GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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One of the best eshop with good products and special prices. But one of the most important is the after sale support witch is the best so far.
For a long time I ordered on another site, when I learned about the gearbest, I immediately decided to try it and did not regret it. In the gearbest there are always discounts on the goods, always if you want, you can find a promotional code for a discount on the Internet. I also liked the points very much and how easily they are piling up, with further purchase you can make yourself an additional discount for points.
I love buy online through gearbest that shipping time is really fast, prices are low, the quality of the products is good, have wide variety of products and the attention to the customer, it is very effective
I bought a Hawkeye Firefly 8s action camera and a pair of insoles and the product arrived to my country in only 16 days. The customer service is excellent
I order here some weeks ago a screwdriver set that I pay less than one euro, it comes from China in less than one month here in Italy.
I've done some shopping at Gearbest. Most of the time, I bought electronics. I've always had my doubts answered. It should be taken into consideration that this is a Chinese shop. Therefore, employees do not dominate the language (just like me). That might be a little bit of a mess. However, it does not compromise the experience.
Delivery varies depending on your location. Most of the problems I had were related to the postal service. The store fulfilled her share.
I ordered from them over +20 things. They have great customer service. Prices there are very good especially when you have extra bonuse codes. They ll make sure that you get the item, or the money back. Items from there were always working.
Have been buying different stuff there since 2016. So far I got all the items that I've ordered with no problems whatsoever. At first shipping was slow up to 90 days with first orders in 2016, but now it's way faster and I'm getting parcels in 20-25 days or so. Besides coupons and bonus points system this shop has fantastic choice of folding knives of all shapes and sizes and the quality is very good for the price.
One of the best sites I have ever used to buy a product. The shipping speed is decent, the support one of the best and all the products are top quality. I totally recommend you to buy from here
I ordered 2 products at a very advantageous price. The products were perfect, intact and perfectly identical to the description on the site. Shipping costs have been very cheap. Waiting times have been normal.
Gearbest advice to everyone!
The customer service is great and I am very happy with the product which arrived in great condition and fitting the description.
Polecam sklep gearbest - oferuje on liczne kody zniżkowe, które pozwalają kupić produkt w najniższej cenie. Z pośród licznych zamówień wszystkie przedmioty działają dobrze, nie musiałem korzystać z serwisu :) Dobry kontakt z supportem!
Almost one year of buying from Gearbest, prices quality shipping all are satisfying for me i recommend it for everybody
They have good communication and lot of facilities to ensure our satisfaction with their products
Gearbest = trust
For me is best about supporting and many things i got problem with it but they help me out
GearBest website is very unique, it has good products with fast shipping, also multiple payment options, payment by PayPal is available and this is my favorite, with a points system that gives me more discounts makes it better.
Perfect, the products arrive before the time they indicate and are accurate to the images and description.
The Goku toy is of surprisingly good quality but I got used to that - I shop at gearbest very often and my experience has always been perfect.
I am very grateful to shopping on Gearbest because It has very cheap products and Customer Service is very good at solving problems.
Items I received were ok, good package, nothing damaged, very nice prices. Sometimes the tracking wasn't perfect and the orders arrived too much time after the estimated date, but it's normal for intercontinental shippings. This is the only one problem I had and so I can't buy something I need in short time. But if time is not a problem, Gearbest is one of the best soluction!
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members