Gearbest

This is an update to my 5 star review.
Stay away Recently placed $134 order paid $10 express mail 4-7 day shipping they decided to keep my shipping fee and ship it with an ETA of 5 weeks!

Offered my site points for the error refused to take items back that I don't need 40 days later.

Order No.: W**************

I would like to upgrade my review. First of all if you need it soon, choose expitded shipping. Even though I didn't receive my stuff until after Christmas. They were always in contact with me, and also refunded me for the shipping cost. Everything ships from China. That being said, I should have paid attention to that and ordered earlier. I must give support credit on always answering my questions and keeping me up to date with what was going on. I have upgraded their stars, and would just tell everyone that if you don't need it in a hurry then choose standard shipping, otherwise expedited shipping and give it 2-3 weeks for delivery. Their customer support is better than some very highly rated companies.

I discovered this store a couple of months ago, but I already knew that I was lucky. Earlier, I bought on another well-known site and did not know about Girbest. But now all my purchases are doing in girbest.
I like the assortment, original products (there are no fakes) and extremely low prices. So I recommend it to everyone. Discover online shopping for yourself in this store too!
With Gearbesr you will not have any problems!

For me, as long as I am able to wait 2 weeks ish for delivery gearbest is my go to place. I've had issues but all of which have been solved rather quickly. I feel safer buying there then at a local shop. Best of all is that there is always other customers reviews and usually with pictures as well. I'm always confident what to expect In my mailbox. I first began using Gearbest just for vaping stuff couple years ago. Now I don't see why we have a shopping mall... :)

I wanted to buy a smart phone, ie. Ulefone Be touch 2, and Gearbest was on the first position of online shops list shown in the Ulefone official website. I didn't know what that meant but my intuition told me Gearbest must be an excellent online shop. Fortunately, the following shopping experience proved it. Goods on this website are all described in super details, and the payment process is easy and clear. Because I didn't rent a house for long term, so my receipt address always changed. I had ever contact custom service to change my receipt address for two times, and they helped me efficiently every time. Indeed, Gearbest is a very good online shop, and it has been my favorite.

I ordered 3 items from them. Only one was in good quality and as described. One sweater was completely different and the stitching quality was worst I've ever seen. The 3rd item was described as fleece sweat pants made from polyester but they were thin as a t-shirt and made from cotton.

No Response from customer service. They posted only the positive review of the one item I reviewed on their website. I believe they have people hired to add fake reviews of their website all over the net. I see their advertising everywhere and yet the company is a scam.

They are getting away with it. Notice they have mostly 5 stars reviews or 1 star reviews all over the net. On their website, products have only 4 or 5 stars. Negative reviews are not posted.

No response from customers service ticket on gearbest.com
Response come from this site. They promised refund and asked me to remove this review.
I'll update it if I get a refund. Doubt it.

Last update: I have received a refund for the 2/3 items.

I bought several items from the site and almost everything was OK. And if something goes wrong they have very good customer service and quick solve problems. They have very good price - I think the cheapest for Xiaomi products. Shipping costs are great. You can also pay by PayPal!
It is my real objective experience.
Order number: WP************** Nov. 01

Very competitive prices, and has always delivered both on time and on expectations.

I recently bought a mouse from this site, and save a few small defects and the fact that the software didn't work (not a big deal anyway), I am very happy with this purchase.

I heard about this site from a friend of mine a some time ago and it seemed kind of sketchy at first. Then I tried purchasing something cause their prices were so low. It arrived on time and was as described in the site. Apart from that, there may be some delays in shippment but that's normal for holiday seasons. Also I had to pay customs tax for a package but after talking with gearbest support and providing them with the receipt, they refunded me 50% of the customs tax in the following days. On a broken products, after contacting them again they refunded the price at its full. I was surprised by how much they value their customer experience. Overall great site, will buy again

GB is one of the best shops. The most interesting items are usually cheaper than on Ali. Also, coupons and points make them even better! :) It is really simple to get and use points.
You may also choose different shipping methods and add a tracking number (but it would cost about $2).
My order W**************

One of the best Chinese store on-line. The site has a lot of product you can't find everywere and the price are extremely cheaper than the competition.
They should only be more clear about the actual shipping method with your order will be shipped. Don't get me wrong: the shipment is fast and very low-cost but it's not very understandable which courier is going to pick up your order or if it is going to come by postal service.
Had a great experience so far so this store is HIGHLY recommended!