The best prices, the best prices and offers, and also has an admirable customer support, freights are safe, and the site offers insurance option for a small fee which is very good, so Gearbest remains the Best of All!
I usually buy xiaomi products (I bought miband2, mi5s, mi scale and some other goods) and all products were in great condition, the delivery was fast. I always receive goods in 2 weeks. When you contact support, they answer you within24 hours. Communication with support is very easy and polite, they are very kindly with you. You can also check for coupon or promotion codes.
Last but not least, they work with paypal payment and it's great.
In the end: wonderfull store
I bought a charger. Klarus CH1 Smart Li-ion Battery Charger with Power Bank Function for *******/*******/*******/******* / C / AAA Battery. The price at the time of purchase was 6.65 dollars. There are many reviews of it online. Excellent charger I would recommend it.
Flashlight Convoy C8 6/8 x 7135 3/5 Modes Neutral White Light LED Flashlight *******. With a price of 13.80, I think it has no competitors in this price range. The best price-performance ratio. I bought a lot for friends on other sites and they are working properly. On Gearbest it is improved version. I would recommended it.
Batteries 3.7V 3400mAh ******* NCR*******B Protected Li - ion Battery Rechargeable (4 PCS). I think they do not need recommendations. They are the best
I can recommend this set for everybody.
The most useful site ever. I bougt almost all chinese web market, but this site is the most reliable site. I used it about 3 years ago without any problem.
The sellers are friendly and helpful. The support team answer as soon as possible without any bullhsit - every answer is really correct and useful!
The delivery times really fast and the support team is good and helpful.
- Order never delivered
- Worst customer service ever
I've been waiting for almost 2 months for the 3d-printer I ordered from them, which should have arrived almost 6 weeks ago. Turns out DHL for some reason returned my printer to them. Since then, I've been in a constant back-and-forth with their customer service, which constantly lies, backtracks and never delvers.
By far the worst experience I've ever had with a company, and I've had companies outright steal from me in the past.
I've now delivered an ultimatum to them. If things aren't solved to my satisfaction, I'll be doing a chargeback and reporting them to the consumer protection bureau in my home country.
I bought a phone from them wich was supposed to be shockproof and in the first month I got it it fell from a table and broke. I ask them for responsabilty and they told there was nothing they could do and offered e a 2$ compensation. I didn´t agree and they offered me 10, the 20 and now 25$ wich I don´t accept because I think that phone was an scam.
When I bought the phone i took longer to arrive to my home that it said on the website.
Gearbest could work correctly until you have a problem with one of their products, they don´t take responsability and just try to keep your money
Dear Alberto C.,
Thank you for your review.
Most of our products come with a 45 day guarantee.
Please check our Warranty policy here to see what conditions our policy covers for broken items: http://www.gearbest.com/about/warranty-and-return.html.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
Thank you for your understanding. If you have any questions regarding a product, please contact our Support Center.
Best regards,
Gearbest Customer Service Center
Order W**************
15 jan ordered an motospeed CK 101 NKRO keyboard from gearbest. Buying system is very simple and easy.
Very fast working support, they'll for all questions, and help how they can.
Shipping is perfect, ordered Jan 15 2018, delivered 23 jan 2018.
Product build and use quality is best what i found overall in internet for this money.
Kindly reccomend this store for shopping.
Whenever I need some eletronic devices I always look first on Gearbest website. This time was no exception... I needed a compact laser engraver for some personal wood engraving projects.
I had several options to choose from, but I got a Decaker 1500mw engraver with order W**************. I got it in a flash sale at an amazing price and it arrived very fast to my door.
I'm very please so far with this machine and I will keep on buying with Gearbest.
Very good prices, very good customer service - they solve problems very quick, they reply in 24 hours. This shops has the best proces for Xiaomi. I bought from this shop many Times and I would do this again. This is the best shop. You can also pay by PayPal
My Order No.: W************** from October 17
Hi I ordered the HBS-730 Blue Tooth (similar to the LG Tones) headset, three sets, the only two are working as of this day, none of them sound well at all. Since posting my review on the actual Gearbest site I have been blocked and locked out of the my profile. As I said the sets worked but not well at all, poor sound quality and now one set is totally dead and will not charge at all. I simply and really wished I had purchased the real LG Tones. The customer service I experienced is nothing like what I read online the delivery was really slow however I am in the USA, so the money I shelled out I am willing to simply chalk-up to a learning experience. Hopefully is you purchase anything your experience will be much better.
Dear tygereigthy,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
As a valued customer, we would like to resolve this issue for you. Please send us an email to Gearbest@outlook.com and offer us your order number.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Customer Service
On arrival, the JJRC EPIK drone had a defective camera gimbal. I submitted a support ticket and received instructions to select an option.
After replying with a refund request, SILENCE...
No replies. The chat and call links are grayed-out, so I have no other way to contact them. I will open a dispute with PayPal.
Dear Ron,
Thank you for your feedback.
We at GearBest will always do our best to help our customers solve their issues.
If unfortunately your product arrives DOA, please check our Warranty policy here: http://www.GearBest.com/about/warranty-and-return.html.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
Thank you for shopping with GearBest.
GearBest Customer Service Center
1. Till Now I Buy Only Flash Deals From Gearbest.
2. All The Flash Deals I Choose Are Toys Which Are Nearly 1 Dollar ( Saving 3 to 5 Dollars) For My Sister's Child.
3. Everything Is Perfect Hence I Did Not Need Customer Support.
4. Unregistered Articles 0$ Are Getting Delivered To Singapore In Less Than 12 Days.
5. Will Always Use Paypal For Extra Buyer Protection
I bought Xiaomi Air 13 Laptop on Dec 16 2016, and it was shipped out on Dec 20 2016. The speed is shipping is little slow. I had only one time that the earphone which I ordered wasn't included in the package, but the customer service reshipped out the same thing. It takes a week to reship it, and it takes one more week to arrive the package.
I recommed GearBest because they have good promotions, fast shipping methods and their support is very good.
I bought a Xiaomi Power Bank ******* mAh at GearBest. I received the package in good conditions and the product works very well.
I came across this sight very recently as i was looking for a good blutooth and what i found was something different that is blutooth with camera. First i went about looking this item through out the web and i found this was the latest and with a good price too and it came in quick time and i am really enjoying it thanks to gearbest i found a good sight for my online purchase
Sampathkumar
On November 18th I made my first purchase at GearBest and bought some cases and tempered glasses for Xiaomi smartphones (order no. **************074), and less than 1 month I received it at my house. This is a good time considering that the products traveled around the world. These products are not easily found here in Brazil, since here is not a big market for Xiaomi, and I found them at a very good price on GearBest. The quality is good as expected. Also, I had a problem with one of these products (arrived damaged), but after contacting the support this problem was IMMEDIATELY resolved with the money being restored in the wallet on the site. So, I recommend GearBest, and I'll look forward for future purchases.
Hello. I came to another posting gerbest. This time I ordered Xiaomi *******mAh power supply. I bought it at a very low (11.29 USD.), For such a product, price. Shop, as always, at height. The item came in safely and in time. Goods original, is being tested at the official sayteXiaomi. I recommend gerbest. Buy in Gerbest not regret it.
The shoes look like on the picture and I really liked them but the reflective strap came of after some use. I mean for the money you can't expect much more haha
But overall good experience using gearbestc compared to other similar websites (like *cough* *cough* Aliexpre. *cough*)
Customer service refunded me the value of the shoes. With chinese websites you always have to take extra care with cutomer support. Gearbest's cutomer service seems about right. I had bad experiences with Ali's customer service so I appreciate the effort of Gearbest
In my opinion Gearbest is currently the best shop from China.
The prices and promotions are realy attractive. For me prices and webpage itself are better than aliexpress or other simmilar shops from China.
I bought there many items with price lower than in cometitors shops.
There are many ways of payment for order and shipping methods.
Last time they added also possibility to pay by Przelewy24 which is very comfortable for people from Poland
I bought the headset that is great, the Gearbest delivered me very fast and with a great price I recommend both the phone and Gearbest that has a great service and is certainly the best for online purchases
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Marten,
Thank you for taking the time to write a review.
We at Gearbest offer many different shipping methods with varying shipping times and prices.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
Gearbest Customer Service Center