Ordered a whatche, the lowest price on the Internet.
Very professional, and good suport to consumer.
Date: 05/09/2018
Order n **************371
Decent but friendly customer service.
Mostly fast shipment and dispatch.
Quality of products has been satisfacory.
Huge sortiment of various types.
I ordered so many times with gearbest without any problems and the support is so helpful if you face any issue.
Simply the best technology shopping website on the market fully recommend, they ship on time, and has a very good price.
One of the bes chinese Onlineshops. Delevery was very fast. After sales support is best of all shops. I love Gearbest.
An application that really cares about you. Accounts are not fake. The support team is very good. The prices are reasonable.
The gearbest is without doubt a great online store to buy, they are very fast in the attendance. I Love Gearbest
Gearbest team always help me when i contacted with them and give a good decision. So, i recommended them for all!
A various range of products, and the best part is that they come as you expect!
Definitely the best online store!
I ve tested out this marchant at their beggining. Everything all right. Everything is clean. I advise you to buy there.
I bought already few items on gearbest, everything was as described. Items were delivered in good condition in short time period.
Gearbest is one of the best shopping sites you've ever tried.
Excellent quality packaging
The shipping time is fast
Original items
Description of the product corresponds to reality, helpful to take out any doubt the delivery time has been respected, 100% satisfied
Gearbest is the best chinese webshop. Fast shipping and a great service. Also really high quality product, espiaccialy the xiaomi products.
All orders I did came to my country. I like very much this webstore and none of my purchases had defects.
Gearbest is a really great service, because it has a really nice support, and they want to solve the user's problem.
Gearbest.com is a very good seller. Shipment received very well packaged and fast. Everything you need can be found at Gearbest.com.
Gearbest is best when it comes to electronics m never bought other stuff but for electronics I can say it's best.
I'm really have a good experience with gearbest.com. Very satisfied with quality of response if you have any questions or problems.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.