Gearbest

I bought a tablet from GB. After 41 days the tablet will no longer turn on. I opened a ticket at 43 days and they are telling me that I'm not eligible for a refund. My options are ship it back to them (which I pay shipping) and they will fix it (I have my doubts). I can keep the useless tablet and they will give me a $35 credit at GB or I can have it fixed on my own dime. I find all options completely unacceptable. This is a defective item and should be fixed or replaced at no charge to me! Customer service is a joke and all I get is the run around. Do not order from GB! Save yourself a huge hassle and head ache and buy somewhere else.

Contacted customer service multiple times to cancel the order 3 days before my order actually shipped. Each time I got some canned copy-paste reply saying to wait for my payment to process. On the third day they claimed they "shipped it" and could no longer cancel my order. I refused the package when it arrived and had it sent back to Gearbest and they offered me a $12 refund for a $83.77 order. In the middle of a PayPal dispute now... So ridiculous.

Do yourself a favor and don't get baited by the low prices and buy from another e-commerce site.

FYI: It seems like they filter the reviews on their site as there is not 1 negative review on any product. Also it seems like they go to sites like these and generate a bunch of bogus reviews to get their ratings up. You can tell when the reviews are fake when they feature the same crap english used to answer their support tickets.

Gearbest. Store where to buy for 3 years. Latest purchase is Xiaomi wifi radio. The price was a little higher than at other Chinese stores but the shipping to my country was free courier on that day. Xiaomi WiFi Radio to configure helped me website http://ximiraga.ru Now the device can work not only with Chinese but with radio stations of Russia, Ukraine, Hungary, Germany, Italy and other countries.

Pro: it have a lot of stuff, low prices, free shipping (most of the times) and better than all, it have best customer support i ever seen, they give me another action figure becouse fist one has been damaged during shipping, and all for free. I'm really satisfied of gearbest, unlike other shopping store.

Cons: delivery times are a bit long, but since are free i'm not complaining

Order in that store for more than a year. Always everything is excellent, high quality and fast.
All my orders received ok.
Only one product was delivered with a defect. I contacted you and provided pictures of this product (defect). After that I received monetary compensation from you. Therefore, I have no complaints.
I am confident in this store!

Order 4 x yeelights from GearBest as they were cheaper than anywhere else. Products arrived much quicker than expected and I were in perfect condition. The order process was very easy, I like that I can use PayPal for add protection. I will be ordering again and already have 6 items in my basket! I have only had to contact customer service once but they answer very quickly and responded to my question.

Original Xiaomi Mi WiFi Router 3G - This is the best purchase i have made and the deal was too good to be ignored. I got this for 26.99$ during the new year sale.
The shipping team did a great job. They delivered the package well before time.

They have a lot of products of great quality, the shipping was really fast and cheap. I'm so happy with this page cause you can find anything you want for less price. :)

I purchased a Lenovo P8 on singles day from Gearbest. It was meant for Christmas. I was a bit concerned if it will arrive till Christmas Eve. GB's Customer support is great, they made a good job and got the tablet in time. I got it on December 21.
My mom was very happy, it was her present! :)

Drone really fantastic, comparable to the famous DJI drone brand.
The videos in 4 k are beautiful and with the latest firmware update the room is great.
The shipping to italy was about 13 days and the package really well done.
I recommend to everyone.

If you compare the prices vs others online stores, always you can find the best and lowest prices here in GB.
Also you can pick items from different vendors and usually send all the items in the same package, this for me is very important.

It was quite good, I did not imagine buying online so comfortable and I was quite nervous to know if the things I asked for would come from China, but that's right, I've already done 3 orders for Gearbest and everything has arrived in perfect condition. When I have had to contact support, it has been quite effective and I have been solved in the best and fastest way. I definitely have no complaints.

Best store to buy online. Many choices for all types of tastes and budgets. Fast deliveries to Portugal, no problem with customs or with orders. Cost of shipping very reduced or even inexistent most of the time what neither in national stores happens, which makes even more appealing the purchase on the site. I've made several orders for all kinds of products and I've always been satisfied. Have fun buying at Gearbest, there is always something new and appealing to buy: D

Gearbest is my favourite store for import my Xiaomi and high tech products!
They are really serious, and the delivery is fast and efficient!
I have never had a delivery problem or a faulty product, it is an excellent experience and a very good seller!
Regularly There are coupon codes, and the rates are really very good!
If you have never bought on Gearbest, you can order without hesitation! You will not regret it

I have already ordered some items from this site. And I always remain satisfied with items I order. I can list advantages:
1) Fast shipping
2) Low cost
3) Good support
In this store you will find everything you need.

I bought knive and survival tool. It have very low price and very good quality original product. Order was dispatched fast. Support center quickly responded to all my questions about products.

I would recommend gearbest and I am satisfied with the shopping.