GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I already bought it a lot of things on GearBest and, for me, it's the best one. My orders always came perfectly. I truly recommend.
Has great variety of products and the quality is great, the delivery time is very fast and reliable, recommend!
I bought some things in this store, and I am very satisfied with the quality of their service and offered goods. I never had a reason to complain and the goods came no later than declared by the seller. I would recommend others to use Gearbest.
Bought from this site 2 times, and both packages were delivered in time without damage, there are big discounts, which are updated every day, special offers referred to your most likely chosen goods, support is always polite, answers all your questions, and many many more good things
Gearbest.com is the leader in the online trade market. This was confirmed by the sale of 11.11 and following it. Buy on Gearbeste was more interesting and profitable than on Alyekspress. A lot of additional incentives to buy. These are the points charged for everything in a row and lots in bags, when you do not know that you are buying a 50% cacheback in Epn! For goods worth up to $ 1. All this is very cool. I recommend this trading platform!
Gearbest in my opinion is one of the best online shops. You can find many deals with a lot of variety. Also in many cases they provide free shipments. I have bought some things and until now im very satisfied
Parts arrived broken. Contacted the costumer service in order to get the parts exchanged. They "shipped" it on the 26th of June. Nothing arrived till the 28th of august. Customer service is unable to reply in a useful sense.
Last time that I order something at Gearbest.
Melhor experiência em compras de produtos no exterior. Excelentes produtos e ótimo atendimento. Recomendo a todos compra na Gearbest.
Maybe the best and cheapest site with a huge variety of goods. I can buy everything for about a half of the price than anywhere here in my area, and there are those points what makes the price tags a bit more smaller. Shipping takes about 2 weeks, but it worth it. Support staffs are kind and they solve the problems fast, if there is any.
M was of the most great quality! Packaging was superb. Delivery was ever so swift. Wish all sellers were this good.
I've had a very good experience buying on Gearbest, and I'm satisfied with both their service and the products I received. The order process is painless, as expected, and they have EU warehouses, so the goods arrive quickly.
I had a very good experience shopping on Gearbest.com. In the past i had bought MI band and several other products from them, the dispatch time was quick and so was the delivery time. They have an amazing range of products with very attractive pricing, they also have a lot of discount sales and flash sales.
It's the best site of its kind though their app could do with some more features but that's just my opinion.
I bought several items on GearBest.com and they arrived very fast, I have seen that the price-quality ratio is very good and the customer service also, that's why I recommend this online store for all kinds of purchases, my experience has been Excellent.
He comprado varios articulos en GearBest.com y me llegaron muy rapido, he visto que la relacion calidad precio es muy buena y el servicio de atencion al cliente tambien, por eso recomiendo esta tienda en linea para compras de todo tipo, mi experiencia ha sido excelente
Great site, easy to navigate, all product descriptions are very detailed and math the product,
I'm very satisfied with the product until now, the price was very good, fast shipping, the support center was always available to solve my problem. I recommend Gearbest to all my friends!
The purchase process was so friendly and easy.
And the shippment process was so fast and well packed. After one week the xiomi vacum was waiting at my door.
And the prosudt is just great and on a good price
Guys, if you want to buy something without problems this is your website. I love it, cheap prices, all you need is in this website. The service is awesome, they helps you with the problems and everything you need to know about the webiste. I love it. I buy my first laptop ever Xiaomi Air 13 and this order arrives to my house 4 days later! AWESOME. Love you GearBest.
When you start buying online you have doubts, but after meeting GEARBEST, the doubt disappeared, they are very kind and punctual. The prices are economic and the support is very professional.
From now on I will always buy and trust Gearbest.
Site em excelente qualidade, produtos com preços surpreendentes sem falar sobre a qualidade do mesmo. Eles são muito atentos na compra pós e sempre tentam nos ajudar de qualquer forma.
Without doubt is the best consumer service that exists.
All my purchases always arrive before the deadline.
The service staff are super attentive and helpful.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Yiannis S,
Thank you for your review.
Even though unregistered shipping methods do not come with a tracking number, please rest assured that the estimated delivery time is valid regardless of tracking information availability.
We have sent you a message regarding your issue in your account. Please reply to us there.
Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.
All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you.
Please send us any queries you have via our Support Center.
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Gearbest.com