Payment methods are many and secure. While items sold very often are of good quality if we consider the price at which they are sold. And finally I would like to talk about the expedition to Italy, which although slow is still very cheap and often even free.
In short, I advise everyone to use gear best for any type of purchase.
I did more than 20 orders. The shop is excellent. This product quality. Support is fast.
Again I ordered like LEGO building blocks.
Good quality
Bright colors
Easy to connect
Good toy for pastime
Store As is always the best. Rapid clearance. Fast delivery. Good packing.
I have had a good experience with GearBest. I bought a action camera and it came undamaged and in a timely manner. The prices seem to beat everyone else on the internet and i will definitely be buying more gadgets through this site.
Gearbest was the first online store where I shopped and I chose it because it was very well recommended.
There is a great variety of products of excellent quality with very affordable prices.
Deliveries are usually fast, which makes the experience very rewarding.
In general, gearbest is my favorite shopping website.
I'm very happy to know gearbest, I haven't get any issues for 4 years and more than 15 order.
I love the high quality of the product in gearbest.
The shipping is very good and quick.
The service is amazing, just contact support and they will be very helpful.
Finally I won't stop shopping from this website.
You will receive rebate points on whatever you have purchased. To get even more points simply write a review. They have monthly deals at very affordable price, the points you have collected can be use for discounts! I really like the system, give it a go.
It is much cheaper than other online stores.
Delivery time to my country takes a while, but it is very safe.
The refund process is very good, they are compressible and friendly.
It was a good shopping experience for me, I recommend them..
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Honor,
Thank you for taking your time to write your review.
We would like to resolve this matter for you, but before that, would you please send us an email to Gearbest@outlook.com and let us know your order number?
Thank you again for bringing these matters to our attention.
Best Regards
Customer Service