GearbestReviews 10,711
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Gearbest Reviews Summary
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
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Gearbest.com is a very good site to buy something from. Shipments are always received very well packaged and so fast. To Hungary it is usually very fast and the prices are very reasonable. For the above reasons I recommend it.
I received broken items and try to contact gearbest.com by email, by ticket, by chat and received no answer at all. What I ordered by gearbest has no guarantee at all.
People stay away from this criminal firm if you don't want to lose your money!
The all product are good quality, treat is marvelous.
Every time they rensponde my doubts about items, gadgets, etc.
I recomended to my family and friend, all good.
Surely the best shopping site in the world for import. When I searched for references from trusted sites I soon found Gearbest, and as I read the reviews I soon saw that it was a serious business. I recommend everyone, without a doubt!
Very good store, always meeting prices and quality products, delivery is good also and the products arrived in excellent condition.
Easy to use web site, make payments, goods always coming in good quality. Good service. Every day you can find flash sales.
Very quick shipping, good contact. Everything is fine :) Smartphone is in very good quality, it is better then i expected!
Products with great prices. Pretty reliable store. I already bought with ticket, card and I never had problems. Great
I am satisfied, I will buy again
I've been trying to find a starry lamp for while and the first time that i visited, I found one! It was love at first sight!
The constructions material isn´t the best but for his price I don´t have any complains!
It creates a nice really mood in a dark room- great for kids!
Site excelente para compras, produtos de qualidade e bom atendimento ao cliente. Produtos de marcas de qualidade e envio seguro com acompanhamento, Poderia melhorar o suporte ao cliente, o pós compra falha um pouco. De varias compras que fiz apenas um deu problema de defeito, estou tentando resolver junto ao suporte mas sua resposta demora muito.
Recommended for everyone! Never had any problems with GB, also their prices are very good. I Always make sure to recommend them to my family and friends. Very good website performance too.
I am a returning customer, Never had a problem with them.
Good price, good quality, and reasonable delivery times to Europe.
I find promotions for my favorite product of Xiaomi
Every item is brand new and best quality. I recommend it to you all.
I'm satisfied with the work of the store. Descriptions of the goods are quite accurate. Those support goes to the meeting, helped with the resolution of some issues. The prices are good. I'm ready to recommend the store.
I am customer of Gearbest for some time now and things I have already bought there were allways A++++ Grade quality and very resonable price.
I can only reccomend it to everyone
Wide range of original products, the shipping is fast and well packed. Several payment methods. The after sale support is very responsive and fast. I'd definitely recommend buying from gearbest.
I have been buying goods for 10 years in China. Of course the first was Alyekspress. But recently I have completely switched to Gearbest. Of course there is something to work on. But there is progress. Prices for Gearbest are the lowest. How do they manage it? Now I have more than 60 orders and I'm happy with everything. This thermometer is simply irreplaceable. It is necessary for those who have small children. It became much easier to bathe a child. It is very well made. This is my real objective experience.
Gearbest is an excellent ecommerce, the products is very good and prices, have a good after sales and support.
Gearbest is very good shop. They have a lot of things with good prices and discounts. I don't have any problems, they have good support center and they solving problems fast.
Otimo site de compra recomendo a todos nunca tive problemas com o site. Quando a mercadoria nao chega depois de 3 meses o valor é reembolsado. Top
From the business
Online Shopping at GearBest for the best cell phones, electronic gadgets, toys, sporting goods, home products and apparel for geeks at unbeatable great prices.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Peter,
Thank you for your comment.
Please note that we can be contacted by our Support Center or Live Chat. We are available to contact 24 hours a day.
All messages will be replied to within 24 hours, so please rest assured Gearbest will get back to you.
Please send us any queries you have via our Support Center.
We have sent a message to you about your case via our Support Center. Please check this and reply back to us.
We look forward to hearing from you soon,
Best regards,
Gearbest Customer Service Center