GearbestReviews 10,711
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Mnogo proizvoda sam narucio i dobio od njih!
Razlozi zasto bas oni:
- dobre ponude, odlicne cene
- kuponi(tickets)
- nagradni bonus sistem
- odlicna mobilna aplikacija
- brza podrska, ljubaznost sa kupcem.
Tako oni rade! :) "
Great variety of products. All my orders have been completed succesfully so far (more than 10 completed. Quick and helpfull support team
The package was super fast And the customer service was perfect its super friendly and immediately accessible
I LOOOVE GEARBEST
Gearbest is my go-to place for smartphone and Xiaomi products. I've made 4 order till now. The prices are great and with expedited shipping, The website is well organized, easy to use, and features great sales on a regular basis. No problem with all of my order. I can recommend gearbest.com to all!
If you like to write. If you want to hone your craft. If you want constructive feedback. This is the site you should belong to.
I had a dream to build a system of "smart house". With Xiaomi products, this has become a reality. For small money, you get a single system, including motion sensors, security cameras, door / window open sensors, smart teapots, lamps, air purifiers and much more. Now I can, anywhere I am, see who came home, turn on the lights, run the robotic vacuum cleaner, turn on the kettle. The basic set will cost you only $50.
What are the advantages of the Gearbest.com store? This possibility of free shipping, secure payment system (PayPal) and professional customer service.
I`ve received my parcel within 3-4 weeks. Everything was qualitatively and securely packed.
I can only heartily recommend Gearbest.com for shopping.
The cancellation and reimbursement of orders is slow and painful, spend days between tickets and contacts via facebook.
Very very BAD
All very good, always get what i want. Very fast delivery, great items. I have never had any problems. Nice prices, an very good offer.
From my one year experience this is best site with great prices, huge discounts, every kind of products, fast and free shipping and very friendly customer service who will always do their best to help you. 5/5 strars from me.
My experience on Gearbest is absolutely great! I have found the perfect e-commerce!
The strenght points of Gerabest are:
- A wide variety of products for each category (with products not easily available elsewhere)
- The possibility to buy choosing among the most secure payment methods currently on the internet
- The possibility to choose among a lot of shipping method (the most of them are also free)
- A top customer service: fast, competent and willing to solve any kind of problem in the kindest way possible!
I highly recommend anyone to try out an experience on Gearbest! You can trust me if I tell you that you won't regret it!
добрый день я покупаю на gearbest уже несколько раз и каждый раз я остаюсь доволен ценами качеством и скоростью доставки
Gearbest A Melhor loja com melhores ofertas e promoções possui um otimo suporte problema sao totalmente resolvidos em poucas horas simplesmente sem palavras a melhor em produtos em qualidade em preço em tudo se sai muito bem no que faz cada dia mais agradando a todos eu amo a gearbest
The site Gearbest loved one of the best shops to make purchases I am very pleased with the attendance and the prices of the products.
I recommend this site because in addition to having some of the best prices. They sent the orders quickly, paying special attention to their clients.
The package was super fast. The customer service was perfect. Super friendly and immediately accessible. Always my pleasure.
Gearbest is an excellent store that treats your customers with great attention and care, as well as excellence in sales processes, payment methods and shipping of goods. One of its biggest advantages are the use of coupons, which allows the customer excellent discounts!
Ordered here 2 times, first order got shipped the next working day and i got the tracking number. The second order is in progress. The prices are absolutely fantastic, and the product range is insane. Would and will recommend this shop to everyone asking.
I recommed GearBest because they have good promotions, fast shipping methods and their support is very good.
I bought a Xiaomi Power Bank ******* mAh at GearBest. I received the package in good conditions and the product works very well.
Добрый день. Получил гарнитуру давольно таки быстро, планировал использовать для прослушивания аудиокниг, но музыка играет отлично, даже не ожидал такого от бюджетной гарнитуры. Рекопендую этот магаз
Oldukça güvenilir bir alışveriş sitesi. Müşteri hizmetleri oldukça hızlı ve sorunları çözüyor. Ürünlerde oldukça kalitelive uygun fiyata kargo hızlı ve sağlam paketleniyor.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members