GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Good site, easy to read descriptions. All needed information about purchase easy to find. No hidden costs. Many payment options also for international users
Compro da Gearbest e não me arrependo. Sempre um otimo atendimento.
I ordered from GearBest several times: good quality, nicely packed and shipping times even because now they have several stores around Europe!
Great customer service. I got a quick reply to my requests.
The service team also helped to resolve the issues with my order and kept me informed.
I recently bought a pair of motorcycle gloves. They were very cheap and very comfortable. Nice looking and they came really fast. Definitely I'm going to buy again.
By now I ordered from GearBest several times. Always good quality, nicely packed. Satisfying shipping times.
Servizio clienti ok, in caso di problemi rimborsano il tutto, spedizione molto rapida e prodotti perfetti!
They have a tremendous selection of products, good price and always arrive in Brazil. But if something happens, their costumer support will solve the problem very fast. I´m happy to buy in such reliable shop.
I'm satisfied with everything. Good communication! Warranty Enforcement is OK! Duty-free for Europe!
Best shopping website fast shipping and low price
So good
Costumer support responds within 24 hours and I rarely have any problems.
Order No.: **************227
20/07/2019
Customer support is one of the best services I have experience with online shopping... responding quickly, returning or replacing and resubmitting, debugging, or supporting a highly-ordered item (instructions, etc.), but friendly, even if you don't know what and how it will help you"
Ottimi prodotti e ampia scelta di utili accessori a costi molto competitivi. Il mio ordine è arrivato anche qualche giorno prima del previsto!
My last order No.: *******0938******* was made 28.10, sent 30 and already 07.11 I received my parcel in Kyiv! Super fast delivery, many thanks to the store and the transport company, it's a pity that not every time there is such a fast delivery, there are times that you have to wait a long time for your parcel, but this time everything was fine.
My last order No.: 19102800938******* was made 28/10/2019, sent 30 and already 07/11/2019 I received my parcel in Kyiv !!!! Super fast delivery, many thanks to the store and the transport company
I highly recommend Gearbest online store. They sell a large sortiment of good quality products, especially electronics, with probably more affordable prices, that could be found anywhere else. Shopping is convenient and fun: easy to search for a certain product and also pleasant to just explore. The shop is reliable, I have had no complications neither with ordering, paying, transport or the quality of goods.
I usually watch videos of tech youtubers and most of their products are from Gearbest. I decided to experiment and im happy with the results! 0 problems.
For the last 2 years I've repeatedly ordered items from this shop. In every instance the items were delivered on time and in perfect working order.
I recomend this shop.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members