GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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They are very attentive
Order came quickly
Excellent quality product
No complaints
I am very satisfied with the produc
Melhor site de compras super rapido nas enregas e otimos preços realmente um melhor lugar para se comprar
I bought a mechanical keyboard in gearbest and I loved it! Awesome product and I have no word for their delivery, so fast.
Every time I have more good experiences with gearbest. People who work there are all time ready to help you with any problem! Prices are great and you gonna have your order in time which they inform you!
Desde de minha primeira compra que sempre fui bem atendido. Ótimos produtos com excelentes qualidades. Produtos top de linha. Super satisfeito cm os produtos adquiridos. Envio imediato, embalagens seguras. E ótimo atendimento. A gearbest esta de parabéns!
Muito bom entrega rápida ótimo atendimento melhor site para fazer compras na china recomendo todos a comprarem nesse site muito confinável
Sou cliente da Gearbest há mais de 1 ano e já fiz várias compras na loja e todas chegaram certinho e o melhor de tudo: por um preço imbatível! Confesso que a minha primeira compra demorou um pouco a ser entregue e por conta disso fiquei um pouco preocupado e acabei entrando em contato com o suporte da loja, o qual sempre me respondeu rapidamente e fez todo o possível para solucionar o meu problema. A loja tem uma enorme variedade de produtos de ótima qualidade, permite parcelar suas compras e o preço é excelente (com possibilidade de usar cupons de desconto e pontos de fidelidade da loja tornando o preço ainda mais atrativo)! Resumindo: compre uma vez na Gearbest e torne-se cliente para sempre da loja!
If you want to take the risk, go for it. You pay and may or may not receive the item. Then call the helpdesk, ask for the refound and they agreed. Wait 2 weeks and find that they sent you a new item that is waiting to be shipped for almost 1 month. STILL NO REFUND.
Hi, was my first order with gearbest and I want to share my experience with that shop. Order came fast and packed with envelope and bubble wrap. Item is very good quality, nice color and very affordable price too.
As for non slippery car mat:
-works great, very sticky, holds phone strong
-lively colors matching interior color of your car
-big enough size that works with most phones
Our experience "me and my wife" with Gearbest was excellent
Fast shipment "about 11 days to Germany with free shipment method.
Easy to pay "via credit card and paypal "
Support teams were very friendly and they were very helpful and react to the complaints quickly
Easy to shop online via website or the android and IOS app.
Overall the deserve to get 5 stars vote
After watching other sites to buy the item I wanted, the Gearbest was the cheapest. It turned a excellent choice because the service was excellent. The purchase runned ver smoothly and the order arrived 3/4 early then the estimated time. I am very happy and ready to buy the things in need in the Gearbest site.
I did my first buy on the GearBest and I am rellay satisfied with that website.
They answered all my doubts.
The product is perfect.
I really appreciated buy with them.
Thanks.
According to me, gearbest is best online electronics shop. Prices are always the lowest. In addition, they often have discount codes so prices are even lower. They always have a free shipping option. There is also the possibility of priority shipping by courier at a very favorable price.
Xiaomi redmi note 4x was my last order, after a week my phone was home. In summary, fast, cheap and without any problems. So next order will be put in gearbest, I would like to recommend this shop.
I follow xiaomi production. I was expecting the output of the smart speaker. I bought it in preview on gearbest, at a great price. The package arrived in less than 10 days, I did not even pay the shipment. If you want to buy from China Gearbest is the top!
Not able to fulfill my order for a 3D printer. Waiting 5 weeks for stock based on a promise from the customer service manager (Alina Zhang)that I would get. They even lied to say they can not sell the printer as supplier issues but they are selling, even on a flash sale. Blatant liars!
Great shop with a lot of extremely good priced electronic and vaping goods. I purchase 2-3 times per month
Ok, I had some experiences from shopping online and not all of them are nice. But Gearbest... they are the best! Fast shipping, really low prices, options for the customer for the shipping mode... you can pay by paypal.
I bought a lot of items for vaping and they are all perfect, everything was a pleasure. I will shop in Gearbest a lot of times more, I know that for sure.
I recommend paypal to all my friends and my contacts in facebook. And the best part besides ordering and buying in Gearbest... the customer service. Great feedback, always helping in what you need and believe me, they are the best!
Para aqueles que pretendem comprar no exterior, vai aqui uma dica muito importante, comprem no site: www.gearbest.com este site é excelente e trata seus clientes com muito respeito, o gearbest tem preços muito abaixo do que são praticados no brasil, vá lá e confira, você irão ficar muito satisfeitos com o gearbest, eu já comprei várias mercadorias no gearbest sem nenhum problema.
For me, the best online store for whatever you need. Almost everything you can imagine, gearbest sells it. The prices are always lower than normal and very often they do a flash sale discounts! 7-15 days to ship to Portugal, most of the times for free!
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members