GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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I buy from them for a couple of years now. I didn't have any issues. Item came as described, well packed. Shipping time is as from China, not so short. They have a few items in local warehouses. Always look online for a discount or coupon.
I am very satisfied with gearbest!
It is easy to browse the catogories and find the products.
It is possible to pay with all credit cards or with paypal.
Moreover, once the purchase is complete, I can easily follow the shipment until delivery!
I will continue to shop on Gearbest ;)
Great Website, cool products and attractive prices but don't expect 3-5 days shipping even if you pay for. It's at least 1 day more and max 5 days more but the products comes. Very great Customer Service, who told you everyting, that's why the shipping time's not a problem.
I really love shopping on this website they have great products for great prices thank you so much! I look forward to continue shopping.
Gearbest is cheaper when compared with other web sales.
And shipping is faster than any other website that I have purchased.
Good quality products. The system of claiming excellent and professional.
GearBest is the first internacional site who istarted buyed things, i don't have any problem with the site, support, prices and everything is amazing, the biuld of the site and display are sample and easy to new people
All my shops come to my house in the way who i encommended, best site
Compro com bastante frequência, a loja sempre envia no dia seguinte depois da aprovação do pagamento, e sempre que preciso de atendimento a loja me responde prontamente.
Eu moro no Brasil, conheci a Gearbest através de um amigo, a primeira compra que eu fiz foi de um mouse v30, o único problema que eu tive foi com a demora para entrega, mas creio que o problema foi mais pela greve na Alfândega, e a Gearbest me deu o total suporte, chegou até a enviar um outro produto para compensar o tempo de espera, é uma ótima loja e respeita os seus clientes.
I am saying that to everyone: After first bought product I was literally... slightly happy.
It was because battery was low in my smartwatch.
I got my package before the time and that was awesome. After contacting with gearbest I was trying to test smartwatch little longer. The customer service is very polite and kind. We can talk with them about any problem and they will make everything to improve theirs "best".
I definitely will buy more things on gearbest. Next smartwatch and maybe microphone! I know If there were any problems, I would write to them everyday!
In most cases you can achive any product in Gearbest with the lowest prices.
Till now all the products arrived with good condition.
I recommended them!
Gearbest has all the products we want. They are very good quality and very good value. Shop service will always help in the event of a problem. I would recommend!
The ordering process is very straight forward, all items are as presented and the packages arrive much faster than the one ordered from eBay.
Me encanta la pagina, buenos precios y gran variedad, compre un umidigi s2 y todo perfecto, ningún problema.
Encantado con la compra y buen servicio atención al cliente.
Very simple the process of shopping, and choice of forms of payment. It really is cool to buy through the site. It also has very competitive prices, and security when buying and paying.
Great nice notebook pc. Quick configuration, ssd hard disk technology. Optimal response speed, configuration in iatliano via wfi, windows 10 installed. A PC that does its duty, always good value for money, camera a little poor but the quality of the photos is acceptable.
Nunca tive qualquer tipo de prolema com a gearbest, gosto muitos dos produtos e o pós venda, não pensaria duas vezes em indicar essa loja prós amigos
Gosto de comprar na Gearbest porque consigo sempre os melhores preços, rapidez, e qualidade no apoio ao cliente.
One of the best shops to buy electronics online. Really good prices and very good customer service, they respond in less than 24 hours. They also offer fast shipping from China and sometimes from Europe which is a bonus.
This is one of my favourite websites, items come fast, items are cheap. All in all great site. Only one con, and that is that their support is a little bit slow
The gearbest site gave me a great buying experience in my life, although it was my first experience and still is my best choice, everything is great from shipping and then price and quality
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members