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Gearbest
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GearbestReviews 10,711

3.7
gearbest.com

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Gearbest Reviews Summary

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,484
value
3,460
shipping
3,492
returns
2,585
quality
3,439

We monitor reviews for authenticity

Mexico
1 review
0 helpful votes
Follow Luis V.
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In all this year that I have belonged to this website of purchases I had a pleasant experience. From the shopping experience, the visulization of the products, the prices and the form of payment with magnificas.
Of course there is no percection and I had some drawbacks with some products however, these drawbacks were solved quickly and effectively. The customer service is of the best things, agradesco and I recommend this shopping site 100%.

Date of experience: September 8, 2017
Greece
1 review
0 helpful votes
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Order for gearbest
September 9, 2017

Very good service fast shipping all products were well packaged I have recommended it to all my friends because it is the most reliable store

Date of experience: September 8, 2017
Israel
1 review
0 helpful votes
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I think gearbest is Great website with the best prices on the net.
The products are original and brandnew.
I just love them!

Date of experience: September 8, 2017
Brazil
1 review
0 helpful votes
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Safe and reliable site
September 9, 2017

The products are of quality and fulfill the promised. I've never had a problem with Gearbest. They are very attentive and competent. All the products I bought arrived well packaged and protected.

Date of experience: September 8, 2017
Brazil
1 review
0 helpful votes
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I have ordered a lot of products, and all of them arrives for me in perfect conditions.
The store helps me in all of problems, and ever answer very fast.
The best store in China, with no doubts.
This a order of a Mi Band 2, and it comes to me very fast, and the product is very good.

Date of experience: September 8, 2017
Germany
1 review
0 helpful votes
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Excellent shop!
September 8, 2017

I have bought more than 15 products and I have to say I'm completely satisfied. The shipping speed is great, the quality of the products is great and all products are original. I can highly recommend gearbest

Date of experience: September 8, 2017
Hungary
1 review
0 helpful votes
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Gearbest is currently my favorite webshop. I can buy many quality products with a good price and frequent discounts, such as gadgets, phone accessories, etc. GB is reliable, offer paypal as paying method and now we can choose "EU Express" shipping method, which is a fast and good for eg. Hungarian customers.

Date of experience: September 8, 2017
Spain
2 reviews
1 helpful vote
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The best online store
September 8, 2017

I have bought many gadgets in Gearbest. The last one was a long arm car cellphone holder (order WP**************). It arrived on time and the quality was quite good. Also the price was cheaper than in others stores. So, I recommend Gearbest to all my friends.

Date of experience: September 8, 2017
Turkiye
1 review
0 helpful votes
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Gearbest excellent seller.
September 8, 2017

Gearbest is one of the product sales best websites. Product quality is very good, customer service always respond quickly and accurately. Excellent seller I recommend.

Date of experience: September 8, 2017
Italy
1 review
0 helpful votes
Follow Gianluca M.
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Great Reseller
September 8, 2017

Gearbest is the more complete marketplace i ever seen. Shpments and handlig is always superb and, in those rare cases something goes a little wrong, the support team is prompt in resolving ANY issues. I'm veri confortable in buying at GearBest.

Date of experience: September 8, 2017
Brazil
1 review
0 helpful votes
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Estou muito feliz
September 8, 2017

Já fiz 4 comprar e todas tive uma experiencia excelente, com varias opções de entregas, produtos de ótima qualidade, varias promoções boas e atendimento ao cliente muito bom.

Date of experience: September 7, 2017
Brazil
1 review
0 helpful votes
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GearBest
September 8, 2017

Best online shopping site, high quality products and shipping is very fast. Super recommend it. Whenever I have a friend looking for a shopping site I point out to GearBes, I am very pleased with their work

Date of experience: September 7, 2017
Israel
1 review
0 helpful votes
Follow Tolik A.
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Great site.
September 8, 2017

Always a pleasure to deal with.
Amazing prices, great variety, great products. Never had any problems with this site and I've been ordering a lot from them!
Shipping costs are also low, shipping is fast. I am a returning costumer! :)

Date of experience: September 7, 2017
Germany
1 review
0 helpful votes
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I recommend GearBest
September 8, 2017

I made already many orders at GearBest and was always very satisfied. The shipment to Germany took approximately two weeks. This is really ok. I will buy surely again...

Date of experience: September 7, 2017
Italy
1 review
0 helpful votes
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Excellent website
September 7, 2017

I made several purchases in the past on Gearbest: every time I was satisfied: excellent prices and fast deliveries make Gearbest an excellent shop.

Date of experience: September 7, 2017
Mexico
1 review
0 helpful votes
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Amazing shopping
September 7, 2017

It is an easy to understand web store. With things that are not found in many places and very cheap prices

Date of experience: September 7, 2017
Brazil
1 review
0 helpful votes
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Otima loja
September 7, 2017

Adorei comprar na gearbest, é uma excelente loja, a entrega é rápida e os preços são bons, eu farei muito mais compras

Date of experience: September 7, 2017
Brazil
1 review
0 helpful votes
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Otima loja
September 7, 2017

Adorei fazer compras na GEARBEST e irei fazer muitas outras compras, a entrega é rápida, os produtos de alta qualidade

Date of experience: September 7, 2017
Brazil
1 review
0 helpful votes
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A good experience!
September 7, 2017

I have already made some requests, and so far, without any inconvenience. In some questions and doubts, they gave answers quickly and with attention. Some products took a while, but note that this has improved a lot. As for prices, I make some comparisons with other companies and Gearbest does very well. I'm really pleased!
One of my purchases: W**************!

Date of experience: September 7, 2017
Portugal
1 review
1 helpful vote
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Great Online Shop!
September 10, 2017

Gearbest it's a great online store, it's easy and fast to make a buy, and the products are well packed and sent quite fast, the waiting time isn't to long.
I strongly recommend Gearbest!

Date of experience: September 7, 2017

From the business

Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.


gearbest.com
Coventry, WMID, United Kingdom