GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I ordered multiple times in the last 3 years from gearbest and the entire shopping experience was great. The products arrived in a short time and were as expected. I recommend
Gearbest has always good offers, and you can access products still not available on the EU market at a convenient price
Muy buena atención al cliente y buenos precios. No venden productos falsificados cono en otras páginas web
J'ai effectué une commande le11/05/2019 chez Gearbest:
N° **************476 avec le mon de Marie.
Tout c'est bien passé produit conforme à la description, livraison dans le délai
Mais surtout le prix était imbattable.
Je recommande donc se site web!
Produto chegou antes de um mês, em perfeito estado e não paguei taxa.
I bought an original xiaomi beard shaver from Gearbest.the first thing i noticed is that the prices in gearbest are the best, so i made the order and it was shipped next day(amazing fast and free shipping) through Singapore post which i believe it's the best logistic right now for delivery to my country. After 15 days the order received and everything was good as expected and as mentioned.the shaver was amazing and it works perfect. Finnaly i want to say that i want to order more and more from this giant store. Thank you
Gearbest is a super online sales site!
It has many good products with unbeatable prices.
Shipping is fast and safe to europe.
I strongly recommend
Gearbest uma empresa a qual é bem séria com seus clientes tem organização e eficiência em seu atendimento quando nos produtos em que ela vende
One of my last purchase at gearbest was order number **************405, 2 ip cameras and I am very satisfied with this seller and with the product. Fast delivery, good prices and nice customer support!
I am very pleased using this site so far. I have bought many things from electronics to home automation.
I made my first purchase in this store on 12/10/2017:)
From that moment, I often place orders in this store, everything is fine, there are small questions that always help to resolve those support, you should also pay attention to the time of sending the goods, on the page with the right product always writes Ship between: *** *****. Typically, an order is dispatched within a few days, and if the goods are not in stock, then you need to wait a little.
Soon it will be 11.11 and Black Friday, I hope the store will please its customers with interesting promotions
I am using Gearbest for more than a 3 year, bought more than 50+ items and still is using it what tells a lot? Big advantage you always get what is written, no fake items like in other online shops. If you will not need to communicate with support you will have
I live in Slovakia and buy a lot of items from gearbest.com, I'm impressed with the shipping times which can be anything from 15 to 25 days in most cases, Very rarely has it taken longer.
What I'm most impressed with it the good quality items and for that reason alone I will continue to buy from them.
I was glad with gearbest but recently, they have put me sad with things that they had.
So I wrote reviews themselves in websites and they have congrat me with 900 points that add to the points that I have 2200points.
So a week passes and they deducted from me 1200 points, then 100, then 100 and so successively.
I have now, less points that I had before that I do the reviews.
It's not fair, I ask them and they didn't answer at the right way and don't have an answer to my deducted points.
I live in Ireland and buy a lot of items from gearbest.com, I'm impressed with the shipping times which can be anything from 15 to 25 days in most cases, Very rarely has it taken longer.
What I'm most impressed with it the good quality items and for that reason alone I will continue to buy from them.
Best shopping platform out there. One of the best customer services aswell. The sellers reply fast. The products are really high quality.
Amazing experience. Its products are just fine, sick and cheap. You can always wait an awesome experience and suport!
Rapido, fiable y con grandes ofertas en dispositivos electronicos.
"Gearbest tem muito boas pechinchas em telefones celulares e transporte muito rápido. Muito satisfeito com o serviço ao cliente e pós-venda. Recomendado!
Order Number: **************108
Ordered: 04/09/2019 14:22:48
Nickname: NABUCONDOS"
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members