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Gearbest
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Gearbest

gearbest.com
RU
1 review
0 helpful votes
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Nice
July 27, 2017

This is one of the best sites for buying cheap equipment and other various accessories. Basically I buy vapes there, because they sell to me 2 times cheaper than in my city. I also bought a smart watch there. If something goes wrong, the support service will answer any of your questions. A couple of times my goods were lost at the post office, but the site generously sent it again or return the value. And the bonus system of discounts motivates to buy more and more

Date of experience: July 27, 2017
Italy
1 review
0 helpful votes
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A trusted choice
August 9, 2019

I've had many good experiences with Gearbest. All products arrived in time and they always were flawless. Also my personal experience with Customer Service has been nice, they quickly answered and solved any issue I had.
Prices are competitive and I found many great offers.
I think I'll definitely keep buying with Gearbest.

Date of experience: August 9, 2019
Italy
1 review
0 helpful votes
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Gearbest is my go-to place for smartphone and Xiaomi products. I've made 4 order till now. The prices are great and with expedited shipping, The website is well organized, easy to use, and features great sales on a regular basis. No problem with all of my order. I can recommend gearbest.com to all!

Date of experience: February 4, 2018
Italy
1 review
0 helpful votes
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Excellent store
April 13, 2017

Gearbest.com is an excellent seller. Communication is at a high level. After sales service is impeccable. The service is polite, prompt, professional. Each shipment show a very good packaging. With the first purchase i didn't expect much, but i was really surprised. I recommend this seller and i will buy again... thank you

Date of experience: April 13, 2017
Germany
1 review
0 helpful votes
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Gearbest shop
August 31, 2017

Gearbest has good prices the shipping speed to germany is about max 3 weeks or faster but thats ok, you buy in china. If there any problems with your order the supp0rt staff helps you fast to find a good solution

Date of experience: August 31, 2017
South Carolina
1 review
3 helpful votes
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Rip off
January 6, 2016

I ordered a self balancing scooter as a Christmas present the 29 of November and here it is January 6th and its still stuck in customs. I asked for a refund so I could go somewhere else to purchase the same item and because its been shipped out they won't refund my money. I will never order from here again and I will definitely pass the word for no one else to order here either.

Date of experience: January 6, 2016
Lily L. Gearbest Rep
over a year old

Dear Tami,

We're extremely grateful for your constructive feedback.

We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.

It would be very appreciated that you could reply us in original tickets.

Many thanks.

Gearbest.com

Portugal
1 review
0 helpful votes
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2 years have passed since my first order on Gearbest. Since then I brought many products at unbeatable prices and I've never been let down. As if the prices weren't enough, they offer the best shipping solutions to all around the World. Customer care is the best I know, fast answers and always very supportive. If you have never buy anything from them, now it's the time. I'm pretty sure you won't regret it.

Date of experience: February 25, 2018
Ukraine
1 review
0 helpful votes
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Review about the store.
September 29, 2019

I have been shopping at Gearbest for about 3 years. Always good prices and fast delivery. Also, the store has good service in both pre-sale and after-sale consultations. Support is available in both English and Russian. It is very convenient. I can say that Gearbest is one of the best online trading stores.

Date of experience: September 26, 2019
Romania
1 review
0 helpful votes
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Very good store
October 17, 2019

Gearbest online store, is a very reliable shop, they have very competitive prices, and wide range of merchendise.The shipping is in safe condition, and in decent times, customer service is replaying in 24 hours, and the resolve if you have any issue, i can only recommend the store. Order No.: **************176, 22/08/2019 19:59:28

Date of experience: October 14, 2019
Ukraine
1 review
1 helpful vote
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Elephone P3000S 3GB
June 10, 2015

I am satisfied with the store gearbest.com. High-quality products, fast delivery, good packaging goods. Many shares for a large number of goods. Having proper description of each product.
https://youtu.be/uBMqsSf_tVE

Date of experience: June 9, 2015
Oklahoma
1 review
0 helpful votes
Follow Cesar A.
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Lately this has been my favorite website to visit and make purchases. I'm always browsing and finding great gadgets and best of all, they have better prices than other websites. Their customer service has been super effective. They have a great variety of products plus they offer free shipping all over the world.

Date of experience: March 4, 2015
Kazakhstan
1 review
3 helpful votes
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Great store
April 9, 2016

I found repair parts RC boat with excellent price at this shop. Order No.: W**************. Order was sent on next day. It took about 2.5 weeks, delivery very fast for my country. The repair parts was Packed in a cardboard box and wrapped in a thick layer of bubbly film. My grandson can repair their boat fast. He is happy. Products that i got are 100% original and works great.
I can really recommend this site.
I will definitely buy there again.

Date of experience: April 8, 2016
Washington
1 review
4 helpful votes
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*Update*
GearBest reached out to me after seeing my issue posted here and provided a resolution.

Original Post:
I ordered a car camera@ $59.99 on their website when they have promotion.
They cancelled my order for no reason and ask me to buy at original price = $89.90.
The customer support said they "understand my frustration" and gave me 100 points == $2! WTF?

Please save yourself the trouble and stay away from them!

Date of experience: February 18, 2017
Lily L. Gearbest Rep
over a year old

Dear Jacky,

Thank you for your comment.

Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.

There may be occasions when GearBest confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered in a timely fashion, GearBest will contact customers and offer to cancel the order and refund purchase prices in full.

We have contacted you via our Support Center. Please reply to us there.

Many thanks,

Gearbest.com

Poland
1 review
0 helpful votes
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Hi! I made several transactions through this shop with wide price ranges, from 50 cents to 220 dollars. I highly recommend this shop because of their great prices, great customer service, fast shipping, various methods of payment and both web and iOS application, so I can make transactions through my phone and computer.

Date of experience: November 23, 2017
Puerto Rico
1 review
1 helpful vote
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They got great prices and always have received what i ordered, the annoying part is the waiting, it just takes too long to get your ithem once u place ur order, i have paid a little more elsewhere because of it.

Date of experience: December 7, 2017
RU
1 review
0 helpful votes
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Real sales, not like in other stores. If you follow one of many social accounts of GB (i prefer Telegram), you can catch very, very good price. There are negative moments in work of web site (site not show photo of parcel), but this is nothing. I bought and will buy on GB.

Date of experience: December 28, 2017
Portugal
1 review
0 helpful votes
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The best online store
January 4, 2018

I'm a customer of Gearbest for over a year and I've done dozens of orders.
I can say Gearbest is the best place for online orders. They have a huge sort of great products at very competitive prices. Shipping time to Portugal is faster than other stores, since they ship the products almost immediately and use quality carriers in Europe. Products usually take around 15 days to arrive, while other stores usually take uo to 30 days or even more.
Also, their support and warranty policy is very effective, since they've been very helpful the few times I needed support.

I totally recommend this store, since I always had my product delivered and found great promotions on Gearbest.

Date of experience: January 3, 2018
Greece
1 review
0 helpful votes
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Gearbest Dropshipping Activity
January 2, 2018

Gearbest has the best prices in the world of e-commerce. It can help you with your dropshipping business. They can ship out the item without the retailer's data. The can also help you when your buyer's order has a problem. For example, I had ordered a gaming headset which was going to Italy. The product was stuck in the customs and my buyer was asking for refund When I contacted gearbest community service they replied me that the problem will be solved the next day and it was. That's why I prefer gearbest for dropshipping.

Date of experience: January 1, 2018
RU
1 review
0 helpful votes
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One of the best
October 11, 2019

Only positive emotions. Ordered many times, always high quality goods, fast delivery, high quality packaging. The support service will always answer all questions. Girbest has a very beautiful ergonomic site, making orders is just a pleasure. A lot of different products. I recommend it to everyone.

Date of experience: October 8, 2019
Egypt
1 review
0 helpful votes
Follow Ahmed A.
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I live in Egypt, ordered 10 vape tweezers to be sent to the USA (to use a parcel forwarder since Egypt Post has been crappy lately) and I didn't talk to any customer service reps, just put a little note while ordering that no mention of vaping or vape to be labeled on the package. They gladly labeled the package as electronic tools and the delivery time was spot on. The product, price wise, was cheap but quality wise it's excellent unlike another similar product that broke on the first use I got from another retailer. Awesome pricing and awesome service. BTW, they do discount when you order more pieces of the same item *wink wink*

Date of experience: March 4, 2015

Overview

Gearbest has a rating of 4.2 stars from 10,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,486
value
3,462
shipping
3,494
returns
2,586
quality
3,441