Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
I've ordered many products from gearbest.com and all of them are F-A-N-T-A-S-T-I-C!
Very good quality and shipping.
Получил данный смартфон. Быстрая отправка и доставка почтой Сингапура. Смартфон превзошел все мои ожидания: отличная сборка Xiaomi как всегда на высоте, очень яркий и сочный экран, отличная производительность за счет процессора Snapdragon 625, звук в динамиках очень хороший, камера тоже порадовала и главное очень емкая батарея. Рекомендую к покупке в магазине Gearbest.
I have a very good experience with this shop
I received every package i ordered. Best prices, fast shipping time and perfect customer support <3
After more than a dozen orders I have never had any problem. Fast shipping and secure payment through Paypal. They are a great guarantee. Amazing offers and flash sales and a huge catalog of products. Without a doubt, the best online store.
Whenever I need some eletronic devices I always look first on Gearbest website. This time was no exception... I needed a compact laser engraver for some personal wood engraving projects.
I had several options to choose from, but I got a Decaker 1500mw engraver with order W**************. I got it in a flash sale at an amazing price and it arrived very fast to my door.
I'm very please so far with this machine and I will keep on buying with Gearbest.
I'll tell you a little more details, I used to always order for Alyexpress, but after they introduced a paid shipping hrybkf try to order at this store. Delivery to Russia about 1 month for free delivery, excellent centralized support, answers all my questions! I recommend unequivocally!
I am a customer who shops from e-shops since 2004.
When i orderd the first item from Gearbest i regognised that is the best china eshop.
Genuine items, fast delivery in the best price in market. When i had problem with an item (smart watch), they reply to me immediatly and refunded to me after the necessary procedures.
I am very happy that i have the opportunity to shop with the option EU express as an option, so i avoid extra tax fees.
I am a fanatic Gearbest customer!
I shops only from Gearbest.
This online store is simply amazing, has a wide variety of products and affordable prices, always have promotions, as well as coupons for several products, if you have any questions about the product, shipping, problems with the shipment is only a question of contact them and they will respond quickly and in a pleasant way always giving solution to doubts and problems.
Otimo site para brasileiros comprarem um site de confiança responde todas as nossas duvidas nao deixa desejar, compras da china chegam rapidamente
Estou aqui pra mencionar minha otima experiencia de compra na gearbest todo produtos foram ótima qualidade chegou rápido também Order No.: WB**************
It's my favorite shopping website for many reasons
All product are original
Most product are sheap. And shipping are fast
And moste important thing if i have any kind of problems they always provide a professional and fast solution in less than 48h
I strongly recommend this website
Gearbest, as the title says, is my favourite online store, and that's because of low prices and high quality products. Orders are always ok and the shipping time is not so long ad other people say. I always recommend Gearbest to my friends, and some of them already used it.
Make the purchase of a smartphone Xiaomi Redmi Note 4 with ewl number Order number: W************** and I was surprised how quickly it came into my hands. Completely satisfied
From the site I can tell you that
Very good products at a very good price
I make purchases in a row on the site
It is one of my favorites because of the different shipping options that it has
Any problem that I have had I have solved thanks to its great support team
It is without a doubt one of my favorite sites to buy online
It is a great shop, have a lot of things from belts to graphics card; I'm Italian and gearbest is the only shop that has a italy express shipping method that is free and without any customs costs, the support center is great I had a problem about a shipment to a wrong address and they helped me to receive my products and they succeeded. So it's a great platform to shop.
Made over 30 purchases so far on Gearbest. The shipping time for all purchases was really good. Every package I received was very well packed. I never had any serious trouble during any order ore even haven't received an order. The few times I was in contact with the customer service was always a satisfying experience. Quick response times and I always got the needed information. I'll surely will continue to shop on gearbest.
Давно занимаюсь вайпингом, очень долгое время и много заказывал, ни разу не подвели, всегда быстро и с хорошим качеством, из своего опыта советую.
Excellent store with excellent prices. I bought here 2 times Xiaomi products: Xiaomi laptop and Xiaomi night lamp. In both cases, the goods were of excellent quality and at a very good price. Especially I was pleased with the order of the laptop Xiaomi Air 12.5 (W************** 28.09.2017). The order was delivered to Ukraine in just 7 days from the date of payment. Gearbest also gives points for orders, which you can pay part of the following orders to 30%. It is very profitable.
Simples, fácil e de confiança! 100% GEARBEST! Tudo o que encomendei chegou conforme o esperado, rápido, e sempre bem acondicionado!
Recomendo a todos!
I recently made an order no. WB************** for a wireless bluetooth gamepad (ipega 9076) and seriously it came lightning fast to my hands! The price was way lower than other stores and i got extra discount with extra points from previous orders that i completed! Also great service and customer care! Will definetely buy again from these guys!
*Buena atencion al cliente
*Excelentes precios
*Buena calidad de productos
*Excelente variedad de articulos
About the Business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members