GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I have been shopping with Gearbest for some time now, and I absolutely love it! I wish I had known about it sooner. They constantly have incredible deals on already inexpensive products, and their worldwide shipping is is very reasonable. Their products are of amazing quality for the price, too, so if you don't care about the big brand names, this is the place to shop for your electronics. I would definitely recommend Gearbest to everyone I know, and I do!
Alem de possuir os melhores produtos e preços tem o rapido envio das encomenda sendo rapido a entrega, conta com grandes promoções e trabalha de forma séria! Recomendo
Varias compras realizadas con éxito. Envíoos rapido, productos de buena calidad Atención al cliente muy buena. Recomendado
How come ppl with big $ orders do not get their stuff?. The reviews on WWW.AUTOPILOT.COM, literally! Everyone that ordered something that wasn't cheap didn't get their item. But the reviews on this webpage (sitejabber.com) for ppl who ordered expensive things did get their item...? Makes me insecure & wonder what are the chances % that I'll receive an item that's more than $20 based the reviews on autopilot.com.
I Order a pc controller ($5) for a great price. Got the order in a decent timely. Wasn't fast but didn't take too long either. 11 days from China is pretty normal. What happened to the people's orders down below me. FredC & don vito's order & everyone else's orders on autopilot.com that rated 1 star?. I'll rate 5 stars if these peoples order get some customer service. Seems like if u spend a nice bit of money with them they just decide to keep the money & the item. Everyone that spends alot of money $$ with them has a problem... hmn!?. Makes sense tho. It's not worth a bad review for something cheap so they'll send small orders out.
I love buying in GearBest, I'm a brazilian and I can buy until 12x with credit card! I already bought 4 smartphones, every purchage I get points that I can use in another purchase, it's super trustable and I recommend to all buyers from Brazil and around the world!
Comprei um Vernee M5 4G de Ram e 64 de Rom excelente no dia 19/11/2017 o produto foi tao excelente que resolvi comprar outro no dia 15/01/2018 para presentear minha esposa.
Excelente serviço e excelente trabalho da equipe. Muito boa qualidade nos produtos. Não há problema em comprar novamente.
A Loja nao e 100 a loja e 1000. Obrigado GearBest
Otimo site com preços exelentes, fiz a compra um drone e o envio foi super rapido alem de ter vindo bem emballado.
Very good shop, fast shipping, all ok, recommend everything, very good job
Excellent, super,
I bought many things and they all arrived
I was looking for powerbank for my phone. I was interested in the one made by xiaomi I found it cheapest in gearbest. Shipping took about one month, and I was provided with a tracking number so I was able to track my item. The item came undamadged and fully working!
Пополняю коллекцию умного дома xiaomi поштучно. Радует, что есть возможность сэкономить на доставке! Пока проблем не было!
I bought many items on Gearbest and it has always been a pleasure. Prices are really good and you can find excellent coupons online and get tech items at insane prices. I've never encountered customs fees so you just pay what you see on their website. I recommended it to many friends and they always were impressed with their purchases. I will buy again
I have been shopping at Gearbest for a few months now and ordered over 10 times from them. The have a large collection of all kind of products. Their price is unbeatable, particularly for flashsale items, and free shipping option is always available. Never a single time I had any shipping problems, which is amazing to me considering that it's across half of the world from China to the US. Their customer service team is very responsive and helpful. I highly recommend this online superstore.
They have a lot of products with nice prices. They send shipment as fast as possible. Also flash deals are the best.
I love the product I work with, I would definitely recommend this shopping site. You can deduce the price of the product with the scores here
I bought a Xiaomi Redmi 4X 4G Smartphone.
The phone arrived with the INTERNATIONAL VERSION and 3GB RAM 32GB ROM. The phone is very beautiful and with an amazing battery (4100mah). Order arrived without problems and very quickly. The equipment includes charger and USB cable. Immediately ready for use,
Xiaomi and Gearbest are synonymous of guarantee!
This is my first "serious purchase" on Gearbest. I bought earphones (KZ ZS3) and I am very satisfied. Great price (i didn`t find any lower price). Fast shipping, goods were well packed and the support was nice (all of my questions were answered). 10/10 from me.
The site are very easy to use, give good suggestions. All the information's we need (warehouses, shipping method...) are easily visible.
Have the most amazing products at good prices.
Muy buena pagina para comprar, he comprado muchas veces y casi siempre cumplen y cuando no, te ponen soluciones.
Excellent service and great job from the staff. Very good quality in the products. No problem to buy again.
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members